Permanent Service Desk Analyst jobs in Melbourne, VIC
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IT SERVICE DESK ANALYST
Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...
| Company | Slater & Gordon Lawyers |
|---|---|
| Address | Melbourne, VIC |
| Category | IT |
| Date Posted | 2 days ago See detail |
IT Service Desk Analyst
Slater & Gordon Lawyers
Melbourne, VIC
Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...
2 days ago seen See more...
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Service Desk Analyst
Atlamgroup
Melbourne, VIC
We draw on the talents of our people and collaborate with others who share our vision and values to continue the pioneering spirit of Mary Aikenhead and the Sisters of Charity. Reporting to the Service Desk Team Leader in your are...
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Service Desk Analyst
Gallagher
Melbourne, VIC
Join a Global Company offering career progression. Be part of a high performing, passionate IT Team. Something for everyone - range of employee benefits, discounts and wellbeing programs . Monitoring and tracking all service reque...
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Service Desk Analyst
St Vincent's Health Australia
Melbourne, VIC
Provide outstanding technical support to users - respond to incoming requests via phone and ticketing system in an efficient and effective manner. Diagnose and troubleshoot hardware, software, and network issues, and guide users t...
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Service Desk Analyst
Allkinds
Melbourne, VIC
Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...
2 months ago seen See more...
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Service Desk Analyst
Unison Group
Melbourne, VIC
Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...
2 months ago seen See more...
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Service Desk Analyst
Commonry
Melbourne, VIC
Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...
2 months ago seen See more...
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Service Desk Analyst
Latitude Financial Services
Melbourne, VIC
On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...
2 months ago seen See more...
Service Desk Analyst
Fourquarters
Melbourne, VIC
Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proces...
2 months ago seen See more...
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Service Desk Analyst
Emmbr
Fitzroy, VIC
Be part of a healthcare organisation making a genuine difference.. Manager who encourages and facilitates progression within IT team.. Not-for-profit salary packaging options up to $15,990.. Excellent communication, with experienc...
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Level 1 Service Desk, Telecommunications and Managed Services
Team Employment
Melbourne, VIC
A technical background with some previous experience working in a technical Service Desk role. Experience with service support and ticketing systems. A basic understanding of contemporary commercial IT technologies including cloud...
4 days ago seen See more...
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Service Desk Support Analyst
Vmch
East Melbourne, VIC
Permanent, full-time role within our growing Service Desk team!. Enjoy a fantastic team culture plus development opportunities and career progression. Competitive salary, awesome NFP salary packaging benefits and hybrid work arran...
2 months ago seen See more...
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ICT Service Desk Specialist
Eastern Health Vic
Melbourne, VIC
Permanent Full Time | Monthly day off. Box Hill Location | Close to cafes and public transport. Experience career progression at Eastern Health. An excellent technical understanding of a broad range of IT systems. Ability to work...
3 weeks ago seen See more...
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Level 2 Service Desk Engineer
Hays Recruitment
Melbourne, VIC
Professional, friendly team working within a collaborative environment. Growing client base and latest technology support. Permanent role with excellent salary on offer. Providing 2nd level remote and onsite support for clients. M...
3 weeks ago seen See more...
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Service Desk Advisor
Agl
Docklands, VIC
End User devices (Desktop, Laptop, Mobile). Servers (virtual & physical). Networking (router, Switch, AP). Voice (multiple platforms). Be customer facing, engaging directly with all colleagues. This role will be required to transl...
3 weeks ago seen See more...
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Service Desk
Michael Page
Melbourne, VIC
$70,000-71,000 per year
Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...
4 weeks ago seen See more...
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Service Desk Specialist
Just Group
Melbourne, VIC
Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...
a month ago seen See more...
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Manager- Service Desk
Mercy Health Vic
Melbourne, VIC
Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...
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Service Desk
Bsi People Recruitment
Melbourne, VIC
Listed 19/4/24. Melbourne. Permanent / Full Time. 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...
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Service Desk Level 2
Bsi People Recruitment
Melbourne, VIC
Listed 19/4/24. Melbourne. Permanent / Full Time. 2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...
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IT Service Desk Officer
Healthscope
Melbourne, VIC
Permanent Full Time Position Friendly and supportive work cultureAre you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people? Our tea...
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Service Desk L1
Atlamgroup
Melbourne, VIC
What success looks like in this role: 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly c...
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Senior Analyst - Data & Analytical Services
Atlamgroup
Melbourne, VIC
Ongoing Appointment Full Time - 80hrs (1.0 EFT) Managers and Administrative Worker Grade 5 (HS5) Located at The Alfred Great Staff Benefits, Including: Salary Packaging 5 Weeks Annual Leave 13 ADO's The Department The Clinical Per...
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People Services Data Analyst
Atlamgroup
Melbourne, VIC
16th April, 2024 About Us GWF is one of the largest food manufacturers in Australia and New Zealand, employing around 6,000 people across 60 sites. GWF?s business units include Tip Top, DON, Yumi's, MAURI and Jasol. We?ve grown fr...
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Business Analyst - Service Delivery Team x 2
Atlamgroup
Melbourne, VIC
Job Description:Milestone IT is a premier recruitment agency specializing in connecting top talent with leading companies across various industries. We are currently partnered with a prominent retail chain, recognized globally for...
2 months ago seen See more...
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Manager- Service Desk
Mercy Health
Richmond, VIC
Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...
a month ago seen See more...
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Level 2 Service Desk Engineer
Hays Recruitment
Moonee Ponds, VIC
The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and excellent career development opportunities. What you'll need to succeed To be successful in your application, you...
3 weeks ago seen See more...
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Senior Business Analyst | Education Services |
Robert Half
Malvern, VIC
$125,000 - $135,000 a year
Conduct in-depth analysis of complex business processes and systems, identifying opportunities for improvement and recommending innovative solutions. Lead and oversee the business analysis function within the agile transformation...
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Service Desk Manager
Bakers Delight Head Office
Camberwell, VIC
Leading and mentoring a team, to develop their skills and broaden their range of knowledge. Ensure technical Service Desk guidelines and procedures are up to date and followed. Providing seamless technical support to all customers...
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