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IT SERVICE DESK MANAGER

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

CompanyI2 Management Pty Ltd
AddressMelbourne, VIC
CategoryIT
Job typeFull time
Date Posted 2 months ago See detail

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Corporate Services Support Officer

Western Parkland City Authority

Sydney, NSW

Once-in-a generation opportunity to join WPCA and be a part of shaping the vision of this new city. Permanent full- time, Penrith NSW and/or Bradfield City Centre location Salary relative to experience, and ranges from $79,032 to...

Service Support Officer - Disability & Health

Chandler Macleod Group

Bundaberg East, QLD

$44 - $44 an hour

Gathering information from participants and planning partners over the phone or in person, to enable high-quality planning and evidence-based decision-making. Using a range of policies, practice guidance and legislation to make fu...

IT Service Support Officer

Nsw Trustee And Guardian

Sydney, NSW

$93,295 - $102,941 a year

Ongoing full-time vacancy. 35 hours per week. Location: Sydney CBD. Flexible and hybrid working options available. Clerk Grade: 5/6. Base salary $93,295 to $102,941 plus super and annual leave loading. Work with a dynamic and flex...

Service Desk Analyst

Gallagher Bassett

Brisbane, QLD

Monitoring and tracking all service requests that are logged using the ticket management system. Troubleshooting hardware including, but not limited to laptops, desktops, mobile devices, printers. Proactive maintenance of outstand...

Service Desk Specialist (Level I)

Braemac

Alexandria, NSW

Ensure excellent customer service by effectively assisting all system users with system problems, questions and requests as well as being ready to assist users at the start of the scheduled shift. Resolve system user problems and...

Service Desk Analyst

Emeco International

Perth, WA

Be the hero for our Service Desk team, tackling tech queries like a pro. Make end-users' dreams come true by delivering lightning-fast solutions. Take charge as the tech maestro for site offices - you're the star! Spice up the int...

Service Desk Technician

Atlamgroup

Brisbane, QLD

Service Desk Technician Corporate Services | Information Technology | Brisbane Permanent full time role Learning and career development programs for all roles and levels Flexible leave options and up to 26 weeks paid parental leav...

Service Desk Officer

City Of Moreton Bay

Moreton Bay, QLD

Permanent Full Time. $83,879pa + super (up to 12%) + leave loadingQld Local Government Industry Award (Stream A) - Level 4 of EBA5. 9 day fortnight. 72.5 hour fortnight. Hybrid, flexible working environment, including some work fr...

Service Desk Analyst

Lexveritas Pty Ltd

Brisbane, QLD

Monthly Culture Calendar We love having fun and have team building events each week - from run club to State of Origin, birthday celebrations and cultural events.. Fruit, Snacks & Coffee - In line with our Be Healthy value, we...

Service Desk Analyst

Atlamgroup

Melbourne, VIC

We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. Reporting to the Service Desk Team Leader in your are...

Service Desk

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Service Desk Coordinator - On site

Telstra Health

Melbourne, VIC

Primary support for On/Off Site, Phone, Portal and Email support to customers for Level 1 and 2 end-user system support issues, queries and faults. Secondary support for all On/Off Site, Phone, Portal and Email support to customer...

Service Desk Level 2

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...

Service Desk Officer

Crime And Corruption Commission Qld

Fortitude Valley, QLD

Abilities in writing knowledge base articles, user support guides, work instructions, and technical documents. ICT Service Desk experience via phone, email, face-to-face and remote access, logging and managing tickets in a Service...

Service Desk Officer

Hays Recruitment

Brisbane, QLD

$39 - $39 an hour

No day will look the same, but some of your key duties and responsibilities will include: Being the first point of contact for all customer support calls and queries Respond to tickets and incidents according to ITIL processes, es...

Service Desk Analyst

Idea 11

Brisbane, QLD

A values and culture-driven company. A flexible working arrangement with the ability to work from home. Co-funded BYOD options so you can choose your own tech. Paid overtime and paid parental leave on top of Government payments. C...

Service Desk Analyst

Southern Cross Care Qld

Brisbane, QLD

Competitive salary package + benefit of NFP salary sacrifice options. Opportunity to join a supportive organisationand talented ICT team. Great staff culture. Financial support programs. Ongoing individualised training and mento...

Help Desk Support

Your It Desk Pty Ltd

Lindfield, NSW

$60,000 - $70,000 a year

respond to Service Deskrequests in a courteous & confident manner. record all actions taken, including time details & complete assigned tasks within SLA deadlines. escalate issues or liaise with otherstaff to meetSLAs. manage t...

Service Desk Analyst

Pinnacle It

Brisbane, QLD

Answer inbound phone calls as the first point of contact for our customers. Effectively log and manage tickets with a focus on prioritisation, SLA compliance, clear communication and a resolution mindset. Provide level one trouble...

IT Service Desk Manager & Delivery Lead (On-site)

Police Bank

Surry Hills, NSW

Extensive experience in managing a busy service/help desk as well as previous leadership experience is a must. Experience managing IT vendors and problem management. Excellent communication, problem-solving, and analytical skills....

Service Desk Manager

Bakers Delight Head Office

Camberwell, VIC

Leading and mentoring a team, to develop their skills and broaden their range of knowledge. Ensure technical Service Desk guidelines and procedures are up to date and followed. Providing seamless technical support to all customers...

IT Service Desk Team Lead

Six Degrees Executive

Brisbane, QLD

$105,977 - $113,167 a year

Lead and manage the IT Service Desk team to ensure timely, effective, and client-focused services. Support your team through change, fostering a high-performing culture with a strong client focus. Monitor and manage the Service De...

Service Desk Analyst

The University Of Queensland

Queensland

$77,000 - $87,000 a year

Information Technology Services - Customer Support Services. Broaden your career within one of QLD's largest employers. Achieve a work-life balance with this part-time, fixed-term opportunity. Access discounts across health and fi...

Service Support Officer ? Disability & Health

Atlamgroup

Bundaberg, QLD

Applications close 15.00 PM AEST, 23rd April 2024 Mandatory: Australian Citizenship required to work within Federal Government. About the company: This leading Federal government agency supports Australian?s in achieving their goa...

Service Support Officer ? Disability & Health

Atlamgroup

Melbourne, VIC

Applications close 15.00 PM AEST, 23rd April 2024 Mandatory: Australian Citizenship required to work within Federal Government. About the company: This leading Federal government agency supports Australian?s in achieving their goa...

IT Service Desk Analyst Read more

Atlamgroup

Sydney, NSW

We are currently delivering some of Australias most exciting projects across the transport, building construction, defence, airports, mining, civil and social infrastructure sectors. Laing ORourke is committed to becoming the re...

ICT: Client Services - Support Officer

Catholic Education Tasmania

Tasmania

Resolving ICT service requests and incidents on first contact. Prioritising and escalating ICT service requests as required within agreed timeframes. Contributing to the development, implementation, maintenance and review of syste...

IT Service Desk Officer

Healthscope

Melbourne, VIC

Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our tea...

IT Service Desk Officer

Healthscope

Victoria

Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to...