Customer Support Lead jobs in Melbourne, VIC
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CUSTOMER SUPPORT TEAM LEAD
Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...
| Company | Xplor |
|---|---|
| Address | Melbourne, VIC |
| Category | Accounting & Finance |
| Salary | $80,000-86,000 per year |
| Job type | Full-time |
| Date Posted | a month ago See detail |
Customer Support Team Lead
Xplor
Melbourne, VIC
$80,000-86,000 per year
Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...
a month ago seen See more...
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Customer Support Agent (Helpdesk)
Url Networks
Melbourne, VIC
the convenience & improved work/life balance of routinely telecommuting whilst undertaking your key employment duties. becoming an integral part of a growing company and contributing significantly to our ongoing development. face-...
4 days ago seen See more...
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Customer Support Agent
Coinflip
Melbourne, VIC
Supporting our ATM customer base via phone and chat. Registering new users. Validating customers who want to increase buy limits. Handling any functional questions regarding the usage of our terminals. Answering customer crypto qu...
4 days ago seen See more...
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Customer Support Coordinator
Tennis Australia
Melbourne, VIC
Deliver exceptional customer service across multiple channels, including in-person, phone, live chat, and email, ensuring a professional and friendly experience for all internal and external stakeholders. Efficiently navigate and...
4 days ago seen See more...
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Practice Support Lead or Senior Legal Assistant - Medical Law
Shine Lawyers
Melbourne, VIC
Recruiting, managing and coaching all legal support team members, completing performance reviews and personal and professional development plans.. Being responsible for the administrative, transactional and non-legal operations o...
5 days ago seen See more...
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SAP Functional Lead and Operation Support
Sapture International
Melbourne, VIC
Experience managing an SAP support team and support operations. Hands-on Functional experience with SAP modules such as Finance, Procurement and Supply Chain. Experience working in an asset-intensive industry. Proven Experience wi...
3 days ago seen
Customer Service & General Office Support New
Willed
Gardenvale, VIC
Responding promptly and courteously to client inquiries via phone, email, and live chat, providing accurate information and assistance. Handling client requests with empathy and professionalism, ensuring timely resolution and clie...
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VP of Customer Experience Practice Lead
Gentrack Ltd
Melbourne, VIC
.. Read more About the roleThe OpportunityThe VP, CX lead plays a crucial part in driving transformative change within the in the company towards outside-in view of the Customer Experience.Your role extends beyond conventional bou...
4 days ago seen See more...
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VP of Customer Experience Practice Lead
Gentrack
Melbourne, VIC
Permanent
Respect for the planet. Respect for our customers and. Respect for each other. Leadership skills, ability to work at pace, with an innovative mindset that enables and ensures the creation of a new revenue stream. A strong commerci...
6 days ago seen See more...
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Customer Support Consultant
Smaart Recruitment
Docklands, VIC
Full-time permanent position. $65-$70k + super. Docklands location. Monday - Friday 7am-3pm. 5 recharge days per year. Potential for some WFH after probation. Previous experience in a fast paced customer service/support rol...
4 days ago seen See more...
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Customer Support Officer
Eml Group
Melbourne, VIC
Process WIC/WCIRS/Legal outcome payments in an accurate and timely manner. Work with internal and external stakeholders to resolve issues. Provide advice with regards to payment queries and processes. Investigate over and under pa...
2 weeks ago seen See more...
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Office Support Lead
Compensation Scheme Of Last Resort
Melbourne, VIC
Assist with financial tasks such as processing invoices, reconciling accounts and preparing reporting.. Provide administrative support including handling inquiries from customers, scheduling meetings and taking minutes. Assist in...
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Customer Support Officer
Leaseplus Team
Docklands, VIC
Respond promptly and professionally to client inquiries via phone and email. Assist clients with lease applications, payments, and account enquiries. Resolve customer issues and complaints in a timely manner, escalating when neces...
5 days ago seen See more...
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Audiology Customer Support Officer - 12 month Fixed Term Contract
Specsavers
Melbourne, VIC
Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leaveand Paid Parental Leave. Health & Wellbeing programs. Fully funded social club provides a wide range of activit...
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Customer Support Specialist
Robert Walters
Melbourne, VIC
Join a purpose-built challenger bank that values integrity, trusted relationships and an enterprising spirit. Be part of one of the fastest-growing new banks in the world. 6-month contract, hybrid working and competitive hourly ra...
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Customer Support Specialist
Flo Energy Australia Pty Ltd
Melbourne, VIC
Have prior experience in the utilities industry in Australia. Strong conversational skills, a keen eye for detail and a talent for active listening, empathy, respect and humour. Excellent communication (written & verbal), high acc...
2 weeks ago seen See more...
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Customer Support Specialist
Dfp Recruitment
Melbourne, VIC
Manage the end-to-end Customer Support function, including answering inbound and outbound customer service calls with excellence. Take and disseminate messages effectively and efficiently, ensuring a superior service experience fo...
2 weeks ago seen See more...
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Installation Support Lead
Atlam Group
Melbourne, VIC
Permanent
We have an outstanding opportunity for a motivated individual to join a dynamic team supporting the Victorian solar industry.About the Role:As the Solar Industry Support Lead, you will play a pivotal role in managing, leading, and...
3 weeks ago seen
Reception, Administration and Customer Support Officer
Zyteq
Port Melbourne, VIC
Handling all incoming calls, transferring to the appropriate team member and responding to callers initial questions;. Booking phone appointments for clinical staff;. Greet visitors, couriers and client consultation appointments;....
4 days ago seen See more...
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Customer Service & Sales Support Officer
Pil Australia
Southbank, VIC
Prior experience in freight forwarding including Customer Service, sales, or operations is desirable. Prior experience in domestic/coastal logistics is desirable. Excellent communication skills both over the phone and email. Exhib...
4 days ago seen See more...
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Customer Support Specialist
Montu
Melbourne, VIC
Permanent
Engage with customers proactively and responsively, addressing inquiries promptly. Approach each customer interaction with a positive and friendly demeanor, reflecting our commitment to excellent customer service. Act as a central...
3 weeks ago seen
Research Support Lead
University Of Melbourne
Melbourne, VIC
Coordinate research activities and provide executive support for the MRFF Program. Facilitating innovative collaborative research in the Stroke Research Unit. Salary packaging, subsidised health and wellbeing services, fitness and...
4 weeks ago seen See more...
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Senior Customer Support Specialist
Vendorpanel Pty Ltd
Melbourne, VIC
Work with the Support Team Leader to manage daily and forecast weekly front and back-office activity. Provide technical support (omni channel) and use exceptional customer service skills to ensure users' enquiries are responded to...
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Customer Support Specialist
Vendorpanel
Melbourne, VIC
Are you looking for a role that offers progression within an award-winning SaaS business? Do you want to dive into a role where no two days are the same? Are you passionate about delivering exceptional Customer Support? User Suppo...
4 weeks ago seen See more...
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ICT Customer Support Officer
Atlam Group
Melbourne, VIC
Permanent
JK is partnering with a Telecommunications Company who are responsible for Telstra?s customer enquiries. With a commitment to ensuring customer satisfaction and case efficiency, they are looking at growing their Australian-based c...
a month ago seen See more...
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Customer Support Team Leader
I Motor
Melbourne, VIC
Permanent
A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. A place where you can move your career forwa...
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Home Specialist(Customer Support)
Stockland
Melbourne, VIC
The customer touch point through all steps of the home buyers building process. Permanent full time, Monday - Friday. Working across multiple Stockland Halcyon sites Melbourne wide. Coordinating and facilitating appointments w...
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Transport Support Lead
Jb Hi-Fi
Melbourne, VIC
We have a supportive, transparent and inclusive team. JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market. We support vulnerable members of our community by...
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Customer Support Team Leader
Carsales
Melbourne, VIC
A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world.. A place where you can move your career for...
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Customer Support Officer
Advanced Personnel Management
Melbourne, VIC
Answering phone and email enquiries and scheduling appointments,. Provide business support to achieve outcomes for our customers through maintaining and updating records of customer tracking data,. Ability to manage multiple tasks...
2 months ago seen See more...
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