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Form of workAre you an experienced Systems Analyst with expertise in CRM solutions? An exciting opportunity awaits you to join a collaborative team, contributing your skills to impactful ICT projects.
Overview of the Role:
As a Systems Analyst, you'll collaborate with stakeholders to identify and implement effective system solutions. Your responsibilities include:
- Conducting workshops with stakeholders.
- Analysing business processes, requirements, and use cases.
- Developing practical and cost-effective solutions.
- Creating prototypes to showcase proposed solutions.
- Generating comprehensive design documentation.
- Collaborating on conceptual modelling and stakeholder engagement.
- Providing support to development, test, and support teams.
- Assisting business areas as needed.
- CRM solutions (e.g., Siebel)
- Proven experience in designing or analysing ICT systems.
- Demonstrated ability to deliver effective system solutions in an ICT project setting.
- Proven experience leading workshops with stakeholders.
- Strong skills in producing quality analysis or design documentation.
- Excellent written and verbal communication abilities.
- Proficiency in MS Office tools (Word, PowerPoint, Excel).
