Customer Insight Manager jobs in Melbourne, VIC
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MANAGER, CUSTOMER SUPPORT – AUSTRALIA
JOB SUMMARY:The primary responsibility of the Manager of Customer Support is to lead a cross-functional Customer Support team with core responsibilities including warranty, programs, collections, and sales.JOB RESPONSIBILITIES:...
| Company | Cessna Textron Aviation |
|---|---|
| Address | Melbourne, VIC |
| Category | Accounting & Finance |
| Job type | Full time |
| Date Posted | 2 months ago See detail |
Manager, Customer Support – Australia
Cessna Textron Aviation
Melbourne, VIC
JOB SUMMARY:The primary responsibility of the Manager of Customer Support is to lead a cross-functional Customer Support team with core responsibilities including warranty, programs, collections, and sales.JOB RESPONSIBILITIES:...
2 months ago seen See more...
SMB Customer Success Manager
Darktrace
Melbourne, VIC
Manage a portfolio of existing Darktrace customers, ensuring that each customer gains maximum utility from their Darktrace deployment. Manage customer escalations to resolution, leveraging cross-functional teams within the busines...
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Customer Success Manager Lead, APAC
Upguard
Melbourne, VIC
Project management and driving success with customers around the world. Being the customers advocate internally. Building productive relationships with customers. Managing the APAC CSM team and being responsible for future hiring...
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Customer Relationship Manager
Atlamgroup
Melbourne, VIC
Shaping the future of real estate for a better worldAt JLL, we see a Brighter Way?forward for our clients, our people, our planet, and our communities. JLL is a global leader in helping clients envision where people will live, w...
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Customer Support Manager
Eminence Talent Group
Melbourne, VIC
Oversee the Customer Support team, providing leadership and guidance to ensure high-quality service delivery across all communication channels (live chat, phone, email). Recruit, train, and manage a small team, fostering a culture...
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Regional Reverse Logistics Manager, Customer Excellence Systems, ACES
Amazon
Melbourne, VIC
To continue to drive process excellence within our Fulfillment Centers, we are currently looking for an Reverse Logistics ACES Manager.Your goal is to solve complex problems with simple and practical solutions by developing a deep...
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Customer Success Manager
Techium Consulting Group
Melbourne, VIC
Demonstrated track record of high performance. Bring energy and innovative ideas to the team. Enjoy understanding customers' businesses and needs. Go above and beyond to achieve the right outcomes. Genuine in your efforts and supp...
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General Manager l Customer Engagement
Sigma Resourcing
Melbourne, VIC
Newly created position supporting organisatonal growth & development. Values based NFP organisation. Drive strategic initiativesto elevate the quality ofGroup and Therapy Services. Championaculture of excellenceby mentoring,...
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Lounges Customer Experience Manager - VIC, SA & TAS
Atlamgroup
Melbourne, VIC
At Qantas, our people lead the way in achieving the impossible togetherChallenge yourself to deliver strategic operational outcomesPermanent, Full-time position based in Melbourne or AdelaideWere constantly challenging oursel...
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Insights & Category Manager
Atlamgroup
Melbourne, VIC
Were a talented and caring team with a longstanding history of excellence. ?Since our first days delivering cheese on a bicycle, weve grown into a leading global dairy processor by staying true to the culture that defines us.Eac...
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Area Manager - Insight Early Learning
Insight Early Learning
Melbourne, VIC
Supporting the Directors and Services to ensure consistent and effective delivery of the companys educational program, ensuring programs and practices are current and followed.. Driving team engagement through positive leadershi...
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CUSTOMER RELATIONS MANAGER
Abbotsford Body Repairs
Abbotsford, VIC
Develop and implement CUSTOMER RELATIONShip strategies to improve quality of service and customer satisfaction;. Lead the achievement and maintenance of agreed customer service levels and standards;. Analyse operational outcomes w...
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Manager, ANZ Logistics, Customer Service and Compliance
Mattel
Richmond, VIC
Relationship and contract management of 3PL partners. Regularly visit Mattels 3PL run distribution centres (DCs), to review current performance and manage any issues with systems, people, inbound, order picking or outbound proces...
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Business Insights Manager
Atlamgroup
Southbank, VIC
About UsWe are an investment company with a mission to catalyze positive environmental and social advancements through strategic investments and impactful collaborations. We are committed to providing an inclusive, flexible, and a...
2 months ago seen See more...
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Business Insights Manager
Paxus
Southbank, VIC
$150,000-168,000 per year
Leading Business Insights and Analytics Services. Salesforce Optimisation. Business Insights Reporting. Stakeholder Management and Engagement. Proven experience as an Analytics Manager or Data Scientist. Demonstrated ability to br...
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Customer Insights and Improvement Specialist
Medibank
Docklands, VIC
Permanent
The continuous measurement of ahm's member sentiment, leveraging our Voice of Customer and NPS measurement programs. Harnessing both quantitative and qualitative data from ahm's member measurement programs, to extract actionable i...
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Consumer Insights Manager and Sensory Lead
Kraftheinz
Southbank, VIC
Sensory set up, testing and facilitation of internal sensory projectsSet up an internal consumer sensory capability framework.Facilitate internal consumer sensory studies.Training & upskilling teams throughout the corporate busine...
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Customer Service Manager
Careerhouse
Armadale, VIC
Here are Careerhouse, we carefully select and partner with industry leading educators and learning institutions to provide relevant, practical and interactive courses. This role will play a crucial partin driving revenue growth b...
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Customer Service Manager
Fetch Recruitment
Essendon, VIC
Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wi...
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Customer Success & Quality Assurance Manager
Adflex Marketing
Richmond, VIC
# 1 - You must be a superstar with a can-do, team player attitude! Experience in a fundraising direct sales agency, fundraising agency and/or a direct sales agency is preferable. Strong attention to detail and process-oriented. H...
4 weeks ago seen See more...
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Customer Experience Manager
Aaron Sansoni Group
South Melbourne, VIC
We are a fast paced, constantly evolving business and we know that it takes a certain kind of person to succeed at ASG. - Time Management, Stress Intolerance & Initiative.- Technical Skills -CRM and Social Media- Teamwork- This po...
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Analytics Manager – Market Data & Customer Analytics - Hybrid
Seek
Cremorne, VIC
Leadership and Management: Lead team rhythms, mentorship, and cultivate a collaborative culture. Generating Insights for Business Growth: Develop and implement strategies to derive valuable insights that drive business growth. Dat...
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Customer & People Manager - Coles Supermarkets - Coles Local - North Balwyn
Coles Supermarkets
North Melbourne, VIC
Experience leading a team to use their passion & knowledge for Coles Local concepts to deliver great service by engaging, educating and inspiring customers. An absolute commitment to lead your team to provide great customer experi...
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Customer Service Manager
Slade Group
North Melbourne, VIC
Lead the day-to-day operations of the Customer Service department. Manage clinic schedules to maximize opportunities and services. Effectively handle complex Customer Service objections and complaints. 4+ years experience in leadi...
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Manager, Strategic Research & Consumer Insights
Anz
Docklands, VIC
$155,000 - $180,000 a year
Financial Wellbeing: Delivering better customer and commercial outcomes by supporting the delivery of purpose driven products, services, and experiences.. Research: Improving our understanding of financial health, human financial...
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Customer Service Manager (Practice Manager)
Lort Smith Animal Hospital
North Melbourne, VIC
Provide direction, oversee and manage the Client Relations team; effectively prioritising and coordinating staff to ensure appropriate shift coverage and resourcing is maintained. Guide and mentor your team, role modelling resilie...
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Customer Services Manager
Loan Market
South Melbourne, VIC
$65,000 - $75,000 a year
Our Loan Market South Melbourne business is high-performing, has a great family culture, extensive client and referrer network, and is growing at a significant rate. About the roleYou will be joining an award-winning brokerage in...
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Customer Service Manager
Your Business Listing
South Melbourne, VIC
$75,000 - $85,000 a year
Managing all staff members who have direct contact with YBLs customer base. The Customer Service manager will have measures and processes in place to monitor and measure the level of satisfaction our customer base has with their...
2 months ago seen See more...
Customer Marketing Manager
Seek
Cremorne, VIC
Minimum of 5 years Consumer marketing experience and marketing qualification. Strong demonstrated customer management experience with the ability to produce solid segment plans. Comprehensive & advanced understanding of all marke...
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New Technology Customer Relationship Manager
Agl
Docklands, VIC
Manage all customer inquiries across the portfolio, handling incoming calls and emails while aligning with established practices. Accurately log cases with clear notes, updates, and actions. Resolve customer queries within agreed...
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