Service Desk Lead jobs in Victoria

Now available 213 results are consistent

Sort by:relevance - date

DISABILITY SERVICES STANDARDS LEAD - EARLY CHILDHOOD COORDINATION (ECC)

Location: Cross regional - Home office location is flexible across BSL NDIS offices (negotiable due to applicants' preference). Salary:A competitive remuneration package ranging from $105,621.82- $110,284.40per annum + 11% supe...

CompanyBrotherhood Of St Laurence
AddressMentone, VIC
CategoryEducation
Date Posted 2 weeks ago See detail

Disability Services Standards Lead - Early Childhood Coordination (ECC)

Brotherhood Of St Laurence

Mentone, VIC

Location: Cross regional - Home office location is flexible across BSL NDIS offices (negotiable due to applicants' preference). Salary:A competitive remuneration package ranging from $105,621.82- $110,284.40per annum + 11% supe...

Disability Services Standards Lead - Early Childhood Coordination (ECC)

Brotherhood Of St Laurence

Fitzroy, VIC

Location: Cross regional - Home office location is flexible across BSL NDIS offices (negotiable due to applicants' preference). Salary:A competitive remuneration package ranging from $105,621.82- $110,284.40per annum + 11% supe...

Help Desk Team Lead

Uworkin

Melbourne, VIC

Manage a team of Help Desk Operators and service providers to provide Help Desk coverage 24/7, 365 days per year through efficient rostering. Manage training in the use of the Computerised Maintenance Management System (CMMS) and...

Customer Service Team Lead

Nextdc Limited

Melbourne, VIC

First-line people management across multiple sites regular 1:1s, constructive feedback, identifying and resolving any performance issues, performance reviews, etc.. Manage last minute shift changes, sourcing solutions to cover...

customer Service Team Lead (Roadside Assistance)

Racv

Noble Park, VIC

Melbourne, Victoria | RACV Noble Park Office. Ultimate work-life balance with our enticing hybrid model. Don't miss out! Applications close 10th May 2024. Drive a customer experience-first approach across all touchpoints and chann...

Customer Service Team Lead (Roadside Assistance)

Racv

Noble Park North, VIC

Drive a customer experience-first approach across all touchpoints and channels. Maintain strong and lasting member/customer relationships through timely inbound contact initiatives. Deliver all departmental KPIs, achieving deadli...

Planning Lead - Customer Service

Ticketmaster

Collingwood, VIC

Use statistical models to create daily / weekly / monthly contact centre forecasts using inputs from multiple sources to ensure staffing levels are optimal in order to meet all SLA requirements.. You will be the direct line manag...

Lead Counsel - Workers Compensation Independent Review Service

Worksafe Victoria

Melbourne, VIC

$172,164.00 per annum + superannuation. Full time, ongoing opportunity. Melbourne CBD based role (hybrid work from home 3 days in office). Lead a team that investigates and determines applications for review of disputed WorkSafe...

Customer Service Team Lead - Life & Super Contact Centre

Australian Unity

Melbourne, VIC

Oversee, lead and mentor a team of 10 FTE in the daily service of Life & Super Client and Adviser Contact centres. Lead and motivate the team to drive execution against agreed targets and objectives and ensure that SLA's /KPIs are...

Occupational Health and Safety Advisor (Service Systems Lead)

Hudson Institute Of Medical Research

Melbourne, VIC

Annual Package

Certificate IV in Occupational Health and Safety and/or equivalent combination of relevant experience and education/training. Highly developed analysis and process mapping skills and a demonstrated ability to streamline and simpli...

Service Desk Analyst

Specsavers

Melbourne, VIC

Permanent

Quarterly bonus scheme. Two free pairs of glasses each year. On-site free parking. Birthday leave, Volunteer leave and Paid Parental Leave. Health & Wellbeing programs. Fully funded social club - provides a wide range of activitie...

Haematologist & Iron Service Lead

Northern Health

Victoria

Contract

Outpatient clinics Monday AM (Epping campus) and Thursday PM (Craigieburn campus). Oversight of the Day Infusion Centre HMO managing Rapid Access Iron Clinics. Medical registration with the Medical Board of Australia under the Aus...

Service Desk Technician

Knox City Council

Victoria

$75,948-88,364 per year

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Senior Service Desk Technician

Rapid7

Melbourne, VIC

Permanent

To deliver stellar customer experience in supporting our users across a variety of tools, services and platforms. Timely and effective resolutions are expected while ensuring that key performance targets are met.In this role, you...

Service Desk

Michael Page

Melbourne, VIC

$70,000-71,000 per year

Service Desk ticket management (e.g., Service Now). User/Account administration (e.g., Active Directory, Business Systems). IT Asset Management (hardware & software). Microsoft experience (Teams, 365, Windows 10). Remote Desktop s...

Service Desk Analyst

Fujitsu

Docklands, VIC

Permanent

The Service Desk Agent is accountable to fulfil the following responsibilities:. Provide a high level of customer service throughout all communications with the end user. All contacts are to be captured and recorded into the stand...

Service Desk Engineer L1

Virtual It Group

Geelong, VIC

$55,000 - $65,000 a year

Level 1 Technical support relating to issues involving Microsofts core business applications and operating systems. Escalation of incidents and requests relating to school specific Line of Business applications, to the appropriat...

Service Desk Administrator

Hazeldenes Pty Ltd

Bendigo, VIC

Permanent full time, Afternoon Shift (11am to 7pm). Bendigo Based, $60k to $65k + Super. Join a stable and secure business offering growth and progression. Providing technical support of high quality to internal customers & end-us...

Level 2 Service Desk

Granite Consulting

Rowville, VIC

Manage a high level of engagement with technical operation leads located in Australia. Coordinated execution of projects task with support of Technical Leads and Project Managers. Deliver weekly updates to EUC Manager on support p...

Service Desk Technician

Knox City Council

Victoria

Excellent oral and written communication. Passion for Customer Service. Background in IT troubleshooting (network and desktop). Understanding of ITIL. Excellent understanding of Incident and Problem management process. Striving to...

Service Lead, Community

Atlamgroup

Geelong, VIC

Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours ( Bold, Re...

Service Desk Officer

Mpau Technology

Melbourne, VIC

Responding to support requests and inquiries from end-users in a professional and timely manner. Troubleshooting hardware and software issues related to desktops, laptops, printers, and other peripherals. Installing, configuring,...

Client Services Lead - NDIS

Jigsaw Blue

Melbourne, VIC

$70,000 - $80,000 a year

Review and assess referrals to align with Jigsaw Blue's services. Coordinate rostering and cost models for efficient service delivery. Develop and manage Proposal/SIL requests and Service Agreements. Facilitate transitions of new...

Service Desk Specialist

Just Group

Melbourne, VIC

Receiving and responding to IT queries including trouble shooting scanner, POS system technical issuesand a multitude of Support Officeinquiries. Ensure every phone query is dealt with professionally and accurately recorded in o...

Manager- Service Desk

Mercy Health Vic

Melbourne, VIC

Minimum 3 years of experience in IT Service Desk leadership. Minimum ITIL and/or ISO/IEC 20000 certification: Foundation. Proven experience in managing a high-performing Service Desk team, ideally in a complex environment. Experie...

IT Service Desk Manager

I2 Management Pty Ltd

Melbourne, VIC

Lead and manage the IT support services desk team, including hiring, training, and performance management. Oversee the day-to-day operations of the support services desk, ensuring timely response and resolution of technical issues...

Service Desk Level 2

Bsi People

Melbourne, VIC

2nd Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

Service Desk L2

Unisys

Melbourne, VIC

2nd Level telephone contact support.. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service.. Must be logged into...

Service Desk

Bsi People

Melbourne, VIC

1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into t...

Service Desk

Bsi People Recruitment

Melbourne, VIC

Listed 19/4/24. Melbourne. Permanent / Full Time. 1st Level telephone contact support. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient an...