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Customer Engagement Manager jobs in Southbank, VIC

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CUSTOMER SERVICE MANAGER

Lead the day-to-day operations of the Customer Service department. Manage clinic schedules to maximize opportunities and services. Effectively handle complex Customer Service objections and complaints. 4+ years experience in leadi...

CompanySlade Group
AddressNorth Melbourne, VIC
CategoryAdministrative
Job typeFull time
Date Posted a month ago See detail

Customer Service Manager

Slade Group

North Melbourne, VIC

Lead the day-to-day operations of the Customer Service department. Manage clinic schedules to maximize opportunities and services. Effectively handle complex Customer Service objections and complaints. 4+ years experience in leadi...

a month ago seen See more...

Manager ITM & People Engagement | ANZ

Philip Morris International

Melbourne, VIC

Lead and facilitate strategic workforce planning to ensure alignment to organizational goals. Provide consulting supportto Business Partners to design and evolve a holistic approach to developing our employees knowledge, skills...

a month ago seen See more...

General Manager Customer and Community Experience

Suncare Community Services

Melbourne, VIC

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

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Customer Insights Manager

Medibank

Melbourne, VIC

Help stakeholders create, inform, or develop a strategy or optimise tactical execution. Test or optimize a proposed action e.g. an advert, member communication or proposition. Help understand customer needs or issues e.g. why cust...

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Customer Marketing Manager

Atlamgroup

Melbourne, VIC

Join an entrepreneurial brand made by passionate people who create tailored nutrition that helps cats and dogs live their healthiest lives, all while building your own fulfilling and purpose-led career. Reporting to the PSRO Custo...

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Customer Development Manager

Mars Incorporated

Melbourne, VIC

Prior customer facing sales experience preferred. Natural drive for results and a high desire to achieve success in a team environment. Support the Mars Petcare Strategy in Action with the Strategic Channel prioritisation that has...

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Customer Service Manager (Practice Manager)

Lort Smith Animal Hospital

North Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

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Customer Service Manager (Practice Manager)

Lort Smith Animal Hospital

Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

a month ago seen See more...

Customer Services Manager

Loan Market

South Melbourne, VIC

$65,000 - $75,000 a year

Our Loan Market South Melbourne business is high-performing, has a great family culture, extensive client and referrer network, and is growing at a significant rate. About the roleYou will be joining an award-winning brokerage in...

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Customer Service Manager - Coles Supermakrtes - C B D Express

Coles Supermarkets

Melbourne, VIC

Previous experience working in a fast-paced customer facing environment. Proven leadership experience as youll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements. To maintain...

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Large Format - Customer Service Manager

Atlamgroup

Melbourne, VIC

Bringing forth expert product knowledge daily to support parents, grandparents, and caregivers during the early stages of parenthood. About the Role: In this capacity, individuals will collaborate closely with the senior managemen...

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Customer Service Operations Manager

Alinta Energy

Melbourne, VIC

Based in our Morwell office. Oversee our Morwell Customer Service contact centre. Flexible Hybrid Working |Energy Discounts|Career Growth Opportunities. Managing and accountable for the customer experience delivery of the Morwell...

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Customer Relations & Contact Centre Manager

Punthill Apartment Hotels

Melbourne, VIC

A modern &completely open plan office with smart casual dress code. A small team of about 35 peopleacross Customer Relations and Sales, Revenue, Marketing, People & Culture, Property & Leasing and Finance. Walking distanceto pu...

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Customer Service Manager | e-Commerce Luxury Fashion

Cettire

Melbourne, VIC

Overseeing Customer Service enquiries from various channels. Hiring, training and managing new employees . Handling some administration duties . Managing escalated customer enquiries. Have experience working in a fast-growing st...

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Customer Service Manager (Practice Manager)

Lort Smith

Melbourne, VIC

Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...

a month ago seen See more...

Customer Marketing Manager

Mars Incorporated

Melbourne, VIC

Minimum 3 years experience in marketing, ideally in a similar or transferrable industry. Experience in Customer/Shopper Marketing Preferred. Ability to apply problem solving and process improvement techniques and coordinate multi...

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Residential Aged Care Admissions & Engagement Manager

Residential Aged Care

St Kilda, VIC

Permanent full-time position. Generousnot- for- profit Salary Packagingto increase your take home pay! Flexible working arrangements. Ensuring the highest level of resident experience is achieved from initial enquiry through to...

4 weeks ago seen See more...

Assistant Manager Visitor Engagement

People2People

Carlton, VIC

$74,580-82,571 per year

Identifying opportunities to enhance the delivery of the Customer Experience. Collaborating with the Manager of Museum Operations to provide coaching and mentoring to team members to support the development of a high performing wo...

2 months ago seen See more...

Customer Success Manager

Relx

Melbourne, VIC

Developing new relationships and being a trusted advisor to clients. Facilitate product development and identify requirements in relation to organizations ambition - navigate customer queries with relevant internal stakeholders....

2 months ago seen See more...

Customer Service Manager

Your Business Listing

South Melbourne, VIC

$75,000 - $85,000 a year

Managing all staff members who have direct contact with YBLs customer base. The Customer Service manager will have measures and processes in place to monitor and measure the level of satisfaction our customer base has with their...

2 months ago seen See more...

Assistant Manager Visitor Engagement

People2People

Melbourne, VIC

$74,580 - $82,571 a year

Identifying opportunities to enhance the delivery of the Customer Experience. Collaborating with the Manager of Museum Operations to provide coaching and mentoring to team members to support the development of a high performing wo...

2 months ago seen See more...

National Customer & Digital Engagement Coordinator

Tennis Australia

Melbourne, VIC

Join a passionate team and become part of a fun and inclusive culture. Flexible work practices, ensuring a positive work-life balance. Great perks including event tickets, onsite car parking and gym!. Coordinate the internal and e...

2 months ago seen See more...

Executive Manager Marketing, Philanthropy and Stakeholder Engagement

Abound Communities

Fitzroy, VIC

Have Real Influence | Lead Marketing, Philanthropy and Stakeholder Engagement. Values based NFP organisation. Competitive remuneration with salary packaging and novated leasing options. A competitive salary, plus access to the tax...

2 months ago seen See more...

Customer Marketing Manager

Seek

Cremorne, VIC

Minimum of 5 years Consumer marketing experience and marketing qualification. Strong demonstrated customer management experience with the ability to produce solid segment plans. Comprehensive & advanced understanding of all marke...

2 months ago seen See more...

Customer Supply Chain Manager

Atlamgroup

Melbourne, VIC

Were a talented and caring team with a longstanding history of excellence. ?Since our first days delivering cheese on a bicycle, weve grown into a leading global dairy processor by staying true to the culture that defines us.Eac...

2 months ago seen See more...

SMB Customer Success Manager

Darktrace

Melbourne, VIC

Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...

2 months ago seen See more...

Engineering Manager - Customer Platforms

Myob

Melbourne, VIC

Stakeholder EngagementPartner with stakeholders to understand specifications, business requirements, and communicate insights Scripting and AutomationDevelop scripts and automated workflows to improve the efficiency and accuracy...

2 months ago seen See more...

New Technology Customer Relationship Manager - 8 Month Fixed Term Contract

Atlamgroup

Melbourne, VIC

As we keep the lights on for over four million customers and move towards a more sustainable way of life, its an exciting time to be at AGL. This moment will define our time, and your career as you work alongside Australia's best...

2 months ago seen See more...

New Technology Customer Relationship Manager

Agl

Melbourne, VIC

Manage all customer inquiries across the portfolio, handling incoming calls and emails while aligning with established practices. Accurately log cases with clear notes, updates, and actions. Resolve customer queries within agreed...

2 months ago seen See more...

Customer Support Manager

Eminence Talent Group

Melbourne, VIC

Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...

2 months ago seen See more...

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