Service Desk Lead jobs in Victoria

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SERVICE DESK & MICROSOFT 365 SPECIALIST

Manage the IT Service Desk queue. 1st point of contact for all IT inquiries, requests and incident reports. Provide L1 and L2 desktop/IT support across the business. Manage and support company SOE (laptops, desktops, mobile device...

CompanySorbent Paper Company Pty Ltd
AddressBox Hill, VIC
CategoryCustomer Service
Date Posted 42 minutes ago See detail

Service Desk & Microsoft 365 Specialist New

Sorbent Paper Company Pty Ltd

Box Hill, VIC

Manage the IT Service Desk queue. 1st point of contact for all IT inquiries, requests and incident reports. Provide L1 and L2 desktop/IT support across the business. Manage and support company SOE (laptops, desktops, mobile device...

Service Desk Analyst New

Service Stream Group

Melbourne, VIC

Provide effective first level IT support over the phone, on-site & via the CRM suite supporting desktops, applications, connectivity issues and peripheral hardware issues.. Assist with user administration, installation and basic t...

Service Desk Team Lead

First Focus It

Melbourne, VIC

We understand the challenges of leading Service Desks and work with you and our clients to make sure you still get the time and the opportunity totrain, develop and keep on growing(see our training days benefit below). We know t...

Clinical Lead – Medical Services (Robinvale) New

Royal Flying Doctor Service

Melbourne, VIC

Annual Package

Help overcome the burden of distance. Enable people to receive care in their own community. Help people take control of their own health. Help overcome isolation. Clinical GovernanceOverseeing systems for Certification to PSQPCH S...

Yarra City Council IT Service Management Lead New

Yarra City Council

Melbourne, VIC

Supportive and Friendly team environment where we value growth and development. Hybrid/flexible working arrangements and an emphasis on work/life balance. Work in a dynamic and collaborative environment.. Lead and support the ong...

Senior / Lead Experience Designer (Strategic & Service Design) New

Anz

Melbourne, VIC

Permanent

Scoping: Scope and shape end-to-end project plans to address business challenges. Leadership: Lead projects and design activities to achieve business objectives within agreed timeframes. Landscape: Review customer, company, compet...

Service Desk Team Lead

First Focus

Melbourne, VIC

$85,000-100,000 per year

We understand the challenges of Service Desk specialists and work with you and our clients to make sure you still get the time and the opportunity to train, develop and keep on growing (see our training days benefit below). We kno...

Service Desk Team Lead

Eltham College

Research, VIC

A high level of customer service in a similar role. Managing a ticketing system assignment, priorities, and workloads. Managing escalations from the Service Desk Team. Providing level 1 & 2 technical support. Managing IT Administr...

Senior IT Service Desk Technician

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 6, Starting salary $88,418 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

IT Service Desk Technician

City Of Greater Bendigo

Melbourne, VIC

Full time, Ongoing. Band 5, Starting salary $72,831 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and...

Expression of Interest: IT Service Desk Agent - Level 1

Advanced Personnel Management

Melbourne, VIC

Troubleshoot basic technical problems reported by users. Receive, log, and manage support tickets in a ticketing system. Communicate with users to gather information about their technical issues, provide updates on the status of t...

Service Desk Engineer

Hays Recruitment

Melbourne, VIC

Providing 2nd level remote and onsite support for clients. Maintaining relationships with clients. Performing technical support of servers, network and hardware. Assisting with migrations between on-premise and cloud. Delivering a...

Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks. You must have or be able to obtain and maintain a Baseline security clearance. ITIL Framework Certification....

Service Desk Analyst

Finxl It Professional Services

Melbourne, VIC

Provide mobile, internet and data technical support to internal staff and external customers, both in person and remotely. Respond to support requests, diagnose issues, and provide solutions. Document all support requests and reso...

Service Desk Engineer (Level 1)

Ct Group Solutions

Melbourne, VIC

Delivering exceptional customer service support to a variety of environments. Providing support for a mix of servers, workstations, applications, and Microsoft 365 environments. Liaise with a range of users, suppliers, software, a...

IT Support Analyst / service Desk

Hays Recruitment

West Melbourne, VIC

Engage and collaborate with end-users and customers in providing a great experience meeting or exceeding customer expectations, managing complaints and service support issues. Manage and fulfil service requests relating to procure...

Services Lead - Supply Chain

Asahi Beverages

Melbourne, VIC

Provide effective leadership and workflow supervision to the offshore team responsible for the operational execution of all Supply Chain activities both in domestic and international logistics. Offer guidance, support, and mentors...

IT Service Desk Analyst

Peter Maccallum Cancer Centre

Melbourne, VIC

Providing initial technical support relating to IMCT services covering PC, IT solutions and any other infrastructure;. Accurate diagnose, record and prioritise incidents to ensure the appropriate service levels are meet;. 2 years...

IT Service Desk Analyst

The Salvation Army

Blackburn, VIC

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

APS6 Team Leader Service Desk

Administrative Appeals Tribunal

Melbourne, VIC

Academic or Vocational certification in Technology and/or appropriate industry better practice standards and frameworks You must have or be able to obtain and maintain a Baseline security clearance ITIL Framework Certification. Vo...

Service Desk Support Officer

St Patrick's College Ballarat

Lake Wendouree, VIC

Cover letter which sets out your interest in applying for the role, a broad outline of experience,and responses to the Key Selection Criteria of the role. Resume which sets out relevant work and study experience. St Patrick's Col...

IT Service Desk Technician

City Of Greater Bendigo

Bendigo, VIC

Full time, Ongoing. Band 5, Starting salary $72,831 plus superannuation. Annual salary increases | Learning and development opportunities. Paid parental leave| Purchased leave| Study leave. Access to a range of mental health and w...

IT Service Management Lead

Yarra City Council

Melbourne, VIC

Supportive and Friendly team environment where we value growth and development. Hybrid/flexible working arrangements and an emphasis on work/life balance. Work in a dynamic and collaborative environment.. Lead and support the ong...

Clinical Operations Lead ( RN) - Triage Services - Work from Home

Amplar Health

Melbourne, VIC

Lead a team of ~25 frontline Telehealth Triage Nurses and GP's; supporting their consistent achievement of performance and productivity objectives through partnership, auditing, coaching, calibrations, tactical supervision and pro...

Team Leader - Service Desk

State Government Of Victoria

Burwood East, VIC

$107,864 per year

Bachelor's degree in computer science, information technology, or other related field, coupled with relevant industry qualifications such as ITIL. Experience working as Team LeaderService Desk, service delivery manager and/or tec...

Level 2 Service Desk Agent

Cng Systems Pty Ltd

Keilor Park, VIC

Log, manage, and resolve Service Desk tickets efficiently. Identify, troubleshoot, and resolve technical issues across software, hardware, and IT systems up to the second support tier. Escalate complex issues to appropriate resour...

Managed Service Desk Engineer

Asi Solutions

Mulgrave, VIC

End-User Support: Provide diagnostic troubleshooting and support for all supported end-user software and hardware issues. Respond to support tickets in a timely and professional manner, ensuring all issues are effectively resolved...

IT Service Desk

M&T Resources

Wantirna, VIC

Uphold the Council's values and behaviors consistently. Provide high-quality customer service and help desk support. Manage network and desktop services, including installations and upgrades. Administer telecommunications systems,...

IT Service Desk Officer, Information Management

Albury Wodonga Health Vic

Wodonga, VIC

Join the largest regional health service between Sydney and Melbourne. Dynamic work environment and collaborative team culture. Albury Wodonga's lifestyle is one you can afford to enjoy! Exceptional customer service skills providi...

IT Service Desk Analyst

Slater & Gordon Lawyers

Melbourne, VIC

Communicate with users via phone, email, and face to face and support ticketing system (ServiceNow) to help resolve a technical issue. Resolve level 1 tickets within our SLA period. Escalate tickets as required. Take phone calls,...