AddressPosted:01/09/2023
Location:NSW
Clark Equipment Sales Pty Ltd is an Australian owned national distributor of forklifts, agricultural & construction equipment including the Clark, Omega, Terberg, Bobcat and Develon brands. Our history is rich, with our operations in Hornsby dating back to forklift sales in 1948. Our present is strong as a top 500 Private Company, a proud Australian based manufacturer of the OMEGA range and with a focus on new technologies like the recent launch of our Lithium-Ion forklifts and upcoming electric terminal tractors!
The opportunity:
Reporting to the Materials Handling General Manager the National Service Manager is focused on managing effective aftermarket service support and field engineering to our customers, branches and dealers. Based in our Hornsby head office, you will be managing a small team of technical and product experts, whilst providing support to frontline service teams located across our branches across Australia and into select international markets.
This is a strategic role encompassing proactive customer support based on telematics systems, technical support for frontline service staff, service training, continued system improvements and general management of Materials Handling aftermarket support.
The role requires a strong customer focus and ability to find solutions that maximize customers effective use of their equipment. At times customer visits and work onsite with service technicians will be required.
As both a manufacturer of the Omega heavy truck range and distributor of other well renowned products, this is a unique opportunity to support both locally made trucks as well as imported equipment. The right candidate would have significant capacity to stamp their own mark onto the ongoing success and evolution of the business unit and how we support our customers in the field.
What we are looking for:
A proven aftermarket / Service Manager after a new challenge. A strong understanding of capital equipment is required with the successful candidate likely having notable experience in the forklift and Materials Handling industry.
They need to enjoy a dynamic environment, have strong problem-solving skills and a keen focus on the customer. Additionally, the candidate should have:
- Strong mechanical/technical proficiency
- Confidence and strong communication skills (written and verbal)
- A calm demeanor under pressure and whilst multitasking
- A team player attitude
- Exceptional organizational skills
What’s in it for you?
- Competitive salary + Super
- Rostered Day Off (RDO) program for work-life flexibility
- Dynamic role with lots of potential for growth
- Onsite parking and close to transport
- Lasting career opportunities within an Australian privately-owned company that has proven history representing well regarded brands in our industry
- Exposure to global business networks
- Great team environment
To apply:
Please email your attached resume and cover letter to the following:
*******@clarkequipment.com
Only shortlisted applicants will be contacted.
