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Customer Support Lead jobs in Melbourne, VIC

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CUSTOMER SERVICE TEAM LEAD - LIFE & SUPER CONTACT CENTRE

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

CompanyAustralian Unity
AddressMelbourne, VIC
CategoryCustomer Service
Date Posted 4 weeks ago See detail

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

4 weeks ago seen See more...

Expression of Interest - Admin/ Business Support & Customer Service - Northern S

Public Sector People

Melbourne, VIC

Previous experience working within Local Government ONLY.. Customer Service- Previous experience working in high volume call centers. Ability to work within team environments. Have previous experience usingTRIM, Objective, Author...

4 weeks ago seen See more...

Customer Service and Administration Support

Andros Barker's Australia Pty Ltd

Melbourne, VIC

Processing of weekly orders of various customers and stakeholders. Organize shipments and build relationships with the warehouses and logistics. Maintain records of current contracts, logistic data, and specifications. Investigate...

4 weeks ago seen See more...

Customer Service / Sales Support Role - Driza-Bone

Hancock Agriculture

Melbourne, VIC

Customer Queries: Manage all forms of customer interactions (phone, email, live chat) with the goal of resolving queries swiftly and satisfactorily, and provide exceptional service that enhances our brand reputation. Data Manageme...

4 weeks ago seen See more...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...

a month ago seen See more...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...

a month ago seen See more...

Customer Service Team Lead

Nextdc

Melbourne, VIC

Permanent

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc. Manage last minute shift changes, sourcing solutions to cover un...

a month ago seen See more...

Customer Specialist Support Advisor l Multiple Positions

Smaart Recruitment

Melbourne, VIC

Permanent

Start date is the 17th of June! Interviews take place on Monday 6th, Tuesday 7th, Wednesday 8th, & Friday 10th of May. Permanent and Multiple Positions available. $87,690 inclusive of Super + Benefits. $1500 annual performance bon...

a month ago seen See more...

Lead Analytics & Systems Support

Vestas

Melbourne, VIC

Permanent

Provide day-to-day system support. Lead and coordinate system training sessions in collaboration with global SME's and sub-regional trainers. Meet and work closely with Global teams for system execution, optimization & management....

a month ago seen See more...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

Permanent

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities. Responsible for tracking performance & value realisation from the investments ensuring a...

a month ago seen See more...

eHealth Support & Training Team Lead

Eastern Health

Melbourne, VIC

Permanent

Lead role. Professional development opportunities. Permanent full-time. Based at Box Hill Hospital. Experience in staff supervision or managing a team. Experience in developing training plans. Experience in customer support and se...

a month ago seen See more...

EL1 Tech Lead Customer Identity & Access Management

Softtestpays

Melbourne, VIC

Contract

Extensive experience in Customer Identity and Access Management (CIAM) solutions as a Subject Matter Expert, including design, implementation, and optimization.2. Excellent problem-solving and troubleshooting abilities, with a foc...

a month ago seen See more...

Team Lead- Doctor Support

Montu

Melbourne, VIC

Lead daily operations for medical practitioners, ensuring desired service levels. Performance management of Doctors to ensure standard of service is met. Monitor and manage queries and escalations during shifts, taking corrective...

2 months ago seen See more...

Customer IT Support/Installations

Gap Solutions

Melbourne, VIC

$65,000 - $75,000 a year

Location: MelbourneIndustry: Information & Communication TechnologyPosition: IT Support & InstallationsAbout Us:About the Role:Reporting directly to the Operations Manager/Technical Services Manager, the Customer IT Support/Instal...

2 months ago seen See more...

Customer Service Retail Support - women's fashion

Permanser

Melbourne, VIC

respond to customer enquiries - phone, email, social media, live chat. process orders, exchanges, returns and refunds. provide product information to customers. resolve customer issues. manage customer feedback. maintain customer...

2 months ago seen See more...

Order Fulfilment & Customer Service Lead

Puma

Melbourne, VIC

Permanent

University degree in business or equivalent preferred. 2+ years experience in Customer Service / Logistics. Sport, FMCG, Consulting Industry experience. Intermediate Excel skills. Advanced SAP skills. Leadership experience prefer...

2 months ago seen See more...

Desktop Support Team Lead - Melbourne

Datacom

Melbourne, VIC

$80,000-85,000 per year

Being the single point of contact for all EUS related issues and escalations for all stakeholders. Ensure all escalations are addressed with effective communication back to the relevant stakeholder and associated parties. emerging...

2 months ago seen See more...

Transport Support Lead

Jb Hi-Fi

Southbank, VIC

We have a supportive, transparent and inclusive team. JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market. We support vulnerable members of our community by...

4 weeks ago seen See more...

Experienced Customer Support Team Leader

Leaseplus Team

Docklands, VIC

Manage and mentor a team of Customer Support representatives, fostering a culture of accountability, collaboration, and continuous improvement. Oversee daily operations of the Customer Support department, including handling inquir...

4 weeks ago seen See more...

Customer Support Agent

Campus Living Villages

Carlton, VIC

Consistent delivery of exceptional customer service, providing friendly and helpful support to residents and visitors. Assist residents with account enquiries, information on support services, local area information and facilities...

2 months ago seen See more...

Customer Support Officer

Tuned Global

Docklands, VIC

$50,000 - $60,000 a year

Respond promptly to customer enquiries through various channels, such as email, chat or phone. Resolve Level 1 enquiries directly and escalate other enquiries. Develop & maintain a deep understanding of the company's software and...

2 months ago seen See more...

Admin/ Customer support officer

Adecco

North Melbourne, VIC

$40 - $45 an hour

Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel (for Excel intermediate skills as a minimum) and familiarity with the Internet applications. Previous experience with an Oracle database...

2 months ago seen See more...

Customer Support Officer

Autodeck Pty. Ltd.

Docklands, VIC

$65,000 - $70,000 a year

A competitive salary of $65,000 - $70,000 negotiable depending on your level of experience. You will be working with a small team which allows for continuous feedback between team members. This will help you learn the business and...

2 months ago seen See more...

Admin/ Customer support officer

Adecco

North Melbourne, VIC

$40 - $45 p.h.

Proficiency of Microsoft Office suite applications including Outlook, PowerPoint, Word, Excel (for Excel intermediate skills as a minimum) and familiarity with the Internet applications. Previous experience with an Oracle database...

2 months ago seen See more...

Planning Lead - Customer Service

Ticketmaster

Collingwood, VIC

Use statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.. You will be the direct line manag...

4 weeks ago seen See more...

Customer Escalations and Complaints Lead

Melbourne Water

Docklands, VIC

Supporting team to manage and record escalated requests, including handling difficult conversations with multiple stakeholders. Ensuring accurate recording of customer interactions, including all customer touch-points and outcomes...

2 months ago seen See more...

Leading Hand Carpenter (High-End Custom)

Talent Partnership

South Yarra, VIC

Supporting the site supervisors with the work onsite from start through to handover of the project. Ensure quality of work throughout all stages of construction within set deadlines;. Support the managing with sub-contractors, whi...

2 months ago seen See more...

Customer Service Support - IHC

Baptcare

North Melbourne, VIC

Maximum term until March'25 ; Full-Time role. Hybrid work environment office & home based, monthly need to attend in-person meetings in head office Camberwell. Secure employment in a growth industry. Attractive pay rates with sala...

2 months ago seen See more...

Customer Support Specialist

Hub24

Hawthorn, VIC

Effective and timely resolution of technical support issues via Helpdesk. Manage and resolve all inbound partner admin, program and marketing enquiries. Qualify and handover any sales leads to the sales team. Develop trusted relat...

4 weeks ago seen See more...

Customer Service / Sales Support.

Martin And Pleasance

Port Melbourne, VIC

providing dedicated Customer Service from order - to - delivery of all customer orders. high volume processing of customer orders via phone, email and fax. provide product availability and delivery information. maintain a high lev...

2 months ago seen See more...

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What should I search to find Customer Support Lead jobs in Melbourne, VIC?

People who searched for Customer Support Lead jobs in Melbourne, VIC also searched for Customer Service, Customer Service Officer, Customer Service Consultant, Customer Service Specialist, Customer Service Manager, Customer Service Agent, Lead, Senior Lead, Customer Service Supervisor, Inbound Customer Service, Office Support Assistant, Customer Service Trainer, Customer / Technical, Customer Service Staff, Support Services Manager, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Melbourne, VIC

Customer Service Consultant, Service Desk Manager, Inbound Customer Service, Senior Customer Service, Customer Care Manager, Accountant Senior, Customer Service Assistant, Associate Account Manager, Customer Service Staff, Vaccines Account Manager, Account Manager, Services Officer, Service Team Leader, Customer Support Manager, Service Desk Engineer,

What companies are hiring for Customer Support Lead jobs in Victoria?

The top companies hiring now for Customer Support Lead jobs are Honeywell,

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