Customer Success Management jobs in Sydney, NSW

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CUSTOMER SERVICE MANAGER

Develop and maintain strong relationships with our clients, understanding their cleaning needs and expectations. Oversee a team of cleaning staff, including training, scheduling, and performance management. Conduct regular site in...

CompanyGjk Facility Services
AddressSydney, NSW
CategoryAdministrative
Date Posted a week ago See detail

Customer Service Manager

Gjk Facility Services

Sydney, NSW

Develop and maintain strong relationships with our clients, understanding their cleaning needs and expectations. Oversee a team of cleaning staff, including training, scheduling, and performance management. Conduct regular site in...

Executive Manager Business Controls & Monitoring, PPP, Customer & Corporate Services

Westpac Bank

Sydney, NSW

In addition you'll demonstrate strong stakeholder management and relationship skills with the ability to build trust, fostering collaboration, and ensuring successful outcomes. At Westpac we are committed to providing a supportive...

Customer Portfolio Manager

Westpac Bank

Sydney, NSW

Be part of a new team, taking the best of Westpac's payment capabilities to market. Fine tune your business development skills. Flexible on location, permanent full time opportunity. Direct Distribution - You will have experience...

CUSTOMER SERVICE & GENERAL MANAGER ASSISTANT

Vehla Eyewear

Sydney, NSW

Develop and implement social media strategies to increase brand awareness and engagement. Create engaging content for various platforms, including Facebook, Instagram, and LinkedIn. Collaborate with internal stakeholders to align...

Customer manager

Westpac Bank

The Rocks, NSW

Be part of a new team, taking the best of Westpac's payment capabilities to market. Fine tune your business development skills. Flexible on location, permanent full time opportunity. Direct Distribution - You will have experience...

Customer Success Specialist

Green Recruitment Company

Sydney, NSW

Permanent

The ideal candidate will possess innovative decision-making abilities, excellent communication and process management skills, and a solid understanding of power markets and the energy transition. They will thrive in a dynamic and...

Program Manager - Partner Success

Okta

Sydney, NSW

Permanent

Think strategically across multidisciplinary teams, establishing value-based relationships with our customers, relevant project stakeholders and partners. Establish a vision for identifying delivery partners, increasing certificat...

Customer Success Representative

Paidright

Sydney, NSW

$65,000-100,000 per year

Learning to understand the needs, goals, and issues each customer faces & assisting our team in delivering with excellence. Participating in meetings with customers, keeping notes and tracking actions. Project coordination includi...

Customer Success Analyst |KPMG Origins

Kpmg

Sydney, NSW

Permanent

Responding to customer queries via our Intercom help centre in a timely and accurate way, via chat, email and the occasional training calls. Utilising digital tools such as Intercom, Tableau, Azure DevOps and the Microsoft suite o...

Customer Service Manager

Dnata

Sydney, NSW

Permanent

Establishing and maintaining excellent working relationships with our internal and external customers. Ownership of a portfolio of clients, to be the first and main point of contact for feedback and escalation of any complaints or...

Senior Procurement Manager, Customer and Product

Commonwealth Bank Of Australia

Sydney, NSW

Permanent

This role sits within the Group Corporate Services function.Group Procurement manages all activities across the procurement lifecycle, namely:Requirements gathering and strategy identify opportunities to add value to CBA (and ou...

Program Manager, AU CX, CS, AU Customer Experience Team

Amazon

Sydney, NSW

Permanent

Manage multiple program areas - define project plans, assemble resources, manage implementation activities, track deliverables, and develop processes associated with program roll-out and ongoing support. Plan, develop and execute...

Customer Success Co-Ordinator, Home-in

Commonwealth Bank Of Australia

Eveleigh, NSW

Manage multiple work streams including processing of all necessary tasks across the property purchase journey including contract review, exchange and settlement. Liaise with our lawyer partners and lenders as required to ensure ou...

Customer manager

Perceptor

Sydney, NSW

This leading Australian software vendor specialises in providing AI insights for call centres and has a client base of banks, insurers and financial/professional services businesses. Demonstrating the business values and behaviour...

Safety, Health & Wellbeing Manager | Customer Fulfilment

Woolworths Group

Sydney, NSW

Permanent

Full Time Opportunity. Sydney location, but may consider applicants from Melbourne or Brisbane. Excellent opportunity for growth within the group. Develop and deliver 1+ year SH&W risk based roadmap and annual plans in alignment w...

Engineering Manager - Customer Data Platform

Rokt

Sydney, NSW

Permanent

Lead the design, implementation and maintenance of massive data ingestion systems. Manage and develop a team of autonomous and high performing engineers. Cut production level code that can be built upon by your team and the wider...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Sydney, NSW

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

EL1 Customer Identity & Access Management Integration Engineer

Softtestpays

Sydney, NSW

Contract

Experience with identity integration platforms and tools, such as MuleSoft, Okta, Azure AD B2C, and AWS Cognito3. Expertise in identity integration technologies and protocols, such as OAuth, SAML, OpenID Connect, and LDAP.4. Demon...

Manager, Customer Success

Nielsen Connect Australia Pty Ltd

North Sydney, NSW

$80,001-100,000 per year

Deliver NielsenIQ's contractual analytical commitments (ongoing or ad hoc) to a high standard;. Manage client expectations regarding analytic insights required and commitments to ensure service level is achieved. Works on client b...

Manager, Customer Support

Intercom

Sydney, NSW

Permanent

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers. Culture - Motivate and ensure the CS team is deeply aligned and committ...

Customer manager - unit

Palo Alto Networks

Sydney, NSW

Ensure customers are maximizing their return on investment by owning the customers on-boarding, adoption, satisfaction and advocacy across a portfolio of customers Provide high touch/white glove customer outreach immediately post...

National Customer Manager

Medhealth

Sydney, NSW

Be a key contributor to Kairros senior management team and strategic and business planning cycles. Develop and execute customer action plans and marketing and communication plans. Proactively manage customer relationships to iden...

National Customer Manager

Kairros

Sydney, NSW

Our inclusive and welcoming culture. Guaranteed flexible working arrangements. Financial benefits including incentive bonus scheme, novated lease, referral bonuses. Advancement of your career through professional development. Re...

Senior Account Manager / Customer Service Representative

Atlamgroup

Sydney, NSW

Global Freight Forwarder and Customs Brokerage located in the Alexandria area is seeking to recruit an Senior Account Manager / Customer Service Representative to maintain a varied portfolio of clients and develop a rewarding car...

Manager, Customer Support

Intercom

Sydney, NSW

People management - Onboard, develop, coach, and lead a team of ~10 inboxing teammates. Promote a team culture of belonging and of owners and problem solvers Culture - Motivate and ensure the CS team is deeply aligned and committe...

Customer Success Specialist (Top Tier)

Freshworks

Sydney, NSW

Professionally manage relationships with a portfolio of assigned accounts. Build executive relationships within the customers organization. Make sure you exceed customer retention goals and ensure consistently high retention rates...

Client Success Manager

Meltwater Australia Pty Limited

Sydney, NSW

Permanent

You will challenge existing norms within our industry and act not only as an expert in Meltwater's product set, but as an extension of our client's communication and marketing teams. You will be a part of Meltwater's growing accou...

Customer Success Associate

Lifeworks

Sydney, NSW

Permanent

Achieve identified revenue and growth targets. Respond to client inquiries & service requests pertaining to their programs and services. Responsible for the execution of client contracts and programs. Responsible for program gover...

Customer Success Consultant

Phocas Software

Sydney, NSW

$85,000-110,000 per year

experience in a Customer Success or Account Management role, ideally within a SaaS environment. ability to understand your customers' industries, opportunities and challenges. interest in customer relationships focusing on retenti...

Client Success Manager

Meltwater

Sydney, NSW

Permanent

Be the point of contact in all matters relating to clients queries and needs while. Conduct client business reviews to track the health of your accounts, while listening. Take ownership of monthly churn / retention and growth targ...