Youth Outreach Worker

A bit about you

You’re passionate about working with at-risk and vulnerable young people and you are familiar with using a holistic approach to case management.  

You've got at least 12 months of experience working in youth case management or assertive outreach and you hold a qualification in Social Work, Youth Work, Community Development, or a similar discipline. 

You know the importance of providing effective interventions, client advocacy and implementing the principles of harm minimisation. You know not every day will be the same, you can switch from providing one-on-one outreach support, to advocating for service access, to writing up case notes in the blink of an eye.  

Changing lives is your passion so you can make things happen by turning thoughts into action. You want to do things now, rather than simply talk about them.  

You love to organise, but you also have a flexibility that complements this ability. You like to determine how all the pieces and resources can be arranged for maximum client outcomes! 

Key Requirements

• Qualifications: Possession of a minimum Certificate IV in Social Work, Youth Work, or Community Services. 
• Expertise in At-Risk Areas: Experience or familiarity with working in areas such as Alcohol and Other Drugs (AOD), Mental Health, and/or Homelessness is highly desirable, demonstrating an understanding of these complex issues. 
• Client Advocacy: Capability to advocate for clients to access essential services, displaying a commitment to ensuring the well-being and needs of at-risk young people are met effectively. 
• Harm Minimisation: Proficiency in implementing harm minimization strategies and principles, understanding the importance of harm reduction and safety for vulnerable populations. 
• Action-Oriented Mindset: Demonstrated ability to turn ideas into actionable plans, prioritising tangible results and outcomes for the benefit of at-risk youth. 
• Youth-Centered Engagement: Capacity to engage, support, and coach disengaged young people using a flexible, youth-oriented approach, collaborating with other supports and services to create holistic interventions. 

A bit about the role

The Youth Outreach Worker sits within the Youth Outreach Team and is an exciting position in the front line of youth intervention. It is a role where outstanding motivation and passion will make the most difference. The position aims to help young people (aged 12-25) overcome barriers such as mental health & wellbeing challenges, school disengagement, insecure housing, AOD use and living & life skills. You will work alongside young people to empower them to achieve their goals. 

The Youth Outreach Worker will successfully engage, support, and coach disengaged young people to provide critical interventions and connections to other supports and services. You will guide, initiate and collaborate in a flexible, youth-orientated environment. The role of the Youth Outreach Worker will build on the existing practices built into the very DNA of Youth Projects. 

This position will work across our Western sites (Melton, Sunshine, Werribee and St Albans). 

A bit about us

We are an independent, registered charity providing front line support to young people and people experiencing homelessness to open up pathways out of poverty and homelessness - breaking the cycle of disadvantage. Our focus is on respect, client-centred care, and harm prevention so people can lead longer lives, have improved health, meaningful employment, and a greater sense of belonging, safety, and security through our holistic model of care.  

This is (some) of what we got up to:  

• Supported more than 2,864 young people across our Youth Outreach, employment, training and social enterprise programs into work, education and re-engaged back into the community. 
• Took our Youth Outreach out to the West in response to an emerging mental and social wellbeing crisis whilst still supporting 422 young people in the North. 
• Sold over 250,000 coffees at The Little Social and re-invested over $100K back into youth and homelessness services here at Youth Projects. 
• Experienced 12,497 client visits at The Living Room – with the number of people dropping-in each day, doubling. 
• Shared over 8,875+ meals, 14,471+ practical supports and over 2,678 health promotion + counselling sessions at The Living Room 
• After hours, our Night Nurses provided 3,243 episodes of care and our NSPs saw almost 15,000 contacts. 
• And… we opened our fourth social enterprise café at the Victorian Pride Centre, re-opened The Living Room as a world-class centre AND launched The Little Social Catering Co. too! 

You can read more in our Impact Report or you’ll find us right across Naarm/Melbourne with our main hubs located in Glenroy, Sunshine, Werribee, Melton and on Hosier Lane in the heart of the city.  

Why should you work with us?  

We’re a casual and flexible, yet professional and high energy workplace. We encourage flexibility for a healthy work/life balance and although we are very serious about our work, we are very chill when it comes time to wind down. Every day you spend working with us, you’re making a difference.  

Although they're pretty great perks, we don’t just stop there… here are some of the others: 

• Free, locally roasted coffee at the office  
• A portion of your income as tax-free through generous salary packaging benefits ($15,900) 
• PLUS additional tax-free salary packaging on meals & entertainment expenses 
• Flexible work environment 

• 17.5% Annual Leave Loading   
• Uncapped Employee Assistance Program  
• Additional paid leave for caregiving, wellbeing, family violence, study PLUS an extra 5 personal leave days 

Sound like you'd vibe at Youth Projects?  

👉 Send through your resume + a cover letter outlining your response to the key requirements by clicking "Apply for this Job"  

Recruitment for this position will be undertaken as applications are received and only successful applicants that have addressed the key requirements will be notified.  

Please note is a requirement of all Youth Projects positions that the successful applicant holds a valid Working with Children’s Check and Police Check.  

Our commitment to diversity  

At Youth Projects, we value diversity and believe that a range of backgrounds brings a variety of ideas, perspectives and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome and value unique contributions and encourage applications from candidates with a disability, culturally and linguistically diverse backgrounds and indigenous candidates.  

Safety screening  

Youth Projects is committed to being a Child Safe organisation, providing an environment where children who come into contact with the organisation are safe and feel safe. Youth Projects has a zero tolerance for child abuse. All Youth Projects staff must undergo Police and Working with Children