Customer Experience Manager jobs in Melbourne, VIC
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TEAM LEADER CUSTOMER EXPERIENCE
Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...
| Company | State Government Of Victoria |
|---|---|
| Address | Melbourne, VIC |
| Category | Management |
| Salary | $106,534-117,716 per year |
| Job type | Full-time |
| Date Posted | 2 months ago See detail |
Team Leader Customer Experience
State Government Of Victoria
Melbourne, VIC
$106,534-117,716 per year
Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...
2 months ago seen See more...
Customer Experience Consultant
Tsa Group
Docklands, VIC
Rotating roster 8am - 8pm Monday - Friday (7.6 hourshifts). 6weeks full time trainingin our office on Bourke Street. You must be located within Melbourne to be eligible for this role. Healthy work/life balance. Must have st...
3 weeks ago seen See more...
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Customer Service Manager
State Sport Centres Trust Victoria Msac
Albert Park, VIC
Shine as a leader of a motivated and highly visible Customer Service team by setting and maintaining high standards of service delivery. Develop and implement customer-focused approaches for service excellence. Design and deliver...
a week ago seen See more...
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Dental Reception Manager with dental experience
Imperial Dental
Hawthorn, VIC
Understands the important role a Front Office Team Member plays in developing a dental practice through effective appointment scheduling and management. Values the importance of having a bright and cheerful first impression for pa...
2 weeks ago seen
Customer Service Manager - South Melbourne
Hsbc
South Melbourne, VIC
Lead, develop and manage the front line team to achieve business objectives. Handling customer complaints in a prompt, service oriented and efficient manner. Coordinating Customer Service and branch administrative operations. Iden...
3 weeks ago seen See more...
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Customer Success Manager
Cuttable Operations
South Yarra, VIC
Customer Objectives Support: Understand customers' operations, success metrics, and challenges to provide tailored solutions that help them achieve their business goals. Platform Expertise: Develop deep expertise in the Cuttable p...
3 weeks ago seen See more...
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Training Manager - Passenger Experience
Metro Trains Melbourne
Docklands, VIC
Attractive Remuneration:Great salary package & employee benefits Career Progression:Career development support and opportunities to learn new skills within a multi-disciplinary environment Vibrant and Ambitious Team:A collabora...
3 weeks ago seen See more...
Investment Analyst with Manager Research Experience
Mutual Trust
Melbourne, VIC
Conduct thorough analyses of investment opportunities, establish their credibility and craft compelling narratives. Monitor and report on listed and unlisted managed funds. Conduct asset class and market research/analysis to suppo...
a month ago seen See more...
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Customer Connections Manager
Citipower And Powercor
Melbourne, VIC
Previous solid working experience in the power industry areas of connection, design and/or construction / operations. Solid previous experience in customer service, managing and leading a team in a complex environment. Strong comm...
a month ago seen See more...
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Head of Customer Base Management - Retail
Vocus
Melbourne, VIC
Set the vision and strategic direction for Vocus Consumer Customer Base Management Approach to increase customer multi-product holdings and improve customer retention developing best in class customer lifecycle strategies to p...
a month ago seen See more...
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Senior Delivery Manager - Customer Platform
Myob
Melbourne, VIC
They've taken our legacy success and transformed it into an extraordinary SaaS platform to support SME and Enterprise businesses in ways they never knew they needed. - Experience in leveraging vendor relationships - Experience in...
a month ago seen See more...
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Experienced NDIS Intake / Compliance Manager
Incare Health Services Australia Pty Ltd
Melbourne, VIC
Building rapport with participants, overseeing participants intake, compliance, to fulfil each individual's support needs.. Managing our core business needs with regards to our workforce and compliance needs. Ensure our Disabilit...
a month ago seen See more...
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Experienced Property Manager
Hodges Real Estate
Melbourne, VIC
Our highly efficient and fast growing agency is under pressure to cope with it's fast growing rental portfolio.If you want to work in a friendly fun filled environment where management is caring, compassionate and understanding AN...
a month ago seen See more...
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Customer Service Manager (B2B - SaaS)
Creditorwatch
Melbourne, VIC
Achieving agreed KPIs in Customer Service and satisfaction (NPS). Drive efficient support utilising autonomous Customer Service technologies. Implementing and performing continuous improvement initiatives to improve team efficien...
a month ago seen See more...
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Customer Service Manager
Pace
Melbourne, VIC
Managing the day-to-day operations of the Customer Service team. Ensuring prompt response to all customer calls, inquiries, and orders. Scheduling team members to ensure optimal coverage during peak times. Facilitating strong coll...
a month ago seen See more...
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Customer Relationship Manager - Melbourne
Credit Corp Group
Melbourne, VIC
Melbourne CBD location, a short walk from Southern Cross Station and local shops and eateries. Hybrid WFH flexibility for work-life balance and no weekends. Supportive training and career progression + gain a Cert III in Financial...
a month ago seen See more...
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Customer Success Manager
Noggin
Melbourne, VIC
You will retain and increase Noggins revenue from existing customers through effective client relationship management and business development resulting in contract renewals, increased product utilisation, upgrades, new systems,...
a month ago seen See more...
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Customer Success Manager
Teradata Group
Melbourne, VIC
Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Develop and establish new relationship...
a month ago seen See more...
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Customer Success Manager - Australia
Sitetracker
Melbourne, VIC
Adept at creating and executing a success plan; with a particular focus on business outcomes or business value realization for the customer. Demonstrated experience working with mid-tier customers, ideally $500k - $700k annual con...
a month ago seen See more...
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Customer Relationship Project Manager - Workers Compensation
Dxc Technology
Melbourne, VIC
Permanent
Support to the key counts team. Oversea client engagement from training forums to seminars and client registrations. Cooperate with other departments to achieve business goals. Prepare and conduct presentations to external stakeho...
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Air Logistics Customer Care Manager
Kuehne & Nagel
Melbourne, VIC
To focus on customer engagement, satisfaction, retention + reactivation through high levels of servicequality, close collaboration with operational + commercial key stakeholders, along with Air Logistics management to optimize th...
a month ago seen See more...
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Customer Care Manager
Brand Collective
Melbourne, VIC
Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...
a month ago seen See more...
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Customer and Category Manager
Six Degrees Executive
Melbourne, VIC
Combe is at the forefront of personal care and their philosophy underpins current market-leading brands, and they are committed to launching new ones with the same ethos. As the linchpin of this sector, you'll spearhead vital acti...
a month ago seen See more...
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Customer Development Manager - Independents
Mars Incorporated
Melbourne, VIC
Previous sales experience preferably managing customers within the Independent grocery channel. This includes selling, negotiating and leveraging insights to deliver tailored customer plans, achieving customer and company objectiv...
a month ago seen See more...
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Customer Success Manager
Blueapache
Melbourne, VIC
$85,000-90,000 per year
Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...
a month ago seen See more...
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Customer Relations & Contact Centre Manager
Atlam Group
Melbourne, VIC
Permanent
Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that cant be found in a guideb...
a month ago seen See more...
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Customer Development Manager - Independents
Mars
Melbourne, VIC
Permanent
Youll also be an enthusiastic team player, who is keen to contribute to engagement and a positive team culture.This role is responsible for achieving profitable sales growth through creating and executing business plans for a cor...
a month ago seen See more...
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Customer Service Manager
Fetch Recruitment
Melbourne, VIC
$80,000-85,000 per year
Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wit...
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Enterprise Customer Success Manager - ANZ (Melbourne based)
Cyberark
Melbourne, VIC
Permanent
Own and oversee for the customer's onboarding, adoption, and advocacy across a portfolio of customers. Work with the customer to build success plans, establish critical goals, to aid the customer in achieving their objectives. Des...
a month ago seen See more...
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Customer Success Manager
Pointer Strategy
Melbourne, VIC
Permanent
Understand our client's needs and help them realise the benefit of expanding their use of our platform. Ensure clients are getting value from our platform. Impacting revenue by preventing churn and upselling existing clients. At l...
a month ago seen See more...
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