Customer Experience Manager jobs in Melbourne, VIC

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CUSTOMER EXPERIENCE MANAGER

End-to-end customer journey mapping.. Identifying improvements to the Home Loan Customer Experience and developing them with end-to-end value chain participants and/or directly executing on them. Bringing in external industry in...

CompanyAnz
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 2 days ago See detail

Customer Experience Manager

Anz

Melbourne, VIC

End-to-end customer journey mapping.. Identifying improvements to the Home Loan Customer Experience and developing them with end-to-end value chain participants and/or directly executing on them. Bringing in external industry in...

Customer Experience Manager

Anz

Melbourne, VIC

Permanent

End-to-end customer journey mapping. Identifying improvements to the Home Loan Customer Experience and developing them with end-to-end value chain participants and/or directly executing on them. Bringing in external industry insig...

Customer Experience Manager - Cabinet Making

Frontline Construction

Melbourne, VIC

A minimum of 5 + years in a similat role . A background in Cabinet Making is essential!. You must have manufacturing industry experience . Exceptional communication skills and client liaison management abilities. An ability to wor...

Customer Experience Manager

Dan Murphy's

Melbourne, VIC

Motivate and lead your team to deliver a world class Customer Experience which promotes customer loyalty and contributes to revenue growth. Encourage team to invest in education and dream big about their career - because working a...

Service Delivery Manager | Customer Success New

Visits

Melbourne, VIC

Permanent

Be accountable to clients for overall Service Delivery outcomes. Meet regularly with clients to review the status of products and services including active and completed projects, changes, problems and critical incidents. Prepare...

Customer Experience Manager

Aaron Sansoni Group

South Melbourne, VIC

We are a fast paced, constantly evolving business and we know that it takes a certain kind of person to succeed at ASG. - Time Management, Stress Intolerance & Initiative.- Technical Skills -CRM and Social Media- Teamwork- This po...

People Experience Manager

Melbourne & Olympic Parks

Melbourne, VIC

Lead the implementation and continued enhancement of our employee feedback systems. Use insights to drive action and improvement in engagement and People Experience. Lead M&OPs internal communication approach from strategy to e...

Enterprise Customer Success Manager

Go1

Melbourne, VIC

Go where passion meets purpose: Spend your days changing the world, one learner at a time. Go beyond the ordinary: Get true autonomy to channel your inner entrepreneur, problem-solver and change-maker. Go where growth is unlimited...

Customer Success Manager

Buildxact

Melbourne, VIC

Be a coach who can lead the Customer through that journey and teach the best practices they need to thrive ensuring a fully engaged, positive and valuable experience. Manage customer retention campaigns with a focus on education a...

Product Manager - Customer Experience

Employment Hero

Melbourne, VIC

Develop a deep understanding of the competition, buyer personas, channel and industry trends to influence product, development and Go-To-Market decisions. Drive revenue and service excellence as well as controlling costs while bri...

VM Store Experience Manager - Country Road & Trenery

Country Road

Melbourne, VIC

Drive research and design development for creative needs of new stores in collaboration with the store design team by providing a brief. Collaborate closely with the Store Design team on new store windows, in-store display proposi...

Head of Customer Experience

White Executive Search

Melbourne, VIC

Create an integrated, cross business approach to customer management. Newly created growth orientated position. Facilitate engagement with clients, the business, dealer network and Cat....

Workplace & Customer Experience Coordinator

The Gpt Group

Melbourne, VIC

Being the welcoming face and key point of contact for all employees and visitors, promptly addressing their enquiries/requests and ensuring everyone has a positive experience with us. Overseeing employee engagement activities, inc...

Strategy & Planning Manager, Customer Migration

Anz

Melbourne, VIC

Lead individual workstreams within Migration Strategy Team, partnering internal SMEs todevelop hypotheses,drive problem solving progress through a structured workplanand communication recommended options to stakeholders. Conduc...

Customer Experience Consultant

Airswift

Melbourne, VIC

Demonstrated experience in a corporate Customer Experience environment. Demonstrated ability in key account management. Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions. Salesforce CRM...

Customer Experience Consultant

Competentia

Melbourne, VIC

Demonstrated experience in a corporate Customer Experience environment. Demonstrated ability in key account management. Demonstrated ability to interpret customer requirements, diagnose issues & identify solutions. Strong confiden...

Customer Experience Assistants (x6 positions)

The Australian Ballet

Melbourne, VIC

x6, 22.5 hours per week positions available. Training taking place 14-16 August, and 19-23 August. Full Time availability preferred for these periods.. Deliver friendly and meaningful interactions with all Australian Ballet custom...

Customer Experience Associate

Abn Group

Melbourne, VIC

We care for our customers and treat them the way we would treat our family/friends. We listen to customers with patience and empathy and put ourselves in our customersshoes. Wedeliver what wepromise. Wecommunicate accurate...

Customer Manager

Advanced Personnel Management

Melbourne, VIC

Plan and execute sales presentations and demos to Clients.. Expand revenue with current clients accounts while building relationships with key stakeholders.. Partner with stakeholders to translate business needs and service req...

Talent Development and Experience Manager

Launch Recruitment

Melbourne, VIC

Develop and execute a comprehensive talent strategy to attract, retain, and develop high-quality talent. Enhance our client's Employee Value Proposition and foster brand awareness internally and externally. Partner with P&C to est...

Pharmacist Manager – Bayside, Great hours. Great Customers. Great income.

Pharmastaff Recruitment

Melbourne, VIC

The Pharmacy is small, compact, busy and ready to grow!. Good public transport to go locally or to the city, 5 minutes to the beach.. Home for Dinner by 6.30. Weekdays 9-5 & Saturday 9-2 then off to the Beach? We are looking a P...

Customer Marketing Manager

James Hardie

Melbourne, VIC

Co-create annual National Account customer plans, ensuring clear demonstration of marketing value, scalable programs, in and out of store execution to achieve customer growth objectives. Design, develop and execute key marketing a...

Customer Service Manager

Dxc Technology Customer Service Manager

Melbourne, VIC

Relevant tertiary qualification in business or related discipline; or equivalent experience. Demonstrated ability to implement business wide system and process improvements. Proven people management experience at a senior level. F...

Senior Customer Success Manager

Gentrack Ltd

Melbourne, VIC

Respect for the planet. Respect for our customers and. Respect for each other. Account Health. Meeting Revenue and profitability targets for your clients. Proactively identifying and resolving issues. Providing reporting accurat...

Project Manager - Customer Services, Wealth APAC

Iress

Melbourne, VIC

Project managing client projects focused on Xplan solutions, including manage implementation, impact analysis and change plan for client projects. Communicating effectively throughout the discovery, planning, implementation and de...

Customer Insights Manager

Flybuys

Melbourne, VIC

Design, deliver and manage the insights roadmap including the Voice of Customer program, brand tracker and market research programs to deliver on acquisition, engagement and retention outcomes. Establish and manage the Voice of Cu...

Customer Service & Sales Team Manager

Racv

Melbourne, VIC

Embed brand promise and build a sense of purpose within your teams. Build a positive team culture and a sense of connection that drives performance. Celebrate & recognise moments that matter for our people. Create and lead a coach...

Customer Experience - Pre-Construction

People2People

Melbourne, VIC

Stunning office located in Docklands. Permanent, Full-Time (2 days WFH). $85,000 $95,000 plus super. Project management of your customer portfolio from sales acceptance through construction phases. Ensure seamless coordination o...

Customer Experience Host

Endota Spa

Docklands, VIC

Part Time opportunity. Immediate start available. Fantastic employee benefits on offer. Answering our main enquiry lines (email and phone), providing accurate information and directing enquiries promptly and efficiently. Managing...

VP of Customer Experience Practice Lead

Gentrack Ltd

Melbourne, VIC

.. Read more About the roleThe OpportunityThe VP, CX lead plays a crucial part in driving transformative change within the in the company towards outside-in view of the Customer Experience.Your role extends beyond conventional bou...