Customer Success Management jobs in Sydney, NSW

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CLIENT SUCCESS MANAGER

Be the point of contact in all matters relating to clients queries and needs while. Conduct client business reviews to track the health of your accounts, while listening. Take ownership of monthly churn / retention and growth targ...

CompanyMeltwater
AddressSydney, NSW
CategorySales
SalaryPermanent
Date Posted 4 weeks ago See detail

Client Success Manager

Meltwater

Sydney, NSW

Permanent

Be the point of contact in all matters relating to clients queries and needs while. Conduct client business reviews to track the health of your accounts, while listening. Take ownership of monthly churn / retention and growth targ...

Group Manager - Customer & Community Services

Capstone

Sydney, NSW

Local Government Senior Staff Contract, with an attractive Total Remuneration Package (over $300k). Report into a long-standing and engaging General Manager. Be an integral part of Councils Senior Executive Team that will shape o...

Senior Customer Success Analyst

Stake

Sydney, NSW

Permanent

End to end ownership of customer communication from handling inbound enquiries via tickets, socials, chat and calls to occasional outbound calls for information, retention, cross- and up-selling (no sales cold calling). Assess com...

Customer Success Architect (ANZ)

Neo4J

Sydney, NSW

Permanent

Advise our customers as the technical expert on how best to leverage Neo4j's suite of products to meet their current business objectives and align with their longer term vision. Partner with our CSMs to host/participate regular me...

Quality & Customer Experience Manager

Crawford And Company

Sydney, NSW

You are a self-driven enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. Youll also be a people person and can demonstrate a ca...

Sr. Manager, Customer Programs, Consumables

Amazon

Sydney, NSW

The individual will be both a player and a coach with exceptional multi-tasking skills, able to re-balance priorities and seamlessly transition between the short-term and laying the foundations for scale in the long term with in-d...

General Manager Customer and Community Experience

Suncare Community Services

Sydney, NSW

Develop, implement, and fine-tune a comprehensive Customer Experience Strategy as an industry leader promoting Suncare to be a customers first choice for services. Collaborate with cross-functional teams, leading the discovery an...

Case Manager - Customer Relations

Experis

Sydney, NSW

$40 - $45 an hour

Apply a sound understanding of the AFCA complaint resolution criteria including relevant legal principles, applicable industry codes or guidance, good industry practice and previous AFCA decisions to resolve financial complaints f...

Customer Success Trainer

Aristocrat

Sydney, NSW

Sales and Customer Success Process ImprovementExperiment with new ideas, processes and tools to improve and scale the way that we engage with customers Customer Query HandlingServe as the subject matter expert for the product/s...

Customer Success Consultant

Rea Group Ltd

Sydney, NSW

Delivering REA's long term Customer Success strategy to drive adoption, retention and advocacy. Being a specialist in REA SaaS products that require proactive, hands-on support; engaging with customers and supporting them to maxim...

Director Customer Success

Resonate Solutions

North Sydney, NSW

5 + years of senior Customer Success experience. A passion for remarkable customer experience and problem-solving with a strong ability to balance customer needs and business priorities. A track record of developing and mentoring...

Customer Success Engineer - Prisma Cloud

Palo Alto Networks Inc.

Sydney, NSW

Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing Palo Alto Networks solutions to achieve their business and security objectives. Assist customers in implementing Palo Alto Net...

Customer Success Specialist

Vontier Corporation

Sydney, NSW

Assess customers' current level of service and work collaboratively to help them gain greater value from our solution. Drive increased usage of the solution among customers, leading to growth and expansion opportunities. Update an...

Customer Success Specialist

Quandoo Australia Pty Ltd

Sydney, NSW

Provide a high-level of support to our partners restaurants. Understand the partner lifecycle and how the three verticals work together. Work closely with the wider Customer Success team to ensure goals are being met across our pa...

Bookkeeping, Accounting - Customer Success Specialist - QuickBooks - On-site

Concentrix

Sydney, NSW

$80,000 - $80,000 a year

Full Time Opportunity. Located in Sydney CBD. Must be an Australian Citizen or Permanent Resident. Be the catalyst for change and progress, welcoming and onboarding mid-career Accountants and Bookkeeping firms in the ANZ region to...

Client Success Manager

Service Success Network

Sydney, NSW

$70,000 - $140,000 a year

Onboard and manage 60-80 accounts at one time. Host weekly group workshops (1-2 per week). One on one calls with clients. Review of client implementation. Slack messenger support M-F. Detailed noting in ClickUp. Daily Customer Suc...

Enrollment & Student Success Manager

Abilene Christian University

Sydney, NSW

Develop and execute enrollment strategies for COBA Build COBA college level recruiting strategy Design and deploy business and technology scholarship plans Manage student employee and facilitate staff coordination in support of ab...

Customer Success Technologist

Odaseva

Sydney, NSW

Acting as the trusted technical advisor that drives product adoption and satisfaction of our Success Plan and Top-20 global customers. Creating a relationship of trust and technical credibility with our customers to better identif...

Customer Success Manger

Procore

Sydney, NSW

Youll be instrumental in creating long-lasting partnerships and delivering custom ROI analysis for your client base. Youll deliver industry and technology thought leadership while encompassing Procores values of Openness, Optim...

Customer Success Team Lead, Specialized Product Delivery (SPD), Advisors Client Services

Mastercard, Inc.

Sydney, NSW

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Focused on thinking big and scaling fas...

Customer Success Specialist – Bookkeeping / Accounting / QuickBooks

Webhelp

Sydney, NSW

Their mission is to reshape the customer onboarding journey in the accounting and bookkeeping sector, introducing them to QuickBooks Online (QBO) and essential partner products.Key Role Details:Full Time OpportunityLocated in Sydn...

Customer Success Specialist-Channel

Vontier Corporation

Sydney, NSW

Drive effective migration conversations to meet project targets for Telstra's 3G network shutdown. Provide contract summaries and billing reconciliations to channel partners, managing the renewal pipeline effectively. Conduct regu...

Partner Success Manager - APAC

Orgvue

Sydney, NSW

Youre excited by the prospect of joining a rapidly growing international company. Youre interested in problem solving with our customers in the Org Design and Workforce Planning space. You want to make a fundamental difference t...

Customer Success Executive

Sleek

Sydney, NSW

Be the internal champion for our clients - you're leading the account management operations. Monitor the overall satisfaction and take the necessary action to keep it high. Lead cross sell operations of services that the clients n...

Partner Success Manager - APAC

Orgvue

Sydney, NSW

$120,000-150,000 per year

Youre excited by the prospect of joining a rapidly growing international company. Youre interested in problem solving with our customers in the Org Design and Workforce Planning space. You want to make a fundamental difference t...

Digital Customer Success Lead

Employment Hero

Sydney, NSW

$110,000-120,000 per year

Develop and execute digital engagement strategies that drive the success and satisfaction of mid-value and small to medium businesses (SMBs). Collaborate with cross-functional teams to map the Digital Customer journey, identify ke...

Digital Customer Success Lead

Employment Hero

Sydney, NSW

Permanent

Develop and execute digital engagement strategies that drive the success and satisfaction of mid-value and small to medium businesses (SMBs). Collaborate with cross-functional teams to map the Digital Customer journey, identify ke...

Director of Customer Success

Salesforce

Sydney, NSW

Permanent

If you believe in business as the greatest platform for change and in companies doing well and doing good - youve come to the right place.Position DescriptionThe Director serves as a named resource and partner for their Salesforc...

Customer Success Specialist

Sevenrooms

Sydney, NSW

Permanent

Customer Engagement: Manage your high velocity book of business (500+ venues) ensuring customer health, driving adoption and customer outcomes at scale, and iterating process and playbooks. You'll become a trusted advisor through...

Customer Success Executive

Sleek

Sydney, NSW

$60,000-85,000 per year

Be the internal champion for our clients - you're leading the account management operations. Monitor the overall satisfaction and take the necessary action to keep it high. Lead cross sell operations of services that the clients n...