Full-time Head Of Customer jobs in Docklands, VIC

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HEAD OF CUSTOMER CARE

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

CompanyBrand Collective
AddressMelbourne, VIC
CategoryAdministrative
Job typeFull time
Date Posted 2 months ago See detail

Head of Customer Care

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Head of Customer Care

Brand Collective

Richmond, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Deputy Head of Boarding - Operations New

Methodist Ladies' College Melbourne

Melbourne, VIC

Act as Head of Boarding when required, ensuring smooth operations. Manage boarding staff roster and schedules for all activities. Develop and implement student wellbeing program. Coordinate weekend activities and excursions in lin...

Customer Advisor | Wangaratta | VIC New

Bendigo & Adelaide Bank

Melbourne, VIC

Extensive experience in a customer service or sales environment. Demonstrated competence in achieving consistent sales results. An ability to confidently talk to customers face-to-faceandover the phone. An eagerness to understand...

Customs Broker New

Path4 Group

Melbourne, VIC

Valid Australian Customs Broker license and experience. Experience with refunds & drawbacks. Outstanding attention to detail. Excellent Customer Service Skills. Strong oral and written communication. Cargowise experience would be...

Customer Service & Admin Team Lead New

True Rewards

Kensington, VIC

Customer service leadership and strategic direction. Establishing core process documents to ensure accurate and consistent assistance to customers. Establishing training process and standards to ensure all team members have the ap...

Customer Service Representative / Office Administrator New

Team Executive Consultants

East Melbourne, VIC

Salary up to $65k (based on experience). Full time position. Great team culture. Close to public transportation. Efficient Communication: Provide detailed information courteously. Client and Supplier Liaison: Ensure prompt attent...

Head of Human Resources New

Dws

Melbourne, VIC

Substantial professional experience across a large national or multi-national business in a hands-on Head of Human Resources or equivalent level role (Chief People Officer, Head of People & Culture, Chief Human Resources Office, H...

Customer Service Representative (Phone-Based) New

Nab

Melbourne, VIC

Superb opportunity to kickstart a career in Banking with one of Australia's Big 4!. Recognised as a top #3 employer on the 2022, 2023 & 2024 LinkedIn Top Companies list. Make a real difference for our customers & your community. W...

Customer Success Manager

Blueapache

Melbourne, VIC

$85,000-90,000 per year

Serve as the lead point of contact for all commercial matters related to your assigned client base. Ensure all whitespace, re-signs, risks, and outputs of the technology roadmaps are captured and maintained as Opportunities within...

Head of Digital Channels and Customer Experience

Mlc Life Insurance

Melbourne, VIC

About you A highly experienced business leader with 10+ years of leadership experience in the digital transformation space, you possess a proven track record of delivering impactful customer-focused and tangible financial outcomes...

Customer Service Specialist New

Energy Locals

Cremorne, VIC

Identify and assist our customers needs via inbound calls into our customer care team.. Provide clear and timely responses to meet our service level agreements. Build strong customer rapport and relationships. At times, manage d...

Customer Support Team Leader

I Motor

Melbourne, VIC

Permanent

A place where you can move your career forward, where youll be continuously backed to make new ideas happen, and the chance to do work that makes real, significant impact in the world. A place where you can move your career forwa...

Online Customer Service Support - women's fashion

Permanser Consulting

Melbourne, VIC

Permanent

respond to customer enquiries - phone, email, social media, live chat. process orders, exchanges, returns and refunds. provide product information to customers. resolve customer issues. manage customer feedback. maintain customer...

Customer Remediation Representative - Banking

Randstad

Docklands, VIC

Fantastic learning and development opportunities. Get your foot in the door at one of Australia's leading Banks! Opportunity to extend or be made permanent within the organisation. Assist customers via inbound calls in providing u...

Customer Support Team Lead

Xplor

Melbourne, VIC

$80,000-86,000 per year

Manage a small offshore & regional team of Customer Support advisors in the delivery of software customer service. Collaborate with engineering peers to provide customer resolutions within agreed SLAs, advocating customer needs to...

Customer Service Manager

Fetch Recruitment

Melbourne, VIC

$80,000-85,000 per year

Sleek, modern homes that you can be proud to represent. Directors and ops team who are loyal, caring, and inspiring. Incentives and bonuses galore - get ready to be rewarded for your hard work! A fun-loving, tight-knit culture wit...

Customer Service Representative - Turkish Speaking

Easygo

Melbourne, VIC

Permanent

Respond to customer inquiries and requests in a timely and professional manner via chat. Resolve customer issues and complaints, offering solutions and following up to ensure satisfaction. Respond to customer inquiries in both Eng...

Customer Service Specialist - Outbound

Suncorp

Melbourne, VIC

Permanent

Work from our Brisbane or Melbourne office & from the comfort of your own home! Deliver seamless customer experiences through providing education and efficient outcomes. Demonstrate the ability to listen, build trust and exceed cu...

E-Commerce Customer Service Agent

Specsavers

Port Melbourne, VIC

Permanent

What we can offer youQuarterly Bonus SchemeTwo free pairs of glassesOn site free parkingBirthday leave, Volunteer leave, Paid Parental leaveHealth & Wellbeing programsFully funded Social Club - provides a wide range of activities...

Head of Studio & Production

Anz

Melbourne, VIC

Permanent

Creative oversight of all assets produced by the studio including internal pitches and proposals, ensuring strategic and visual brand alignment deliver quality outcomes. Overseeing art direction from conception to completion, ensu...

Head of Studio & Production

Anz

Melbourne, VIC

Qualifications in Marketing, Business Administration, or a related discipline. Proven leadership and coaching capability. Experience in leading teams (direct / indirect). Significant track record in delivering well considered stra...

Global Head of Talent Acquisition

Tandem Partners

Melbourne, VIC

Contract

Enviable opportunity to lead Talent Acquisiton for an Australian success story. Regarded as a Best Place to Work employer. Salary package to reflect seniority of role +incentive and benefits. AFR Boss Best Places to Work Top 10 Ma...

Customer Service & Finance Officer

Smaart Recruitment

Docklands, VIC

Shortlisting & interviewing now!. $77,000 inclusive of Super. 12-Month contract with a strong chance of permanency. Monday Friday 9:AM- 5:00PM. Flexibility to manage your own desk!. No weekends!. Melbourne CBD location. Health i...

Head of Service

Michael Page

Melbourne, VIC

$150,000-200,000 per year

Provide strategic leadership and guidance to the Service Team to ensure their ongoing performance meets the objectives of the organization. Process an ability to lead nurture and develop a team of true professionals, while also ma...

Customer Service Champion - Casual

Probe

Melbourne, VIC

Contract

With clients spanning across the Pacific, Asia and North America, were no stranger to thinking big and working with innovative minds to achieve great success. At Probe, expect to think differently, challenge the norm and find you...

Customer Service officer Pre-admission

St Vincent's Health Australia

Melbourne, VIC

Permanent

Join the St Vincents Health Australia Group, and work for a truly values based organisation, who operate across VIC, NSW and QLD. Salary packaging available (pay less tax and increase your take home pay!). Gain access to discount...

Head of Talent Acquisition

Blueapache

Melbourne, VIC

$150,000-170,000 per year

Leading and managing a team of Talent Acquisition professionals. Designing and implementing innovative recruitment strategies. Building and maintaining relationships with external recruitment partners and agencies. Developing and...

Head of Planning (12-Month Contract)

The Australian Ballet

Melbourne, VIC

Contract

Under the direction of the Director of Artistic Planning and Producing undertake all business negotiations with theatres and orchestras for all TAB mainstage activities, including (but not limited to), Sydney Opera House, Regent T...

Customer Remediation Representative - Banking

Randstad

Melbourne, VIC

Contract

Fantastic learning and development opportunities. Get your foot in the door at one of Australia's leading Banks! Opportunity to extend or be made permanent within the organisation. Assist customers via inbound calls in providing u...