Customer Support Lead jobs in Melbourne, VIC

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LEAD, CUSTOMER RELATIONS

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...

CompanyIag
AddressMelbourne, VIC
CategoryAdvertising & Marketing
Date Posted 2 weeks ago See detail

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We're passionate about social issues, walk the talk on sustainability and strive to do more than...

Customer Service and Sales Support Manager – Luxury Door Hardware

Salexo Consulting

Melbourne, VIC

Be the driving force behind our sales inquiries, handling them with finesse and expertise. Create seamless experiences for customers, from initial contact to post-Sales Support. Manage and maintain our CRM systems, utilizing data...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

Customer Propositions Strategy Lead

Energy Australia

Melbourne, VIC

Strategy development for new and existing Customer Propositions based on data-driven customer insights.. Leading and driving residential Customer Propositions and offers for core energy plans.. Leading a team who focus on the...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Expression of Interest - Admin/ Business Support & Customer Service - Northern S

Public Sector People

Melbourne, VIC

Previous experience working within Local Government ONLY.. Customer Service- Previous experience working in high volume call centers. Ability to work within team environments. Have previous experience usingTRIM, Objective, Author...

Transport Support Lead

Jb Hi-Fi

Southbank, VIC

We have a supportive, transparent and inclusive team. JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market. We support vulnerable members of our community by...

Customer Service and Administration Support

Andros Barker's Australia Pty Ltd

Melbourne, VIC

Processing of weekly orders of various customers and stakeholders. Organize shipments and build relationships with the warehouses and logistics. Maintain records of current contracts, logistic data, and specifications. Investigate...

Customer Service / Sales Support Role - Driza-Bone

Hancock Agriculture

Melbourne, VIC

Customer Queries: Manage all forms of customer interactions (phone, email, live chat) with the goal of resolving queries swiftly and satisfactorily, and provide exceptional service that enhances our brand reputation. Data Manageme...

Lead, Customer Relations

Iag

Melbourne, VIC

Two to three years Alternative Dispute Resolution Experience at a Financial Firm including exposure to the AFCA complaints process. We chat over coffee with customers,advocate for them in the corridors of Parliament andback...

Experienced Customer Support Team Leader

Leaseplus Team

Docklands, VIC

Manage and mentor a team of Customer Support representatives, fostering a culture of accountability, collaboration, and continuous improvement. Oversee daily operations of the Customer Support department, including handling inquir...

Customer Support - caravancampingsales.com.au

Carsales.com

Melbourne, VIC

Permanent

A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. Were proud to be recognised as one of Austr...

Customer Support Group Manager

Page Personnel

Melbourne, VIC

$140,000 per year

Save Job. Convenient CBD Location with Working From Home Hybrid Flexibility. $140,000 - 150,000+ super (pending experience). Lead, organise, and inspire a growing Customer Support Group. Possess a problem-solving mindset and colla...

Operations Support Lead - Strategy & Growth

Aecom

Melbourne, VIC

Permanent

(Get a coffee) Attend the global knowledge management meeting and work out what we need to progress for the Australia New Zealand region, and how you'll communicate that later. Onboard a new Client Account Manager, making sure the...

Operations Support Lead - Strategy & Growth

Aecom

Melbourne, VIC

Permanent

(Get a coffee) Attend the global knowledge management meeting and work out what we need to progress for the Australia New Zealand region, and how you'll communicate that later. Onboard a new Client Account Manager, making sure the...

Therapy Customer Support - 100% work from home

The Hart Centre

Melbourne, VIC

$27 – $32 per hour + super + performance bonus

Answer client calls and enquiries. Email communication with clients. Book, cancel and reschedule appointments. General support to therapists. Problem solving for both therapists and clients. Task management and workload prioritisa...

Customer Resolution Tribe Performance Lead

Anz

Melbourne, VIC

In partnership with the Customer Resolution LT, strategic planning and prioritisation of portfolio work to deliver upon strategic priorities Responsible for tracking performance & value realisation from the investments ensuring a...

Customer Support

Give A Grad A Go

Melbourne, VIC

$60,000 - $60,000 a year

Helping customers on a variety of matters including onboarding, customer success and account management. Responding to customers through digital and phone channels. Delivering an exceptional customer experience. Identify, document...

Operations Support Lead - Strategy & Growth

Aecom

Melbourne, VIC

(Get a coffee) Attend the global knowledge management meeting and work out what we need to progress for the Australia New Zealand region, and how you'll communicate that later.. Onboard a new Client Account Manager, making sure th...

Customer Support - Aviation

Hays Recruitment

Melbourne, VIC

Act as the day by day main contact for each customer (Maintenance, Pilots, Management staff), providing timely responses to their needs, tracking and monitoring company's responses;. Resolving operational issues, both in terms of...

Admin/ Customer support officer

Adecco

Melbourne, VIC

Skip to content Admin/ Customer support officer...

HR Support Lead

Atlamgroup

Melbourne, VIC

HR Support Lead Apply now Job no: 501917 Work type: Permanent - Full Time Location: Melbourne Categories: Human Resources Your Impact Lead the onshore & offshore HR Support team to deliver services which include but are not limite...

Customer Support Administrator (Japanese Speaking)

Mars Partnership Pty. Ltd.

Melbourne, VIC

About the role We are seeking an experienced Customer Support Administrator to join a rapidly growing fintech company in a full-time capacity. You'll be the first point of contact for clients, primarily via email, providing outsta...

HR Support Lead

Asahi Beverages

Melbourne, VIC

Permanent

Provide input into the Human Resource Services strategy and associated roadmap, aligned to overall Business Services strategy. Lead and manage the execution of Hire-to-Retire process activities including (but not limited to) HRI...

Customer Support/Marketing Specialist

Yes Travel

Melbourne, VIC

Permanent

Utilize our powerful software to provide customers with unbeatable travel deals. Create and implement effective marketing strategies to reach a diverse audience. Generate sales through exceptional communication and customer relati...

Online Customer Support Assistant

Brand Collective

Melbourne, VIC

Providing Online Customer Support to the Brand Collective brands via Zendesk (online ticket management system), live chat, and phone calls. Monitoring order flow to ensure all systems are performing as expected. Proactively identi...

Customer Support Representative

Rto/Xmb

Melbourne, VIC

Deliver exceptional customer service and technical support. Troubleshoot and resolve customer issues related to our products/services. Maintain accurate records of customer interactions. Communicate effectively, understanding cust...

Customer Support at Birchal (Equity Firm ) - Hybrid / Work From Home [14084]

Hatch People Pty Ltd

Melbourne, VIC

Query Handling. Customer Feedback-Driven Enhancement. Written communication. Service orientation. Verbal communication....

Transport Customer Support Co-Ordinator VIC

Australia Post

Melbourne, VIC

Respond to and process all enquiries, escalations, and complaints through to a satisfactory resolution, within compliance guidelines. Communicate with internal and external customers via phone, email, and virtual systems (such as...

Digital Support Lead

David Jones

Melbourne, VIC

Serve as the key escalation point of any online related issues (Incidents) and problem (Problem). Assist direct reports in triage/investigation issues (Incidents) raised by business units. Responsible to the health and availabilit...