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IT SERVICE MANAGEMENT ANALYST

Generating statistical, meaningful, actionable and consumable quality data, as well as regular scorecard generation exposing core KPIs around network quality, trend analysis, metric design and monitoring. Working with technology t...

CompanyCuscal
AddressSydney, NSW
CategoryAccounting & Finance
SalaryPermanent
Date Posted 2 months ago See detail

IT Service Management Analyst

Cuscal

Sydney, NSW

Permanent

Generating statistical, meaningful, actionable and consumable quality data, as well as regular scorecard generation exposing core KPIs around network quality, trend analysis, metric design and monitoring. Working with technology t...

2 months ago seen See more...

IT Service Manager

Toll Group

Port Melbourne, VIC

Permanent

Ownership of local Infrastructure and related services across respective sites. Foster strong client relationships with the business and sites, acting as the primary point of contact for site infrastructure service-related matters...

2 months ago seen See more...

APS6 IT Service Management Officer

Dfp Recruitment

Geelong, VIC

Permanent

Identify, document, and categorize practice work items, managing them through their entire lifecycle. Engage with technical owners and stakeholders to facilitate efficient resolution of practice work items. Report on practice oper...

2 months ago seen See more...

IT Service Manager - Jira / Confluence

Chandler Macleod

Geelong, VIC

$72.00-80.00 per hour

Identify, document and categorise practise work items (e.g. releases, changes, problems) before engaging the relevant practice process to manage the work item through its entire lifecycle. Engage with technical owners and stakehol...

2 months ago seen See more...

IT Service Desk Officer

Professional Search Group

Perth, WA

Permanent

Immediate 8-week contract. High chance of extension or going permanent. Work close to home - southern suburbs location. Log and prioritise support tickets as well as resolve Level 1 and 2 ICT issues. Understand problems and take o...

2 months ago seen See more...

APS 6 IT Service Management Officer

Dfp Recruitment

Canberra, ACT

$149,760-166,400 per year

$72 - $80 / Hourly (+ Super). Canberra. Contract (12-months, possible extension). Identifying, documenting and categorising practise work items (e.g. releases, changes, problems) before engaging the relevant practice process to ma...

2 months ago seen See more...

IT Service Manager - Jira / Confluence

Chandler Macleod

Perth, WA

$72.00-80.00 per hour

Identify, document and categorise practise work items (e.g. releases, changes, problems) before engaging the relevant practice process to manage the work item through its entire lifecycle. Engage with technical owners and stakehol...

2 months ago seen See more...

IT Service Desk Analyst

Peninsula Health

Mornington, VIC

Permanent

Salary Packaging Benefits. Great Team culture and support. Frankston, Mornington Peninsula & surrounding locations. Classification- Grade 2 (HS2). Extensive knowledge and experience with Windows Operating Systems. Excellent knowle...

2 months ago seen See more...

IT Services Management Officer

Hoban Recruitment

Midland, WA

$80 - $80 an hour

Identifying, documenting, and categorizing practice work items. Engaging with technical owners and stakeholders to resolve practice work items efficiently. Reporting on practice operations and performance. Implementing continuous...

2 months ago seen See more...

Support officer - IT Service Desk

Atlamgroup

Townsville, QLD

IT Services Desk- Support Officer Information Systems & Technology Townsville, Queensland, Australia Ref. Our Townsville Operations mark the final link in Glencores fully integrated North Queensland supply chain, connecting the...

2 months ago seen See more...

Service Desk Manager

The Recruitment Company

Sydney, NSW

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

2 months ago seen See more...

Service Desk Manager

Steadfast Group

Sydney, NSW

Ensuring that all processes used by the Service Desk are thoroughly documented, consistently audited, and regularly improved.. Coordinating and managing all relevant stakeholders, including the support desk team, customers, and o...

2 months ago seen See more...

IT Service Desk Support - Citrix - Contract role

Launch Recruitment

Sydney, NSW

$38 - $38 an hour

Responsible for the day-to-day technical support and advice to users. Provide Level 1 and 2 Service Desk Support. Manage IT set up activities. Install and connect new hardware and software. Experience with Microsoft Networks/OS. P...

2 months ago seen See more...

IT Services Manager

Coforge

Sydney, NSW

Flexible hours available. More than 4 years of relevant work experience required for this role. Working rights required for this role....

2 months ago seen See more...

Service Desk Manager

Trc Group

Melbourne, VIC

$100,000 - $120,000 a year

Manage the delivery of support to internal and external stakeholders to agreed Service Levels. Identify trends and advise Head of IT Operations of emergent problems. Report on Service Levels, identifying trends and areas for impro...

2 months ago seen See more...

IT service desk engineer

Australian Networking Engineers

Coopers Plains, QLD

$55,000 – $75,000 per year

Highly customer focused with excellent communication skills. Has good Microsoft desktop support skills including Microsoft 365, Share point, One drive, Teams, Azure, and related security. Proficient in Powershell. Confident with...

2 months ago seen See more...

IT Service Desk Officer | Hybrid Work from Home Role

Precision It

Fortitude Valley, QLD

Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...

2 months ago seen See more...

IT Service Desk Officer | Hybrid Work from Home Role

Precision It

Fortitude Valley, QLD

Office 365. Cloud services. Networking. Security & Firewalls. Strong written and verbal communication skills with high-level attention to detail. Customer-focused ensuring client confidence in the support team and the business. Ab...

2 months ago seen See more...

Level 2 Onsite IT Service Desk Technician

Lci Consultants

Brisbane, QLD

$75,000 - $85,000 a year

Deliver consistently high customer service while striving for a high level of first contact resolution. Provide first point of contact for LCI Consultants regarding IT incidents, service requests, and enquiries. Ensure customers a...

2 months ago seen See more...

IT Service Desk Technician - Level 1 Support

Moly-Cop

Perth, WA

Provide first-line technical support to end-users via phone, email, or chat Troubleshoot hardware and software issues, resolving them promptly and effectively Assist with user account management, password resets, and access permis...

2 months ago seen See more...

IT Service Desk

G2 Netting Systems Pty Ltd

Sheidow Park, SA

$55,000 - $80,000 a year

Provide basic Level 1-2 IT assistance to 50+ users across the G2 Netting Group of Companies. Oversee maintenance and support of all IT equipment including computers, routers, phones, printers and related software.Set up and mainta...

2 months ago seen See more...

IT Service Desk Support - Citrix - Contract role

Launch Recruitment

Sydney, NSW

Responsible for the day-to-day technical support and advice to users. Provide Level 1 and 2 Service Desk Support. Manage IT set up activities. Install and connect new hardware and software. Experience with Microsoft Networks/OS. P...

2 months ago seen See more...

IT Service Desk Professionals

Newcastle Greater Mutual Group

Newcastle, NSW

Monday to Friday with a rotational on-call roster.. Multiple opportunities available; permanent, fixed term contracts, part-time and full-time.. To provide speedy level 1 & 2 technical support for our people. Tackle end user incid...

2 months ago seen See more...

IT service desk engineer

Australian Networking Engineers

Coopers Plains, QLD

$55,000 - $75,000 a year

Highly customer focused with excellent communication skills. Has good Microsoft desktop support skills including Microsoft 365, Share point, One drive, Teams, Azure, and related security. Proficient in Powershell. Confident with...

2 months ago seen See more...

IT Service Desk

Australian Secret Intelligence Service

Canberra, ACT

$89,990 - $124,099 a year

AIS is Australia's foreign intelligence collection agency. To do this, we rely on what we call "human intelligence" - information that comes directly from people.If theres one secret we can reveal about our work - its that were...

2 months ago seen See more...

Service Desk Manager

Mercury It

Gold Coast, QLD

Manage the day-to-day operations of the Service Desk team, ensuring that all service requests are handled in a timely and efficient manner. Develop and implement Service Desk policies, procedures, and standards to ensure consisten...

2 months ago seen See more...

IT Service Desk Analyst

Randstad

Perth, WA

Responds to user enquiries according to Service Desk procedures, providing support across a range of hardware and software products, within set Service Level Agreements (SLAs). Provides first level support, identifying issues whic...

2 months ago seen See more...

Customer Support Officer - IT Service Desk

Barwon Health

Geelong, VIC

Support the delivery of IT services for healthcare services within Victorian Southwest region. Find satisfaction in a position that offers diversity, complexity, and fulfilment. Temporary full-time (parental leave relief). Excelle...

2 months ago seen See more...

IT Service Delivery Manager

Bluefin Resources

Sydney, NSW

...

4 weeks ago seen See more...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

4 weeks ago seen See more...

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