Our mission and where you fit inAt Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!What might your days look like Life at Employment HeroWe're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.Our team is growing and we are seeking a dedicated Payroll Implementation professional based in Australia who is eager to advance their career in Payroll and Implementation. You'll serve as the key player in ensuring seamless payroll configuration for a diverse portfolio of clients spanning various industries and complexities. Collaborating closely with our internal team of passionate payroll professionals and leveraging the support of cutting-edge payroll technology, you'll be at the forefront of simplifying and optimising payroll processes.Your focus will be on delivering strategic payroll solutions tailored exclusively to Australian businesses. Harnessing your expertise in payroll legislation and best practices, you'll drive efficiency and accuracy in payroll processing, ensuring compliance and peace of mind for our clients.As a Payroll & Implementation Consultant, you’ll be responsible for managing these duties:
- Lead the project management of new client onboarding and Implementation following established processes including kick-off meetings, system configuration, training, parallel run, year to date import and go live, and payroll processing.
- Provide excellent and proactive customer service in all dealings with your managed payroll implementation clients.
- Provide advice and act as a subject matter expert on Australian payroll legislation.
- As directed by the Payroll and Implementation Manager, you will perform end-to-end processing of weekly, fortnightly and monthly client pay runs in accordance with instructions, agreed expectations and best practice.
- Perform full function payroll tasks including on-boarding, auditing, reconciliations, & terminations.
- Prepare clear and detailed payroll handover notes/processes for the payroll partner to follow once project is completed.
- Account management - liaising with clients on the phone, via email & virtually.
- 2+ years payroll implementations and/or payroll management (high volume would be ideal).
- Sound knowledge of current legislative payroll requirements in Australia.
- Exposure to other payroll softwares and accounting platforms, to therefore have an understanding of different system configurations.
- Ability to manage multiple clients to meet critical deadlines.
- Strong time management and schedule management.
- High level of written and verbal communication.
- Maintain and promote positive business relationships with both internal and external stakeholders to produce quality interactions and results.
- Customer service experience highly regarded.
- A high level of attention to detail and comfortable working in a fast paced, autonomous and process driven environment.
- Problem solving and self-motivated.
- Previous experience using Excel.
- Remote-first and flexible working arrangements
- A generous budget to spend on setting up your home office (if you need a desk, chair, or screen? We've got you covered!)
- We set you up for success with the latest and greatest hardware, tools and tech
- Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
- Reward and recognition programs - because great work should be recognised and rewarded
- Including Lightning Award for delivering quality work at speed and Values Champion Awards
- Swag app cashback offers and discounts on hundreds of your favourite brands and products
- Self, health, wealth and happiness programs
- Social events and team celebrations
- Employee Share Option Program: be an owner of Employment Hero
- Annual Global Gathering to get to know your global colleagues - so far we've been to Thailand, Vietnam and are excited to meet in Bali in September 2024
- If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities.
- Know someone who would be a great fit? Feel free to share the role with your network!