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SENIOR MANAGER SERVICE DELIVERY & CUSTOMER ADVOCACY

Influence, design and develop a customer strategy in which the Customer Operations business can drive innovation and better customer experiences. Create and deploy a model to focus on lifting the Customer Culture through dedicated...

CompanyColonial First State
AddressSydney, NSW
CategoryManagement
Date Posted 5 days ago See detail

Senior Manager Service Delivery & Customer Advocacy

Colonial First State

Sydney, NSW

Influence, design and develop a customer strategy in which the Customer Operations business can drive innovation and better customer experiences. Create and deploy a model to focus on lifting the Customer Culture through dedicated...

ITS Service Delivery Supervisor

Yunex Traffic

Melbourne, VIC

Line management responsibility for field technicians.. Planning of installation and maintenance activities and ensuring all works are well planned to include appropriate materials, resources and coordinated to customers schedules...

Service Delivery Coordinator - Construction Tech

Evolve

Southport, QLD

Deliver outstanding customer support, striving for top-tier satisfaction ratings. Execute initial configurations swiftly and accurately. Facilitate meetings effectively by taking comprehensive notes, ensuring follow-ups, and maint...

State Service Delivery Manager

Konica Minolta Business Solutions

Melbourne, VIC

Oversee the presentation of service to customers while making sure the service levels are met,effective and profitable. Oversees the Workshop and Service Delivery process. Manages and develops the Service Delivery team with regul...

Service Delivery Administrator (Digital Agency)

Newpath Web

Melbourne, VIC

Outstanding Melbourne CBD Office. Leading Australian owned Digital Agency. Work alongside some of the most talented digital natives in Australia. Exciting client and project list. Work across multiple projects concurrently, provi...

Delivery Lead – OBI Software

Orica

Perth, WA

Ensuring a regular and high-quality flow of releases across the Orebody Intelligence product suite principally the Axis / Geospatial stream at time of hiring but will include other OBI products with time;. Line management of OB...

Service Delivery Manager

Bravura Solutions

Sydney, NSW

Experience in account management/relationship management/Service Delivery. Experience in the Financial Advice and technology industries. Experience in Agile LeanUX and HCD methodologies. Proven Service Delivery and operational ski...

Head of Service Delivery & Governance

Yourtown

Milton, QLD

is a trusted provider of Services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family...

Service Delivery Manager

Curtis Partnership

Sydney, NSW

Operational Management: Manage day-to-day Service Delivery operations, ensuring adherence to service level agreements (SLAs). Customer Relationship Management: Build and maintain strong customer relationships, acting as a trusted...

Service Delivery Manager

Department Of The Premier & Cabinet Sa

Adelaide, SA

Manage a high performing customer service team for across government services Collaborate with key stakeholders across Government and external vendors Contribute to OCIOs future strategies and services The Incumbent will be requ...

Service Delivery Manager

Cushman & Wakefield

Burwood, NSW

Manage building staff in the absence of the Facility Manager or Senior Facility Manager, overseeing all operational functions as per company policies and client directives.. Take charge of the day-to-day operations of our faciliti...

D365 FinOps Customer Relationship Manager/ Service Delivery Manager

Dynamo Recruitment

Sydney, NSW

Manage day to day Service Delivery activity across customers. Develop excellent working relationships with customers and become their go to person for post implementation requirements. Work with the team to ensure that contracts...

Service Delivery Manager

Bravura

Sydney, NSW

Experience in account management/relationship management/Service Delivery. Experience in the Financial Advice and technology industries. Experience in Agile LeanUX and HCD methodologies. Proven Service Delivery and operational ski...

National Service Delivery Manager

Adaptalift Group

Springvale, VIC

Leadership: You will be providing day to day support and guidance to the team of 8 seasoned professionals. Using your previous experience to develop their confidence, skills and efficiencies. Track & Measure: Monitor daily and wee...

Service Delivery Manager II

Stefanini

Booragoon, WA

Transforms client direction into a strategy to create and deliver services and solutions based on established global internal corporate strategies as well as capable to execute a customized services plan. Contributes significantly...

Service Delivery Manager - Defence

Jigsaw Corporation

Canberra, ACT

ITSM focused role. ITIL & Agile background required. Long term contract. Develop Policy, Process and Procedure documents aligned to the ITIL framework across the service lifecycle. Provide program and project delivery schedules, i...

Service Delivery Manager

Zonta House Refuge Association Inc.

Willetton, WA

Monitor the provision of Service Delivery, ensuring compliance with funding requirements, budgets and legislation, and advise the Operations Manager of any variance, risk and change management requirements. Ensuring good practice...

Service Delivery Manager

Lagardère Awpl

Sydney, NSW

Drive the Service Desk function, incident management, service knowledge management and the service catalogue. Promote a constructive and customer-focused team. Manage and monitor performance, quality, and completeness of work with...

Service Delivery Manager

Newpath

Melbourne, VIC

Outstanding Melbourne CBD Office. Leading Australian owned Digital Agency. Work alongside some of the most talented digital natives in Australia. Exciting client and project list. Work across multiple projects concurrently, provi...

Service Delivery Manager

Bsi People Recruitment

Sydney, NSW

Listed 24/4/24. Sydney. Permanent / Full Time. Manage & develop the highest standards of client relations. Manage all aspects of both operational and commercial delivery relating to the provision of key services to clients On-goin...

Service Delivery Manager

Peoplecorp

Sydney, NSW

- Event Management; assisting with acquiring venues, booking catering, advertising events and their overall smooth running.- Answering the office phone and directing queries to the appropriate Consultant, ensuring excellent custom...

Service Delivery Manager - Intermediate level

Capgemini

Perth, WA

Capgemini cares about your privacy and enables you to choose the types of cookies we can use when you visit our website. You may use the Manage Cookie Settings functionality in the banner and/or footer of the website to change o...

Field Service HME Leading Hands

Smw Group

Gladstone, QLD

A minimum of 3 years experience as a authorised and passed out supervisor on a mine site. Trade Certificate. S123 & G2. Standard 11. Working at heights. Confined spaces. Gas testing. A strong commitment to workplace safety proced...

IT Service Delivery Manager

The Salvation Army

Blackburn, VIC

ABOUT US The Salvation Army is a Christian movement and one of Australias largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. We value Integrity,...

Delivery Lead (Product)

U&U Recruitment Partners

Brisbane, QLD

Be Proactive. Value Others. Work Together. Contribute Positively. Be Transparent. Working collaboratively across the business to ensure seamless delivery & product readiness to successfully launch new and existing products;. Devel...

Maintenance Delivery Lead

Ventia

Arundel, QLD

Company-provided tool of trade vehicle. Paid parental leave. We take your career seriously, helping you learn and grow with access to programs including the Essential Leader Program and Women Leading program. Discounts on Health I...

Maintenance Delivery Lead

Ventia

Arundel, QLD

Company-provided tool of trade vehicle. Paid parental leave. We take your career seriously, helping you learn and grow with access to programs including the Essential Leader Program and Women Leading program. Discounts on Health I...

Service Delivery Manager

Zonta House Refuge Association Inc

Willetton, WA

Monitor the provision of Service Delivery, ensuring compliance with funding requirements, budgets and legislation, and advise the Operations Manager of any variance, risk and change management requirements. Ensuring good practice...

Senior Education Delivery Lead

Aware Super

Sydney, NSW

Be responsible for the Public Education Program including strategy, planning, coordination and delivery to ensure we continue to provide a helpful member experience with the right content, delivery channel and follow-on help offer...

Service Delivery Officer

Findex

Australia

Managing relationships with advisers, support staff, external stakeholders and clients, and providing accurate & timely communication and administrative support. Managing case escalations and any complaints received from internal...