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Full-time Service Desk Specialist jobs in Essendon, VIC

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SERVICE DESK SPECIALIST

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

CompanyKangan Institute
AddressEssendon, VIC
CategoryCustomer Service
Date Posted a month ago See detail

Service Desk Specialist

Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

a month ago seen See more...

Service Desk Specialist

Bendigo Kangan Institute

Essendon, VIC

Bachelor's degree in a relevant field or lesser degree with extensive experience. Working knowledge of ICT ticketing systems. Understanding of SLAs. Accountable for one's work from start to finish. Flexible but methodical and thor...

a month ago seen See more...

ICT Service Desk Specialist

Eastern Health Vic

Melbourne, VIC

Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...

a month ago seen See more...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

2 months ago seen See more...

Service Desk Analyst New

Service Stream Group

Melbourne, VIC

Provide effective first level IT support over the phone, on-site & via the CRM suite supporting desktops, applications, connectivity issues and peripheral hardware issues.. Assist with user administration, installation and basic t...

9 hours ago seen See more...

Services Architecture Senior Specialist

Sap

Melbourne, VIC

Permanent

At least 10 years of work experience in a customer experience role (e.g., Program Manager, Architect). Proven experience delivering enterprise Business transformation through Application delivery. Experience in end-to-end architec...

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eCommerce Sales Specialist (eBay) - IT Service Centre Technician

Centorrino Technologies

Coburg, VIC

$55,000-65,000 per year

Ownership of Device as a Service Program (DaaS). Refurbishing second-hand devices for sale. Managing our Ethical E-Waste/Decom procedure. Supporting our Fleet Manager in vehicle maintenance. Proactively engage with third party buy...

a week ago seen See more...

Services Architecture Senior Specialist New

Sap

Southbank, VIC

At least 10 years of work experience in a customer experience role (e.g., Program Manager, Architect). Proven experience delivering enterprise Business transformation through Application delivery. Experience in end-to-end architec...

12 hours ago seen See more...

Senior IT Service Desk Technician

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 6, Starting salary $88,418 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

5 days ago seen See more...

IT Service Desk Technician

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 5, Starting salary $72,831 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

5 days ago seen See more...

Expression of Interest: IT Service Desk Agent - Level 1

Advanced Personnel Management

Melbourne, VIC

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

5 days ago seen See more...

Service Desk Engineer (Level 1)

Ct Group Solutions

Melbourne, VIC

Delivering exceptional customer service support to a variety of environments. Providing support for a mix of servers, workstations, applications, and Microsoft 365 environments. Liaise with a range of users, suppliers, software, a...

a week ago seen See more...

IT Service Desk Analyst

Peter Maccallum Cancer Centre

Melbourne, VIC

Providing initial technical support relating to IMCT services covering PC, IT solutions and any other infrastructure;. Accurate diagnose, record and prioritise incidents to ensure the appropriate service levels are meet;. 2 years...

a week ago seen See more...

Parts Interpreter / Customer Service Specialist

Cfi Australia

Sunshine, VIC

Able to identify spare parts on Diesel Automotive such as Commercial Vehicles, Heavy Duty Vehicles , Off road Vehicles, Marine Engines etc. Attend to telephone and counter sales enquiries in a timely and professional manner. Check...

a week ago seen See more...

APS6 Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks You must have or be able to obtain and maintain a Baseline security clearance ITIL Framework Certification. Vo...

a week ago seen See more...

Service Excellence Specialist

Sharp & Carter

Melbourne, VIC

$104,630-117,345 per year

Work with the business to establish an effective service review and planning program which recommends changes to senior stakeholders. These reviews will assess the true cost of service delivery, community demand, customer experien...

a week ago seen See more...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

3 weeks ago seen See more...

Employment Mentor - Specialist Services

Workskil

Coburg, VIC

Ability to use the Microsoft Office suite (Word, Excel and PowerPoint) and ability to type (minimum 30 words per minute);. Strong interpersonal, written and verbal communication skills. Ability to work effectively with a culturall...

2 months ago seen See more...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...

3 weeks ago seen See more...

IT SERVICE DESK ANALYST

Catalyst Education

Melbourne, VIC

Broaden your skills and grow your career through professional development opportunities. Full access to studying all our courses for free. Access toover 3,000 outlets/opportunitiesfor you to make the most of your Shopping Dollar...

3 weeks ago seen See more...

IT Service Desk Analyst

Charter Hall

Melbourne, VIC

IT Learning & Development: Empower employees to be their very best selves by showing them how to get the most out of their tools and drive genuine insights that enable improved ways of working. Monitoring & Event Management: Ident...

3 weeks ago seen See more...

Service Desk Team Leader

Peter Maccallum Cancer Centre

Melbourne, VIC

Permanent

Leading and guiding the Service Desk Team responsible for management of IMCT incidents and service requests to agreed SLA;. Ensuring team engagement with end users for incidents and service requests are addressed efficiently and e...

4 weeks ago seen See more...

Customer Service Specialist - Outbound

Suncorp

Melbourne, VIC

Permanent

Work from our Brisbane or Melbourne office & from the comfort of your own home! Deliver seamless customer experiences through providing education and efficient outcomes. Demonstrate the ability to listen, build trust and exceed cu...

4 weeks ago seen See more...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

a month ago seen See more...

Service Desk Technician

Rsm

Melbourne, VIC

Provide first and second level support the business with. IT systems and software. Answers, evaluates and prioritises incoming requests and assists users with hardware, software, networking and other technology related problems. R...

a month ago seen See more...

Inflight Services Specialist

Qantas Airways

Melbourne, VIC

Elevate our customer & crew experience onboard. Drive projects and continuous improvement of our inflight offering. Permanent, full-time opportunity, based in Melbourne. Support inflight projects and the day-to-day inflight operat...

a month ago seen See more...

IT Service Desk Support Technician

Melbourne Grammar School

Melbourne, VIC

Possess excellent IT knowledge and skills. Have a strong background in customer focused environment. Be able to adapt to the changing technologies of the School, coupled with excellent troubleshooting skills. Have sound knowledge...

a month ago seen See more...

IT Service Desk Manager

Novum Global

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

a month ago seen See more...

Customer Service Specialist

Concentrix

Melbourne, VIC

Hourly rate of $25.31 - $26.18 + Super + Incentives. Operational Hours: National Service Delivery 7:00am 7:00pm (Monday Friday). Various Part Time roles available from a minimum 24 hour contract Part Time roles must be avail...

a month ago seen See more...

Customer Service Specialist

Maid To Clean

Melbourne, VIC

Permanent full-time role. Hybrid working arrangement - Work 2 days in our Thornbury office and 3 days at home (after 6-8 week training period). Fast paced, dynamic working environment. Promptly acknowledge and action incoming requ...

a month ago seen See more...

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