Employment Hero jobs

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CUSTOMER CARE SPECIALIST

Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner. Assist and collaborate with the wider squad and support team to provide best practice system use and educa...

CompanyEmployment Hero
AddressPerth, WA
CategoryCustomer Service
Date Posted 3 hours ago See detail

Customer Care Specialist New

Employment Hero

Perth, WA

Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner. Assist and collaborate with the wider squad and support team to provide best practice system use and educa...

Head of Customer Operations

Employment Hero

Sydney, NSW

Performance Monitoring across the CX functions across all regions. Driving process enhancements and efficiencies. Management of CX systems and tools. Portfolio management and delivery of the CX program of work. Lead and mentor the...

Data Scientist

Employment Hero

Australia

$110,000-125,000 per year

Strong background in mathematics, statistics, and/or computer science. Advanced SQL and Python programming skills. Proficient in one or more of the following ML frameworks: scikit-learn, TensorFlow, Keras, PyTorch. Professional ex...

Data Scientist

Employment Hero

Australia

Permanent

Strong background in mathematics, statistics, and/or computer science. Advanced SQL and Python programming skills. Proficient in one or more of the following ML frameworks: scikit-learn, TensorFlow, Keras, PyTorch. Professional ex...

Senior Digital Designer

Employment Hero

Australia

$100,000-110,000 per year

Create visually compelling assets across various platforms. Work autonomously, taking ownership of projects. Contribute creatively to discussions and offer design perspective. Manage design projects, stakeholders, and problem solv...

Customer Success Manager - Remote

Employment Hero

Sydney, NSW

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

Payroll Implementation Consultant - Remote

Employment Hero

Melbourne, VIC

Lead the project management of new client onboarding and implementation following established processes including kick-off meetings, system configuration, training, parallel run, year to date import and go live, and payroll proces...

Customer Success Manager

Employment Hero

Sydney, NSW

$90,000-95,000 per year

Act as the primary point of contact for assigned clients, building strong relationships and understanding their business needs and goals. Collaborate with clients to develop and execute tailored success plans, ensuring they achiev...

SaaS Implementations Project Manager - Remote

Employment Hero

Melbourne, VIC

Remote-first and flexible working arrangements. A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? Weve got you covered!). We set you up for success with the latest and greatest hardw...

Partnerships Manager- AU - Remote

Employment Hero

Sydney, NSW

Cross-Selling and Referral Generation: Identify and leverage opportunities for cross-selling within the Employment Hero ecosystem, particularly in SaaS sales and partnerships, while nurturing warm referrals. Commercial Strategy:...

Graduate Product Owner

Employment Hero

Sydney, NSW

Triaging and solving all support issues escalated to the product teams. This includes the recreation of the issue, proposing solutions and validating with Product leaders of the product line youre working on. Designing product so...

Product Owner - Workplace Compliance

Employment Hero

Australia

Permanent

Responsible for the delivery of the product vision and its success. Translate the product vision and roadmap through to delivery, operation and continuous improvement. Monitor and adapt the product vision and roadmap as constraint...

SEO Specialist

Employment Hero

Sydney, NSW

Permanent

Own the growth of the SEO channel - work with the Website & Organic Growth Lead to execute the delivery of the SEO strategy including onsite, technical and offsite factors. Conduct regular audits of our websites in order to diagno...

Payroll and Implementation Consultant

Employment Hero

Australia

$80,000-105,000 per year

Lead the project management of new client onboarding and Implementation following established processes including kick-off meetings, system configuration, training, parallel run, year to date import and go live, and payroll proces...

Content Writing Team Lead

Employment Hero

Sydney, NSW

Permanent

Engage, motivate and retain a team of digital content specialists, working closely with other leaders in the Digital Engagement function to ensure we are high performing. Assess team capabilities and be responsible for the continu...

Legal Counsel - Privacy, Compliance & Commercial

Employment Hero

Sydney, NSW

$110,000-115,000 per year

Negotiating, drafting and reviewing a variety of commercial agreements. Working with all business functions to understand and assess legal and business risks. Help to improve and build out the processes and procedures for implemen...

Sales Development Representative - Outbound - AU - Remote

Employment Hero

Sydney, NSW

Initiate contact with potential customers through outbound cold calls and emails to source new sales opportunities. Conduct discovery calls to understand customer needs and requirements effectively. Route promising opportunities t...

Legal Counsel (Privacy & Commercial)

Employment Hero

Sydney, NSW

Negotiating, drafting and reviewing a variety of commercial agreements. Working with all business functions to understand and assess legal and business risks. Help to improve and build out the processes and procedures for implemen...

Product Analyst (Product Lead Growth)

Employment Hero

Sydney, NSW

Collaborating with stakeholders: Work closely with stakeholders across the organisation, partnering with Product Manager to understand their needs and provide data-driven insights and recommendations, and working with Engineers to...

Digital Customer Success Lead

Employment Hero

Sydney, NSW

$110,000-120,000 per year

Develop and execute digital engagement strategies that drive the success and satisfaction of mid-value and small to medium businesses (SMBs). Collaborate with cross-functional teams to map the Digital Customer journey, identify ke...

Digital Customer Success Lead

Employment Hero

Sydney, NSW

Permanent

Develop and execute digital engagement strategies that drive the success and satisfaction of mid-value and small to medium businesses (SMBs). Collaborate with cross-functional teams to map the Digital Customer journey, identify ke...

Technical Writing Team Lead

Employment Hero

Sydney, NSW

Permanent

Engage, motivate and retain a team of digital content specialists, working closely with other leaders in the Digital Engagement function to ensure we are high performing. Assess team capabilities and be responsible for the continu...

Product Owner

Employment Hero

Australia

Permanent

Responsible for the delivery of the product vision and its success. Translate the product vision and roadmap through to delivery, operation and continuous improvement. Monitor and adapt the product vision and roadmap as constraint...

Product Analyst (Product Lead Growth)

Employment Hero

Sydney, NSW

Permanent

Collaborating with stakeholders: Work closely with stakeholders across the organisation, partnering with Product Manager to understand their needs and provide data-driven insights and recommendations, and working with Engineers to...

Legal Counsel (Privacy & Commercial)

Employment Hero

Sydney, NSW

Permanent

Negotiating, drafting and reviewing a variety of commercial agreements. Working with all business functions to understand and assess legal and business risks. Help to improve and build out the processes and procedures for implemen...

Product Owner - Payroll Stability

Employment Hero

Australia

$90,000-110,000 per year

Responsible for the delivery of the product architecture vision and its success. Translate the product architecture vision and roadmap through to delivery, operation and continuous improvement. Monitor and adapt the product archit...

Payroll Onboarding Consultant

Employment Hero

Australia

Permanent

Work across CRMs, screen share/virtual meeting platforms, email and inbound/outbound calls as required to support proactive and reactive customer work. Undertake required admin to support project management of customer onboarding...

Customer Onboarding Coordinator (12 month FTC)

Employment Hero

Australia

Permanent

Identify and deliver opportunities for continuous improvement in workflow. Engage with SMEs and stakeholders across Onboarding and across the business to support customer administration and workflow. Provide administrative support...

Information Security Specialist

Employment Hero

Australia

$120,000-140,000 per year

Operating the Information Security management system across Employment Hero. Developing and executing a holistic Information Security strategy that aligns with the company's objectives and effectively mitigates cyber threats. Writ...

Partnerships Manager, Superannuation

Employment Hero

Australia

$140,000-150,000 per year

Cross-Selling and Referral Generation: Identify and leverage opportunities for cross-selling within the Employment Hero ecosystem, particularly in SaaS sales and partnerships, while nurturing warm referrals. Commercial Strategy: I...