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Customer Experience Lead jobs in Docklands, VIC

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CUSTOMER EXPERIENCE LEAD

In a once in a generation moment, weve brought together powerful brands to create one united force. Opportunities are plenty for those ready to accept the challenge.This opportunityThe Customer Experience, Continuous Improvement...

CompanyAtlamgroup
AddressMelbourne, VIC
CategoryAdministrative
Job typeFull time, Permanent
Date Posted 2 months ago See detail

Customer Experience Lead

Atlamgroup

Melbourne, VIC

In a once in a generation moment, weve brought together powerful brands to create one united force. Opportunities are plenty for those ready to accept the challenge.This opportunityThe Customer Experience, Continuous Improvement...

2 months ago seen See more...

Customer Experience Executive

St John Ambulance Vic

Melbourne, VIC

Tailor customised First Aid Service quotations and process bookings following assessment of clients' event profiles and risks. Manage Event Health Services calendar of client events. Increase business contacts within portfolio. Co...

2 days ago seen See more...

Product Manager - Customer Experience

Employment Hero

Melbourne, VIC

Develop a deep understanding of the competition, buyer personas, channel and industry trends to influence product, development and Go-To-Market decisions. Drive revenue and service excellence as well as controlling costs while bri...

2 days ago seen See more...

Customer Experience Coordinator

Earthwatch Institute

Carlton, VIC

You thrive in a fast-paced role and embrace change, maintaining a calm nature and logical approach when managing competing demands. Growth & advocacy a) Promote Earthwatch expeditions to increase impact & sales - Assist in the des...

3 days ago seen See more...

Precinct Experience Lead

Tennis Australia

Melbourne, VIC

Develop, implement, and manage project reporting and related processes. Oversee the creation of detailed precinct project briefs for designers, brand agencies, and internal teams. Work collaboratively with internal departments to...

5 days ago seen See more...

Senior Lead - Customer Service

Flexhive

Melbourne, VIC

International manufacturer and distributor of sports apparel. Flexible hybrid work model. Great employee perks and discounts. Great work culture and a collaborative team environment. Deliver Best-in-Class Customer Service: Empower...

2 days ago seen See more...

Operations Team Lead (Customer Success Team)

Fusion5

Melbourne, VIC

Are you an Operations Superstar? Do you want your career to be as important to your employer as it is to you? Do you want to work in a great company with the freedom to make things happen? Do you thrive working within a fast-paced...

2 days ago seen See more...

Customer Fulfilment Operations Lead

Shell Energy

Melbourne, VIC

Ensuring the delivery of day-to-day site gains/loss (transfers), movers and life support processes including exception management, ensuring accuracy and compliance with industry standards and regulations. Developing and maintainin...

2 days ago seen See more...

Lead Customer Service Representative

Oilandgasjobsearch.com

Melbourne, VIC

8Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.Cookiebot2Learn more about this...

3 days ago seen See more...

Customer Service & Admin Team Lead

True Rewards

Kensington, VIC

Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...

5 days ago seen See more...

Customer Experience Specialist - Accounting

Waddle

Melbourne, VIC

Bring your knowledge of Accounting fundamentals when replying to our customer support queries. Support Customers to get the most out of Xero, whether they are early in their adoption of cloud accounting software or seasoned profes...

2 weeks ago seen See more...

Customer Support Team Lead

Xplor

Melbourne, VIC

$80,000-86,000 per year

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

a week ago seen See more...

Wholesale Customer Experience

Skechers

Richmond, VIC

Permanent

Be the first point of contact for customer enquiries via Zendesk and phone calls. Be a data entry wizard with high accuracy as entering our customer orders is a significant part of the role. Run and action EDI (electronic data int...

7 days ago seen See more...

Experienced Customer Support Team Leader

Leaseplus Team

Docklands, VIC

Manage and mentor a team of Customer Support representatives, fostering a culture of accountability, collaboration, and continuous improvement. Oversee daily operations of the Customer Support department, including handling inquir...

3 weeks ago seen See more...

Customer Experience Team Leader

Maribyrnong City Council

Footscray, VIC

Permanent Full-Time. Band 5 ($78,881 - $90,250) 11% super monthly ADO. Maribyrnong Aquatic Centre. Contribute to the implementation of MAC objectives and assist with the development of a culture of quality, industry best practice...

3 weeks ago seen See more...

Team leader Sales and Customer Experience

Sharp And Carter

Melbourne, VIC

Providing coaching, development, and guidance on performance, sales techniques, and relevant industry knowledge. Optimizing individual and team performance and development according to company performance standards. Motivating and...

3 weeks ago seen See more...

Customer Experience Manager

Aaron Sansoni Group

South Melbourne, VIC

We are a fast paced, constantly evolving business and we know that it takes a certain kind of person to succeed at ASG. - Time Management, Stress Intolerance & Initiative.- Technical Skills -CRM and Social Media- Teamwork- This po...

3 weeks ago seen See more...

Customer Experience Representative

Sirius People

Melbourne, VIC

Hours: Monday to Friday, 6:30 AM to 3:00 PM. Location: On-site in thier Coburg office. Salary: $70,000 per annum plus superannuation. Manage customer inquiries and requests via phone and other communication channels. Provide perso...

3 weeks ago seen See more...

Team Leader Customer Experience

Victorian Building Authority

Melbourne, VIC

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

3 weeks ago seen See more...

Customer Experience Specialist

Medibank

Docklands, VIC

Permanent

The continuous measurement of ahm's member sentiment, leveraging our Voice of Customer and NPS measurement programs. Harnessing both quantitative and qualitative data from ahm's member measurement programs, to extract actionable i...

a month ago seen See more...

Customer Experience Administrator

Victorian Building Authority

Docklands, VIC

An important and integral role at the VBA, as a Customer Experience Administrator you will be responsible for delivering a positive Customer Experience by responding to all inbound phone enquiries and supporting practitioners and...

2 months ago seen See more...

Team Leader Customer Experience

State Government Of Victoria

Melbourne, VIC

$106,534-117,716 per year

Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...

3 weeks ago seen See more...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...

3 weeks ago seen See more...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

3 weeks ago seen See more...

Customer Propositions Strategy Lead

Energy Australia

Melbourne, VIC

Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...

3 weeks ago seen See more...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

3 weeks ago seen See more...

Customer Escalations and Complaints Lead

Melbourne Water

Docklands, VIC

Supporting team to manage and record escalated requests, including handling difficult conversations with multiple stakeholders. Ensuring accurate recording of customer interactions, including all customer touch-points and outcomes...

a month ago seen See more...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...

3 weeks ago seen See more...

Customer Experience Specialist

Suncorp

Melbourne, VIC

Permanent

Strive for industry leading customer service experiences, and customer satisfaction. Communicate with customers in a clear, credible, and concise manner. Support customers in managing policies through the self-service channel and...

4 weeks ago seen See more...

Customer Experience (CX) Training Professional

Honeywell

Melbourne, VIC

Prepare for standard trainings, set-up and configure required training hardware and software, and deliver training courses compliant with Honeywell HPS Quality procedures. Deliver virtual and remote training delivery technologies...

a month ago seen See more...

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