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SERVICE DESK OFFICER

Receive, log, resolve, and escalate service requests and incidents. Analyse and resolve requests to maximise resolution at the first point of contact, escalating when necessary. Allocate calls promptly and accurately, managing que...

CompanyData#3
AddressRockhampton, QLD
CategoryIT
Date Posted a month ago See detail

Service Desk Officer

Data#3

Rockhampton, QLD

Receive, log, resolve, and escalate service requests and incidents. Analyse and resolve requests to maximise resolution at the first point of contact, escalating when necessary. Allocate calls promptly and accurately, managing que...

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Information Desk Attendants/Administration

Oran Park Podium

Oran Park, NSW

New and exciting opportunity. 2 x Permanent part-time positions. Greet and welcome visitors with a friendly and approachable demeanour. Provide accurate information about Oran Park Podium, including directions, event schedules, a...

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Front Desk Receptionist

Sydney Road Dental Care

Manly, NSW

Thrive on delivering the best customer service and be our first and last impressions of our practice. Manage day to day administrative tasks. Manage our appointment book for smooth flowing days. Work with our clinical team for bes...

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Receptionist / Front Desk

Sydney Trucks & Machinery Centre

Smeaton Grange, NSW

Experience in a similar role. Well presented, spoken, proactive. Attention to details and sense of urgency. Multitask and take instruction from multiple staff. Proficiency in MS Word, MS Excel and MS Outlook. Drivers licence and...

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IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

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IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

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Receptionist - Front Desk

Bunnings Warehouse

Rhodes, NSW

Managing all phone calls that are incoming and manage outbound transfer to the relevant departments. Customer complaints triaging and managing correct escalation process. Visitor Management (signing in process experience with Rapi...

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Guest Experience Coordinator - Front Desk Receptionist (Casual or F/T)

Fxnl Rehab

Strathfield, NSW

Flexible hours available. 1 year of relevant work experience required for this role. Working rights required for this role. Expected start date for role: 01 June 2024. Expected salary: $21 - $29 per hour....

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SCHN - Westmead Main Information Desk Receptionist

Sydney Children's Hospital Network

Westmead, NSW

Demonstrates high standard of verbal and written interpersonal and communication skills. Demonstrated customer service skills with an understanding and interest in providing a high standard of service and assisting others. Strong...

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Service Desk Analyst

Humm Group

Sydney, NSW

Work on assigned Service Tickets in line with associated SLAs. Self-enter a ticket for any work assigned to you via email, phone or verbally. Monitor & manage priority alerts and notifications and respond accordingly through serv...

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Front Desk Office Administrator

Eight Recruitment

Newcastle, NSW

Mastery of MS Office seriously, you could teach a class. Unmatched initiative youre always a step ahead. A proactive approach that keeps everything running smoothly. Collaboration: Work closely with our dynamic operations tea...

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Service Desk Team Lead

First Focus It

Adelaide, SA

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We kno...

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Help Desk Support – Casual

Carroll And O`dea

Sydney, NSW

Supporting a wide range of software and hardware products used by over 200 staff. Setting up audio/video equipment for video conferencing. Maintaining multifunction devices (printer/copier/scanner). Supporting users for software a...

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Triaging & Admin Service Desk

Australian National University

Canberra, ACT

556112 Canberra / ACT, ACT, Australia, 2601 Continuing Closing at: Jun 9 2024 at 23:55 AEST Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curri...

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Managed Service Desk Engineer

Asi Solutions

Belconnen, ACT

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

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Front Desk Officer - Health Information Services

Act Health

Canberra, ACT

Employment Type: Full Time, Temporary 6-Month Contract with possibility of extension and/or permanencyClassification: Administrative Service Officer 2/3 (PN 25132) Salary: $64,744 - $78,177 (Plus 11.5% Super)Location: Canberra Ho...

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Managed Service Desk Engineer

Asi Solutions

Belconnen, ACT

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

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Triaging & Admin Service Desk

Australian National University

Acton, ACT

Exciting and diverse role. Ongoing development. Central Canberra location. A statement addressing the selection criteria. A current curriculum vitae (CV)which includes the names and contact details of at least three referees (pre...

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Service Desk Technican

Hays Recruitment

Parramatta, NSW

Provide 1st and 2nd level technical support across IS/IT services.. Follow ITIL and Agile methodologies, including Problem, Change, Incident, and Request Management.. Ensure ACD phones are answered within agreed-upon targets.. Log...

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Recruitment Consultant | Temporary / White Collar Contract Construction Desk

Davies Ross Consulting Pty Ltd

Brookvale, NSW

Proven successful desk within White Collar Construction - be rewarded in the top 10% of NSW Recruiters. Division currently delivering temp billings in excess of $500,000 per annum - huge potential to grow into a $1 Million desk. T...

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Rooms Controller/Front Desk Supervisor (Full Time)

Marriott International

Melbourne, VIC

Benefit from a competitive salary, exclusive 35% off food and beverage at W Melbourne, and Marriott International's global room night discounts for you and your loved ones. Advance your career internally with Marriott Internationa...

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Help Desk / Support

Studyandwork

Melbourne, VIC

Our Host Company believes in investing in fresh talent and nurturing them for growth and career success. Were looking for a Social Media Coordinator Intern. Our host company offers meaningful work experience, strong supervision,...

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Service desk manager

Downer

Macquarie Park, NSW

Bachelor's degree in information technology, computer science, or a related field; relevant certifications (e.g., ITIL, HDI) are advantageous. Minimum 5 years experience in Service desk management or leadership roles, with a track...

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Team Leader - Service Desk

Country Fire Authority

Burwood, VIC

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

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Service Desk Coordinator (Telecommunications)

Com2 Communications

Milton, QLD

Provide timely, diligent, effective and efficient support to customers, and treat each Service Desk issue with high priority to ensure advice and customer service is in line with agreed procedures and timelines/SLAs. Create and ma...

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Carelink Service Desk Officer

Darebin City Council

Victoria

Permanent, Full Time. Salary circa $78,621.40 + super. Flexible work arrangements considered. Permanent, Full time. Salary circa $78,621.40 + super. Convenient Preston location. Flexible work arrangements considered. A degree or d...

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ICT Service Desk Analyst (707093)

Tasmania Government

Tasmania

Current motor vehicle drivers licence. Familiarity with Apple, Linux and tablet-based operating systems. Familiarity with Microsoft Applications. Familiarity with desktop hardware diagnosis and repair, including networking....

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IT Help Desk Consultant

Recruitment Alternative

Brisbane, QLD

Technical Support Role with no qualifications necessary. Full Training on Offer. Friendly, Vibrant, Passionate Team. Great salary package, including paid OT. A company that values and rewards their team well. No tertiary qualifica...

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Managed Service Desk Engineer

Asi Solutions

Mildura, VIC

Monitoring and Maintenance: Implement and maintain monitoring solutions, review alerts, and perform routine maintenance tasks. Issue Resolution: Act as the primary contact for resolving customer technical issues efficiently. Proac...

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IT Service Desk Officer

Multicultural Care

Burwood, NSW

A Full Time and permanent position. Not for profit salary packaging optionswhich increase your take home salary. Friendly, supportive, and Multicultural team. Exposure to leading Software Systems used in the Aged Care Industry....

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