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Full-time Service Desk Analyst jobs in Footscray, VIC

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IT SERVICE DESK ANALYST

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

CompanySlater & Gordon Lawyers
AddressMelbourne, VIC
CategoryIT
Date Posted a week ago See detail

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

a week ago seen See more...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

a week ago seen See more...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

a week ago seen See more...

Service Desk Analyst

Atlamgroup

Melbourne, VIC

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. Reporting to the Service Desk Team Leader in your are...

a month ago seen See more...

Service Desk Analyst

Gallagher

Melbourne, VIC

Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs . Monitoring and tracking all service reque...

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Service Desk Analyst

Emmbr

Fitzroy, VIC

Be part of a healthcare organisation making a genuine difference.. Manager who encourages and facilitates progression within IT team.. Not-for-profit salary packaging options up to $15,990.. Excellent communication, with experienc...

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Service Desk Analyst

St Vincent's Health Australia

Melbourne, VIC

Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...

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Service Desk Analyst

Brandbank Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

a month ago seen See more...

Service Desk Analyst

Gallagher Bassett

Melbourne, VIC

Competitive salary and benefits

Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs. Monitoring and tracking all service reque...

a month ago seen See more...

Service Desk Analyst

Allkinds

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

2 months ago seen See more...

Service Desk Analyst

Unison Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

2 months ago seen See more...

Service Desk Analyst

Commonry

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

2 months ago seen See more...

Service Desk Analyst

Good People Hr

Melbourne, VIC

Provide day to day workstation and network troubleshooting and support, and working within the ICT Service Desk and be involved in day to day ICT operations. Working at our level 1 ICT Service Desk. Primarily at one of our two mai...

2 months ago seen See more...

IT Service Desk Analyst

Peninsula Health Vic

Melbourne, VIC

To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...

2 months ago seen See more...

Service Desk Analyst

Wesfarmers Health

Melbourne, VIC

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

2 months ago seen See more...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70k - $75k p.a.

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

2 months ago seen See more...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

2 months ago seen See more...

Service Desk Support Analyst

Vmch

East Melbourne, VIC

Permanent, full-time role within our growing Service Desk team!. Enjoy a fantastic team culture plus development opportunities and career progression. Competitive salary, awesome NFP salary packaging benefits and hybrid work arran...

2 months ago seen See more...

Senior Analyst - Transaction Services

Bdo

Melbourne, VIC

$80,000 per year

Due diligence (buy-side and sell-side). Investigating accountants reports. Integration and separation assistance. Valuations of business, shares, options and assets (including intangible assets). Mergers and acquisitions lead adv...

4 days ago seen See more...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

2 weeks ago seen See more...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

3 weeks ago seen See more...

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

3 weeks ago seen See more...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

3 weeks ago seen See more...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

3 weeks ago seen See more...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

6 days ago seen See more...

Level 1 - Service Desk Technician

Total Computer Technology

Port Melbourne, VIC

Position in a well established Managed Service Provider. Fun, fast paced team environment. On the job training provided. Vast potential for career growth. Port Melbournelocation. General interest in IT. Knowledge and understandin...

a month ago seen See more...

Service Delivery Analyst

Centorrino Technologies

Melbourne, VIC

$85,000-110,000 per year

Supporting the Service Delivery managers and service management (ITIL) teams in day-to-day tasks. Building and maintaining relationships with our customers, predominantly remotely through various engagements. Collaborating with yo...

3 weeks ago seen See more...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

4 weeks ago seen See more...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

4 weeks ago seen See more...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

4 weeks ago seen See more...

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