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APS5 COMPLAINTS OFFICERS

Assessing and monitoring complaints or reportable incidents and other regulatory intelligence. Managing a caseload of complaints or reportable incidents. Assessing and escalating cases for investigation and other action. Developin...

CompanyChandler Macleod Group
AddressAdelaide, SA
CategoryGovernment & Defence
Date Posted 2 months ago See detail

APS5 Complaints Officers

Chandler Macleod Group

Adelaide, SA

Assessing and monitoring complaints or reportable incidents and other regulatory intelligence. Managing a caseload of complaints or reportable incidents. Assessing and escalating cases for investigation and other action. Developin...

2 months ago seen See more...

APS4 / APS5 Ministerial and Parliamentary Referrals and Complaints Officers - Adelaide CBD

Chandler Macleod Group

Adelaide, SA

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

2 months ago seen See more...

Complaints Resolution Case Manager

Employ

Rhodes, NSW

Dispute Resolutions Case Management. Rhodes on the train line or drive to work and park in the building. Hybrid - work from home and in the office. Excellent management and stable experienced team. Manage the end to end comprehens...

2 months ago seen See more...

Customer Complaints Officer - Part Time

Temp And Agnew

Blacktown, NSW

To provide support and guidance to customers through inbound communication channels (email/phone/chat). Action and respond to all customer enquiries in a timely and efficient manner. Offer proactive advice and solutions to all cus...

2 months ago seen See more...

Compliance and Complaints Officer

Category Legal And Compliance

Sydney, NSW

Handle complaints from AXA XL policyholders, including Internal Dispute Resolution (IDR) and External Dispute Resolution (EDR) complaints;. Manage relationships with internal and external stakeholders (e.g. coverholders and claims...

2 months ago seen See more...

APS5 & 6 Complaints Officer – Ministerial and Parliamentary

Dfp Recruitment

Chermside, QLD

Leading and supporting team members to effectively manage complaints within expected timeframes. Managing complaints and participant incidents, including assessing, recording, resolving and referring as required. Managing escalate...

2 months ago seen See more...

APS5 Complaints Officer

Mcarthur

Melbourne, VIC

Assess and monitor complaints and regulatory intelligence aligned with the NDIS Act and Rules. Manage a caseload of complaints about NDIS supports and services, including complex matters and escalation. Identify trends and issues...

2 months ago seen See more...

APS5 Complaints Officers New Release

Randstad

Geelong, VIC

Previous Complaints Experience. (eg. Telco, Energy, Government. Resilience and Efficiency. Government complaints experience a bonus.(Local, State, Federal)c. Outgoing, communications, ability to work with multiple stakeholders. Re...

2 months ago seen See more...

APS5 Complaints Officer

Mcarthur

Melbourne, VIC

Assess and monitor complaints and regulatory intelligence aligned with the NDIS Act and Rules. Manage a caseload of complaints about NDIS supports and services, including complex matters and escalation. Identify trends and issues...

2 months ago seen See more...

APS5 & 6 Complaints Officers

Hays Recruitment

Brisbane, QLD

Managing complaints and participant incidents, including assessing, recording, resolving and referring as required.. Managing escalated complaints and ensuring strict deadlines are met.. Producing quality written correspondence fo...

2 months ago seen See more...

Ministerial and Parliamentary and Complaints Officers (APS5&6)

Chandler Macleod Group

Adelaide, SA

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

2 months ago seen See more...

Ministerial and Parliamentary and Complaints Officers (APS5&6)

Chandler Macleod Group

Adelaide, SA

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

2 months ago seen See more...

APS 6 Complaints Officer

Face2Face Recruitment

Deakin, ACT

Develop guidance materials and support processes to assist team members and other business areas in dealing with complaints. Manage complaints and incidents, undertaking assessing, recording, resolving and referring as required. P...

2 months ago seen See more...

APS 5 Level Complaints Officer

Hoban Recruitment

Deakin, ACT

Undertake moderately complex to complex work under limited supervision. Utilise legislation, policies, procedures, and precedents to guide your activities. Conduct technical research, policy analysis, and tasks to contribute to ou...

2 months ago seen See more...

APS5/6 Complaints Officers - Multiple

Talent International

Australian Capital Territory

Contract Term: 12 Months plus possible extension.. Hourly Rate: $55.24 $60.26 per hour excluding Superannuation.. Deakin Office Hybrid working option (Maximum 2 days working from home). Developing guidance materials and suppor...

2 months ago seen See more...

Ministerial and Parliamentary and Complaints Officers (APS5&6)

Chandler Macleod Group

Canberra, ACT

Managing complaints and participant incidents, including assessing, recording, resolving, and referring as required. Managing escalated complaints and ensuring strict deadlines are met. Producing quality written correspondence for...

2 months ago seen See more...

Quality Assurance (QA) Complaints Officer

Multigate Medical Products

Villawood, NSW

Demonstrated experience in understanding and interpreting customer requirements and expectations. Be able to learn and apply Multigate's Quality & Environmental Management Systems. Ability to review, interpret and investigate subm...

2 months ago seen See more...

Customer Service and Complaints Officer

Suburban Transport Services

Kilburn, SA

Suburban Taxis has proudly been serving Adelaide and South Australia since 1946, providing a wide range of services and products to suit every traveller. You will be addressing all sorts of problems supporting our contact centre t...

2 months ago seen See more...

APS5 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$55.24 per hour + super . Canberra, Deakin Brand New Office. 12-month contract - labour hire. Hybrid with Flexible Work Arrangements. Weekly Pay Managing complaints and participant incidents, including assessing, recording, re...

2 months ago seen See more...

APS6 Ministerial and Parliamentary Complaints Officers

Dfp Recruitment

Canberra, ACT

$60.26 per hour + super . Canberra, Deakin Brand New Office. 12-month contract. Hybrid with Flexible Work Arrangements. Weekly Pay. Developing guidance materials and support processes to assist team members and other Agency bus...

2 months ago seen See more...

National Customer Resolution Officer

Veolia

West Gosford, NSW

Flexible working arrangements including the option to WFH. Genuine career development opportunities. Work for a global leader in environmental sustainability. On-site parking. Eligiblity for a yearly discretionary bonus. Receive a...

2 months ago seen See more...

Policy and Complaints Coordination Officer

Halcyon Knights

Northgate, QLD

Coordinate, conduct and assist in researching and analysing policy issues. Work with a team to develop evidence-based policy solutions. Manage multiple projects, meet deadlines and liaise with policy content owners. Review and dra...

3 weeks ago seen

AO5 Policy and Complaints Coordination Officer

Six Degrees Executive

Brisbane, QLD

AO5 Policy and Complaints Coordination OfficerASAP start 31/01/2025$62.67 per hour + Superannuation (agency contractor)Office is in Northside BrisbaneFull time work 36.25 hours a weekThe Role:...

4 weeks ago seen See more...

Senior Solicitor, Litigation & Dispute Resolution - Victorian Government Solicitor's Office

Corrections Victoria

Melbourne, VIC

$106,534-128,897 per year

Unique opportunity to work at the heart of government and represent the State in a broad range of litigation across multiple jurisdictions. Exposure to interesting legal work and high profile/public issues. Friendly and supportive...

a month ago seen See more...

Senior Solicitor, Litigation & Dispute Resolution - Victorian Government Solicitor's Office

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

Unique opportunity to work at the heart of government and represent the State in a broad range of litigation across multiple jurisdictions. Exposure to interesting legal work and high profile/public issues. Friendly and supportive...

a month ago seen See more...

Complaints and Feedback Officer

Tafe Wa North Metropolitan

Joondalup, WA

Coordinates the College complaint and Feedback process in accordance with policy and procedure including the provision of procedural advice, third party communication and record keeping to assist in the resolution of complaints. A...

a month ago seen See more...

Project Officer, Customer Resolutions & Engagement

Department Of Communities And Justice

Lismore, NSW

2x temporary full-time roles up to June 2025, with possibility of extension. Based in Northern Rivers with flexible work arrangement options. Clerk Grade 7/8 ($106,025 - $117,363) plus super and annual leave loading. Undertake fac...

a month ago seen See more...

Administrative Officer – Family Dispute Resolution Service

Northern Territory Legal Aid Commission

Darwin, NT

Administrative Officer 3 (AO3) $64,773 - $69,746 (or pro rata)plus Superannuation Full time or Part Time. 2 Year Contract. Darwin....

a month ago seen See more...

Ministerial Complaints / Compliance Officer

Chandler Macleod Group

Geelong, VIC

Managing complaints coming into the agency. Assessing, recording, resolving and referring as required. Managing escalated complaints and working to strict deadlines. Drafting and sending high quality written correspondence. Coordi...

2 months ago seen See more...

Senior Complaints and Information Officer - North Coast Region

Department Of Education Qld

Queensland

Develop responses to a range of enquiries, complaints, appeals and matters which are brought to the attention of the Minister, Director-General, Regional Director and other senior executive officers. Coordinate information require...

2 months ago seen See more...

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