Full-time Service Desk Specialist jobs in Docklands, VIC
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SERVICE DESK SPECIALIST
Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...
| Company | Kangan Institute |
|---|---|
| Address | Essendon, VIC |
| Category | Customer Service |
| Date Posted | 2 months ago See detail |
Service Desk Specialist
Kangan Institute
Essendon, VIC
Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...
2 months ago seen See more...
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Service Desk Specialist
Bendigo Kangan Institute
Essendon, VIC
Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...
2 months ago seen See more...
National Service Specialist - X-Ray and Angiography
Canon Medical Systems
Melbourne, VIC
Global leading medical imaging company. Part of the Canon Group Work with Innovative technology. Full Time Permanent. Install and service of medical imaging equipment. Complete relevant training and obtain required licenses.....
2 weeks ago seen See more...
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Senior Service Desk Technician
Kinetic It
Melbourne, VIC
Delivery of a high-level of customer service, involved across face to face and remote support. Ability to prioritise requests, with strong documentation skills into ticket resolution. Sharing lessons learned and process improvemen...
3 weeks ago seen See more...
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Graduate Service Desk Analyst
Acor Consultants
Melbourne, VIC
Computer equipment relocation and asset tracking. Setup of computers, laptops, notebooks, etc. Provide support for printers and other peripheral equipment. Liaise with staff and vendors as required. Knowledge of Microsoft Office a...
3 weeks ago seen See more...
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Service Line Specialist - Data
Cognizant
Melbourne, VIC
Permanent
You will also develop and maintain strong relationships with key stakeholders to ensure alignment with business objectives. In this role, you'll need to be a strategic thinker who can translate business needs into actionable solut...
2 weeks ago seen See more...
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Service Desk Analyst
Service Stream Group
Melbourne, VIC
Provide effective first level IT support over the phone, on-site & via the CRM suite supporting desktops, applications, connectivity issues and peripheral hardware issues.. Assist with user administration, installation and basic t...
3 weeks ago seen See more...
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IT Service Desk Analyst
Joval Wines
Abbotsford, VIC
Work with great people, great brands and a growing company. Competitive salary and conditions. Learning & development opportunities to support your growth, including regular informal wine education opportunities. Annual bonus oppo...
2 weeks ago seen See more...
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Service Desk Officer
Moonee Valley City Council
Moonee Ponds, VIC
Temporary full-time opportunity (6 months). Salary commencing at $79,983 per annum pro rata, plus 11.5% superannuation (commensurate with experience). Exciting opportunity to provide high level customer service and work in a hardw...
2 weeks ago seen See more...
Services Architecture Senior Specialist
Sap
Southbank, VIC
At least 10 years of work experience in a customer experience role (e.g., Program Manager, Architect). Proven experience delivering enterprise Business transformation through Application delivery. Experience in end-to-end architec...
3 weeks ago seen See more...
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Services Architecture Senior Specialist
Sap
Melbourne, VIC
Permanent
At least 10 years of work experience in a customer experience role (e.g., Program Manager, Architect). Proven experience delivering enterprise Business transformation through Application delivery. Experience in end-to-end architec...
3 weeks ago seen See more...
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Senior IT Service Desk Technician
City Of Greater Bendigo
Melbourne, VIC
Full time, Ongoing. Band 6, Starting salary $88,418 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...
4 weeks ago seen See more...
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IT Service Desk Technician
City Of Greater Bendigo
Melbourne, VIC
Full time, Ongoing. Band 5, Starting salary $72,831 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...
4 weeks ago seen See more...
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Expression of Interest: IT Service Desk Agent - Level 1
Advanced Personnel Management
Melbourne, VIC
Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...
4 weeks ago seen See more...
Service Desk Engineer (Level 1)
Ct Group Solutions
Melbourne, VIC
Delivering exceptional customer service support to a variety of environments. Providing support for a mix of servers, workstations, applications, and Microsoft 365 environments. Liaise with a range of users, suppliers, software, a...
4 weeks ago seen See more...
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IT Service Desk Analyst
Peter Maccallum Cancer Centre
Melbourne, VIC
Providing initial technical support relating to IMCT services covering PC, IT solutions and any other infrastructure;. Accurate diagnose, record and prioritise incidents to ensure the appropriate service levels are meet;. 2 years...
4 weeks ago seen See more...
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APS6 Team Leader Service Desk
Administrative Appeals Tribunal
Melbourne, VIC
Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks You must have or be able to obtain and maintain a Baseline security clearance ITIL Framework Certification. Vo...
4 weeks ago seen See more...
IT Service Desk Analyst
Slater & Gordon Lawyers
Melbourne, VIC
Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...
a month ago seen See more...
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IT SERVICE DESK ANALYST
Catalyst Education
Melbourne, VIC
Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...
a month ago seen See more...
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IT Service Desk Analyst
Charter Hall
Melbourne, VIC
IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...
a month ago seen See more...
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Service Desk Team Leader
Peter Maccallum Cancer Centre
Melbourne, VIC
Permanent
Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...
2 months ago seen See more...
Customer Service Specialist - Outbound
Suncorp
Melbourne, VIC
Permanent
Work from our Brisbane or Melbourne office & from the comfort of your own home! Deliver seamless customer experiences through providing education and efficient outcomes. Demonstrate the ability to listen, build trust and exceed cu...
2 months ago seen See more...
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Service Desk Team Lead
First Focus
Melbourne, VIC
$85,000-100,000 per year
We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...
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Service Desk Technician
Rsm
Melbourne, VIC
Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...
2 months ago seen See more...
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Inflight Services Specialist
Qantas Airways
Melbourne, VIC
Elevate our customer & crew experience onboard. Drive projects and continuous improvement of our inflight offering. Permanent, full-time opportunity, based in Melbourne. Support inflight projects and the day-to-day inflight operat...
2 months ago seen See more...
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Service Desk Officer
Moonee Valley City Council
Essendon, VIC
Temporary full-time opportunity (6 months). Salary commencing at $79,983 per annum pro rata, plus 11.5% superannuation (commensurate with experience). Exciting opportunity to provide high level customer service and work in a hardw...
2 weeks ago seen See more...
Service Excellence Specialist
Sharp & Carter
Melbourne, VIC
$104,630-117,345 per year
Work with the business to establish an effective service review and planning program which recommends changes to senior stakeholders. These reviews will assess the true cost of service delivery, community demand, customer experien...
4 weeks ago seen See more...
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Customer Service - Onboarding Specialist
Red Energy
Melbourne, VIC
Exciting times are ahead as we are growing our Customer Support Team!Our team is both customer facing and back of house processing, you will be navigating your way through inbound/outbound phone calls. These calls can include sale...
2 months ago seen See more...
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Customer Service Specialist
Energy Locals
Cremorne, VIC
Identify and assist our customers needs via inbound calls into our customer care team.. Provide clear and timely responses to meet our service level agreements. Build strong customer rapport and relationships. At times, manage d...
2 months ago seen See more...
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Client Services Scheduling Specialist - Immediate Start
Nurse Next Door
Hawthorn, VIC
A strong ability to focus on details. Strong problem-solving skills to fill client schedules both long-term and short term. Strong computing skills to ensure all essential information is gathered, documented, and properly communic...
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