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APS5 MINISTERIAL AND PARLIAMENTARY COMPLAINTS OFFICERS

$55.24 per hour + super . Canberra, Deakin Brand New Office. 12-month contract - labour hire. Hybrid with Flexible Work Arrangements. Weekly Pay Managing complaints and participant incidents, including assessing, recording, re...

CompanyDfp Recruitment
AddressCanberra, ACT
CategoryGovernment & Defence
Date Posted 4 weeks ago See detail

APS5 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$55.24 per hour + super . Canberra, Deakin Brand New Office. 12-month contract - labour hire. Hybrid with Flexible Work Arrangements. Weekly Pay Managing complaints and participant incidents, including assessing, recording, re...

4 weeks ago seen See more...

APS5 & APS6 Customer Service & Complaints Officers

Dfp Recruitment

Chermside, QLD

Leading and supporting team members to effectively manage complaints within expected timeframes. Managing complaints and participant incidents, including assessing, recording, resolving and referring as required. Managing escalate...

4 weeks ago seen See more...

APS5 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$55.24 per hour

$55.24 per hour + super. Canberra, Deakin - Brand New Office. 12-month contract - labour hire. Hybrid with Flexible Work Arrangements. Weekly Pay. Managing complaints and participant incidents, including assessing, recording, reso...

4 weeks ago seen See more...

APS6 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$60.26 per hour

$60.26 per hour + super. Canberra, Deakin - Brand New Office. 12-month contract. Hybrid with Flexible Work Arrangements. Weekly Pay. Developing guidance materials and support processes to assist team members and other Agency busin...

4 weeks ago seen See more...

Senior Complaints Officer

Queensland Government

Brisbane, QLD

Permanent

Coordinate the complaints management function for Legal Aid Queensland. Record complaints and feedback in the complaints management system and provide advice to the manager about complaints management issues. Manage feedback and c...

4 weeks ago seen See more...

Complaints Officer

Randstad

Melbourne, VIC

$60.00 per hour

Resolving complaints at first point of contact. Assessing, recording and investigating enquiries. Contacting stakeholders to gather more information to support an argument. Escalating complaints to the relevant SME. Ensuring thoro...

a month ago seen See more...

Ministerial and Parliamentary and Complaints Officers (APS5&6)

Chandler Macleod

Canberra, ACT

$60.26 per hour

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

a month ago seen See more...

APS6 Complaints Officers

Randstad

Geelong, VIC

$60.26 per hour

Developing guidance materials and support processes to assist team members and other Agency business areas in dealing with complaints. Leading and supporting team members to effectively manage complaints within expected timeframes...

a month ago seen See more...

APS5 Complaints Officers

Randstad

Hobart, TAS

$56.00 per hour

Assessing and monitoring complaints and other regulatory intelligence,. Managing a caseload of complaints, including the assessment of complex matters and escalating incidents for investigation or other action where necessary. Ide...

a month ago seen See more...

APS4/APS5 Referrals/Complaints Officer

Atlamgroup

Charlestown, NSW

Charlestown office/hybrid working Multiple opportunities available 12 month contract with potential extension Randstad has multiple Federal Government opportunities available in Charlestown. .. Charlestown office/hybrid working Mu...

a month ago seen See more...

APS5 Complaints Officers / Reportable...

Talent International

Australian Capital Territory

Multiple APS5 Contracting roles Complaints Officers / Reportable Incidents Intake Triage and Early Resolution Officers. Contract Term: 24 Months Long Term Contract. Canberra City location Flexible working arrangement availab...

a month ago seen See more...

APS4 & 5 Complaints Officers

Hays Recruitment

Brisbane, QLD

Receiving complaints, resolving on receipt if possible, or escalating as required. Using well-established policy, principles, practices, and procedures to achieve resolutions. Working with internal and external stakeholders to rev...

a month ago seen See more...

Ministerial Complaints Officer

Talent International

Melbourne, VIC

Supporting the coordination of complaints received by the Agency including resolving at point of entry, assessing, recording and referring as required. Contacting relevant stakeholders to confirm receipt of referred complaints and...

a month ago seen See more...

Multiple Complaints Officers

Talent International

Geelong, VIC

$44 - $55 an hour

Support the implementation, operation, and monitoring of complaints escalated from a Federal Agency. Manage a caseload of complaints and incidents reported. Engage with customers to respond to incidents and work with the Assistant...

a month ago seen See more...

Ministerial Complaints Officer

Talent International

Broadmeadows, VIC

$44 - $55 an hour

Supporting the coordination of complaints received by the Agency including resolving at point of entry, assessing, recording and referring as required. Contacting relevant stakeholders to confirm receipt of referred complaints and...

a month ago seen See more...

APS5 Complaints Officers

Chandler Macleod Group

Perth, WA

Assessing and monitoring complaints or reportable incidents and other regulatory intelligence. Managing a caseload of complaints or reportable incidents. Assessing and escalating cases for investigation and other action. Developin...

a month ago seen See more...

APS4/APS5 Referrals/Complaints Officer

Randstad

Charlestown, NSW

$44 - $55 an hour

Charlestown office/hybrid working. Multiple opportunities available. 12 month contract with potential extension. Previous experience in complaints management or Government advantageous (high volume complaints/customer service, e.g...

a month ago seen See more...

APS 5 Level Complaints officer

Hoban Recruitment

Charlestown, NSW

Undertake moderately complex to complex work under limited supervision. Utilise legislation, policies, procedures, and precedents to guide your activities. Conduct technical research, policy analysis, and tasks to contribute to ou...

a month ago seen See more...

APS 4 Level Complaints officer

Hoban Recruitment

Charlestown, NSW

Supporting the coordination of complaints, from resolution at point of entry to assessment, recording, and referral as necessary. Contacting stakeholders to gather information and confirm receipt of referred complaints. Escalating...

a month ago seen See more...

APS 4 Level Complaints officer

Hoban Recruitment

Charlestown, NSW

Supporting the coordination of complaints, from resolution at point of entry to assessment, recording, and referral as necessary. Liaising with stakeholders to confirm receipt of complaints and gather essential information. Ensuri...

a month ago seen See more...

APS 5 - Complaints Officer

Talent International

Perth, WA

You'll be responsible for assessing and monitoring complaints and regulatory intelligence over calls. Handling a caseload of complaints related to the provision of supports and services by the Department, including complex matters...

a month ago seen See more...

Complaints Officer APS5

Hudson

Sydney, NSW

$55 - $56 an hour

Long term contract with a Federal Agency. We are seeking to recruit candidates with a strong complaints background, with experience and/or the ability to complete duties against the following;. Assessing and monitoring complaints...

a month ago seen See more...

Complaints Officers

Hays Recruitment

Adelaide, SA

Proven experience working in a complaints handling role. Exceptional Customer Service skills across multiple communication channels. The ability to communicate with empathy and deescalate callers. Attention to detail. Resilience...

2 months ago seen See more...

APS5 Complaints Officer / APS5 Reportable Incidents Officer

Randstad

Sydney, NSW

$55 - $55 an hour

Assessing and monitoring complaints or Reportable Incidents and other regulatory intelligence. Managing a caseload of complaints or Reportable Incidents. Assessing and escalating cases for investigation and other action. Developin...

2 months ago seen See more...

APS4 & APS5 Complaints Officers

Dfp Recruitment

Chermside, QLD

$44 - $55 an hour

Complaints Management: Effectively manage and resolve moderately complex to complex complaints and incidents. This includes assessment, recording, resolving, and appropriately referring complaints. For APS5 officers, this extends...

2 months ago seen See more...

APS5 Complaints Officer

Talent International

Hobart, TAS

$55 - $55 an hour

Assessing and monitoring complaints and other regulatory intelligence, consistent with the National Disability Insurance Scheme Act 2013 and Rules. Managing a caseload of complaints in connection with the provision of supports and...

2 months ago seen See more...

Complaints Officer

Karlka Recruiting Group

Canberra, ACT

Contract untilMay 2026. Federal Government Agency. Penrith, Parramatta, Melbourne, Brisbane, Canberra, Perth, Adelaide, Hobart or Darwin Locations. $55.90 + super per hour. Assessing and monitoring complaints and other regulat...

2 months ago seen See more...

APS4/APS5 Referrals/Complaints Officer

Select Aust Sydney

Charlestown, NSW

Charlestown office/hybrid working Multiple opportunities available 12 month contract with potential extension Randstad has multiple Federal Government opportunities available in Charlestown. Roles available: APS4 and APS5: Complai...

2 months ago seen See more...

Multiple Complaints Officers

Select Aust Sydney

Brisbane, QLD

Supporting the coordination of complaints received, including resolving at point of entry, assessing, recording and referring as required. Contacting relevant stakeholders to confirm receipt of referred complaints and gather infor...

2 months ago seen See more...

APS5 Complaints Officers

Atlamgroup

Hobart, TAS

Location: MULTIPLE (Canberra ACT, Penrith NSW, Paramatta NSW, Melbourne VIC, Adelaide SA, Hobart TAS, Brisbane QLD, Perth WA, Darwin NT)Contract Length: Start 20/05/2024, End -22/05/2026, with option to extend up to 6 monthsElig...

2 months ago seen See more...

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