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Service Desk Analyst jobs

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SERVICE DESK ANALYST

Allocates, monitors and resolves Incident and Service Requests, ensuring that agreed service level targets, KPIs and operational requirements are achieved. Utilises endorsed ICT Support Services tooling and technologies (e.g. IT S...

CompanyTalent International
AddressEast Perth, WA
CategoryCustomer Service
Job typeContract, Casual/Temporary
Date Posted a month ago See detail

Service Desk Analyst

Talent International

East Perth, WA

Allocates, monitors and resolves Incident and Service Requests, ensuring that agreed service level targets, KPIs and operational requirements are achieved. Utilises endorsed ICT Support Services tooling and technologies (e.g. IT S...

a month ago seen See more...

ICT Service Desk Analyst

City Of Canada Bay Council

Drummoyne, NSW

$71,736 - $82,497 a year

$71,736.33 $82,496.78 per annum plus super. Participation in Council's 9-day fortnight scheme . Full-Time - 35 hours per week Provide first-line technical support and quality customer service to Council staff, Councillors and cu...

a month ago seen See more...

Service Desk Analyst

J G King Building Group

Wendouree, VIC

Act as the first point of response for all application issues from staff. Including acting as the primary ICT contact for our manufacturing businesses which requires travel. Take full responsibility and ownership of the set Applic...

a month ago seen See more...

Service Desk Analyst

Thomax Technology

Perth, WA

Up to 6 weeks of Annual Leave. Rapid career development and ongoing learning opportunities. Company bonus/incentive. Employee referral scheme. Flexible/ hybrid working arrangements. Volunteer paid time off to make an impact outsid...

a month ago seen See more...

Service Desk Analyst Traineeship

Maxima Group Training

Adelaide, SA

CBD location. Work for a market leader with a strong 30 year history. Earn while you learn with no study debt. Receive a nationally recognised qualification. Handle incoming IT related enquiries and requests from staff. Provide te...

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Service Desk Analyst

Latitude Financial Services

Melbourne, VIC

On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...

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Service Desk Analyst

Fourquarters Recruitment

Melbourne, VIC

Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proce...

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Service Desk Analyst - Financial Services

Talent International

Sydney, NSW

Demonstrated experience providing helpdesk / Service Desk support within medium to large enterprise environments. Proven experience supporting, troubleshooting and configuring Microsoft Windows and Apple Mac operating systems. Sol...

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Graduate Service Desk Analyst

Grant Thornton

Sydney, NSW

External - Company Group Customers, service providers, and sub-contractors. Internal - Technical Teams and Service Delivery Managers; Sub-Divisions and related personnel; colleagues and associates. Respond to requests for technica...

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Service Desk Analyst

Lumary

Adelaide, SA

Provide a deeper dive of analysis of cases/tickets raised when it is out of the scope of the Customer Success Champion. Facilitate collaborative analysis, prioritisation and validation of customer, service partner and solution par...

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Service Desk Analyst

Total Resource Solutions

Adelaide, SA

Provide migration support to end users. Level 1 and 2 technical support following the ITIL methodology. Use call centre and ServiceNow as a service management tool. Image devices following build procedures. Provide face to face fl...

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Service Desk Analyst

Townsville Catholic Education

Townsville, QLD

$63,305 - $65,987 a year

Execute Incident resolution via diagnosis and troubleshooting of technical issues within the incident lifecycle to ensure high standard IT support to all students and employees. Determine and facilitate relevant solutions based on...

a month ago seen See more...

Service Desk Analyst

Fantastic Furniture

Sydney, NSW

A minimum of 12 months of experience in service/application support. Proficiency in using the current Microsoft Office Productivity Suite. Experience in communicating with teams and individuals through various communication channe...

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Service Desk Analyst

Healius

Sydney, NSW

Provide 1st and 2nd level support to internal and external customers via phone, email and automated processes. Diagnose and resolve technical hardware and software issues assigned to them. Research solutions using available inform...

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Service desk analyst

Ommi Solutions

Victoria

Provide first point of contact for all end-users seeking technical assistance, via phone, email and in-person onsite at Bendigo office. Track and maintain records within the ticketing system for all Service desk incidents, knowled...

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Service Desk Analyst

Programmed Maintenance Services

Melbourne, VIC

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities . Receiving and recording calls from end users & keeping users informed of ticket st...

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Service Desk Analyst

Hays Recruitment

Perth, WA

Responds to user enquiries according to Service Desk procedures, providing support across a range of hardware and software products, within set Service Level Agreements (SLAs).. Provides first level support, identifying issues wh...

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IT Service Desk Analyst

Randstad

Perth, WA

Responds to user enquiries according to Service Desk procedures, providing support across a range of hardware and software products, within set Service Level Agreements (SLAs). Provides first level support, identifying issues whic...

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Service Desk analyst

Nri Australia & New Zealand

Brisbane, QLD

Previous experience in a similar role or in customer service. Genuine passion for providing excellent customer service. Ability to juggle multiple tasks when things get busy. Team player with a collaborative mindset. Certificate i...

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ICT Service Desk Analyst

City Of Canada Bay Council

Drummoyne, NSW

$71,736.33 $82,496.78 per annum plus super. Participation in Council's 9-day fortnight scheme . Full-Time - 35 hours per week . Provide first-line technical support and quality customer service to Council staff, Councillors and...

a month ago seen See more...

Service Desk Analyst

Hays

Perth, WA

Responds to user enquiries according to Service Desk procedures, providing support across a range of hardware and software products, within set Service Level Agreements (SLAs). Provides first level support, identifying issues whic...

2 months ago seen See more...

Service Desk Analyst - Primary School Services

Centorrino Technologies

Coburg, VIC

Maintaining the access life cycle for our clients employees from the initial onboarding to the organisation, all the way through to ensuring their access is revoked when they leave the organisation. Triage all incoming support re...

2 months ago seen See more...

Service Desk Analyst - Transitions

Centorrino Technologies

Coburg, VIC

Working across multiple teams to assist with leave coverage. Assist with existing teams with board management and identify areas where your assistance would be most beneficial during ticket fluctuation periods. Act as an escalatio...

2 months ago seen See more...

Service desk analyst

Naviro

Melbourne, VIC

About the company: My client are one of Australia's oldest and most recognisable retailers and have undergone a number of digital transformation projects over the past few years. The requirements: L1/2 Desktop Support Windows OS A...

2 months ago seen See more...

Service Desk Analyst

Fujitsu - Au/Nz

Melbourne, VIC

Be known by the customer as a person they enjoy engaging with and someone who owns their issues and gets things resolved for them. Support of End User , infrastructure and services across multiple technology streams including, Har...

2 months ago seen See more...

Service Desk Analyst

Ethan

Macquarie Park, NSW

$60,000 - $70,000 a year

Desired Education/Qualifications:Bachelors degree in computer science (or a related field) or relevant work experience desirable.Microsoft Certifications or equivalent experience necessary to achieve certification if time is all...

2 months ago seen See more...

IT Service Desk Analyst

Randstad Digital

Melbourne, VIC

You will be responsible for providing Level 1 and Level 2 IT support for staff members (500 users) both face to face and through phone. Record, troubleshoot, resolve or escalate IT related issues. Support Office 365, Active Direct...

2 months ago seen See more...

Service Desk Analyst

Csiro

Perth, WA

Supportive, rewarding, inclusiveenvironment.. Innovative and collaborative workplace with fantastic flexibility. Join CSIRO - Australia's premier research organisation. Deliver first contact remote IT support to provide both re...

2 months ago seen See more...

Service Desk Analyst

Avant Mutual Group

Sydney, NSW

Permanent

Provide Service Desk and desktop support to agreed service levels. Provide 1st and 2nd level troubleshooting assistance (via phone, e-mail and face to face). Microsoft 365, Microsoft Teams and other Microsoft application support....

2 months ago seen See more...

Service Desk Analyst

Townsville Catholic Education

Southern Cross, QLD

$63,921-66,629 per year

Execute Incident resolution via diagnosis and troubleshooting of technical issues within the incident lifecycle to ensure high standard IT support to all students and employees. Determine and facilitate relevant solutions based on...

2 months ago seen See more...

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What are the top cities open Service Desk Analyst jobs?

There are open Service Desk Analyst jobs in several cities including Sydney, Brisbane, Melbourne, Highlands, Yarraville, Bundaberg, Cremorne, Gold Coast, Homebush, Dalby, Gosford, Penrith, Murdoch, Rockingham, Keilor,

What companies are hiring for Service Desk Analyst jobs?

The top companies hiring now for Service Desk Analyst jobs are AC3, APA Group, Centorrino Technologies, Cleared ICT, Collaborate Recruitment, Dulux Group, DXC Technology, DyFlex Solutions, Employment Hero, Fujitsu - AU/NZ, FutureYou, Genuine Parts Company Asia Pacific, George Weston Foods, Gladstone Regional Council, GPC Asia Pacific,

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