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Service Desk Lead jobs in Victoria

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SERVICE DESK ANALYST

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

CompanyUnison Group
AddressMelbourne, VIC
CategoryCustomer Service
Job typeFull time, Permanent
Date Posted a month ago See detail

Service Desk Analyst

Unison Group

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

a month ago seen See more...

Service Desk Specialist

Atlamgroup

Bendigo, VIC

We offer state-of-the-art training centres providing a wide range of courses in a variety of fields. We foster a culture that is customer-centric, works together and focuses on achieving our best in a healthy and supportive enviro...

a month ago seen See more...

IT Service Desk and Field Technician (L2)

Urban It Pty Ltd

Truganina, VIC

$70,000 - $80,000 a year

Technical Backgroundor Completion of a Technical Degree or Course. Sound understanding of support tools, techniques and how technology is used to provide services. Sound understanding of operating systems, business applications,...

a month ago seen See more...

Service Desk Analyst

Commonry

Melbourne, VIC

Using the call management system, log monitor and track all incidents and service requests received. Ideal for someone early in their career looking to learn.. Proactive maintenance of outstanding calls for all queues in IT Servi...

a month ago seen See more...

IT Service Desk Analyst

Robert Half

Brunswick, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

2 months ago seen See more...

Service Lead - Mental Health

Beaumont People

Melbourne, VIC

$92,625 - $105,000 a year

Full-time contract to June 30 2025, with the potential of extension. Located in Melbourne (3053) with flexible/hybrid work arrangements on offer. Competitive Remuneration of $92,625-$105,000 + superannuation + NFP salary packaging...

2 months ago seen See more...

Service Lead - Mental Health

Beaumont People

Carlton, VIC

$92,625 - $105,000 a year

Full-time contract to June 30 2025, with the potential of extension. Located in Melbourne (3053) with flexible/hybrid work arrangements on offer. Competitive Remuneration of $92,625-$105,000 + superannuation + NFP salary packaging...

2 months ago seen See more...

IT Service Desk Analyst

Robert Half

Brunswick, VIC

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

2 months ago seen See more...

APS 6 - IT Service Desk Team Leader

Federal Court Of Australia

Melbourne, VIC

$90,199 - $101,022 per annum, plus superannuation

Excellent communication skills, written and verbal. Ability to understand, troubleshoot complex technical issues. Understand IT policies and procedures. Provide support via phone, remotely and in-person. Recording of all incidents...

2 months ago seen See more...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70k - $75k p.a.

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

2 months ago seen See more...

Service Desk Officer

Australian Red Cross

Melbourne, VIC

Customer Advocacy and FeedbackAdvocate for customers by providing feedback to internal teams on how to better meet customer needs Customer Query HandlingServe as the subject matter expert for the product/service, address custome...

2 months ago seen See more...

Level 1 - Service Desk Technician

Total Computer Technology

Horsham, VIC

Start your career in IT. Position in a well established Managed Service Provider. Fun, fast paced team environment. On the job training provided. Vast potential for career growth. Horsham location. General interest in IT. Knowled...

2 months ago seen See more...

Service Desk – Melbourne, Australia

Axiom Technologies

Melbourne, VIC

1+ year of relevant experience....

2 months ago seen See more...

Junior Service Desk Analyst

Ascendunt Group

Melbourne, VIC

$35 - $40 an hour

Provide first-line technical support to users via phone, email, or chat. Troubleshoot hardware, software, and network issues promptly and effectively. Document all incidents, requests, and resolutions in our ticketing system. Coll...

2 months ago seen See more...

Service Desk Analyst

Good People Hr

Melbourne, VIC

Provide day to day workstation and network troubleshooting and support, and working within the ICT Service Desk and be involved in day to day ICT operations. Working at our level 1 ICT Service Desk. Primarily at one of our two mai...

2 months ago seen See more...

Senior Service Desk Guru

Ace Infotech Pty Ltd

Notting Hill, VIC

$80,000 - $90,000 a year

Provide advanced technical support to clients via phone, email, or remote assistance. Diagnose and resolve complex IT issues related to hardware, software, and network infrastructure. Manage escalated incidents and prioritise task...

2 months ago seen See more...

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

2 months ago seen See more...

Graduate Service Desk Support Administrator

Equity Trustees

Melbourne, VIC

Provide prompt customer support using ITSM tools, escalating complex issues when necessary. Support software applications to ensure smooth operation and promptly troubleshoot issues. Monitor cybersecurity tickets, ensuring prompt...

2 months ago seen See more...

IT Service Desk Analyst

Peninsula Health Vic

Melbourne, VIC

To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...

2 months ago seen See more...

Service Desk Analyst

Wesfarmers Health

Melbourne, VIC

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

2 months ago seen See more...

IT Service Desk - Gippsland

Hays - Australia & Nz

Victoria

Register requests from customers. Solve user problems involving PC's, peripherals, networks and access to servers. Provides first and second level support over the phone and in person. Provide a system administration service inclu...

2 months ago seen See more...

IT Service Desk Analyst

Bendigo & Adelaide Bank

Bendigo, VIC

**This is an initial six-month fixed term contract, with the intention to extend based on performance. You will be paid a salary and get access to our employee benefits.** **The role is based in person, in our Bendigo Head Office,...

2 months ago seen See more...

Level 2 Service Desk Engineer - Shepparton

Efex

Shepparton, VIC

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

2 months ago seen See more...

IT Service Desk - Gippsland

Hays Recruitment

Victoria

Document and track incidents and service requests using our ticketing system.. Assist with server-side support, including user account management, permissions, and access control.. Stay informed about technology updates and change...

2 months ago seen See more...

Store Delivery Service Lead | Part-time

Woolworths Group

Mulgrave, VIC

Bring store operations experience & learn the DC to Stores supply chain process. Roster Pattern: Wed - Sat (inclusive) 07:00 - 12:45/15:30 (28 hrs) inclusive of Public Holidays. Office-based part-time position based in Mulgrave. W...

2 months ago seen See more...

Service Desk Support Analyst

Vmch

East Melbourne, VIC

Permanent, full-time role within our growing Service Desk team!. Enjoy a fantastic team culture plus development opportunities and career progression. Competitive salary, awesome NFP salary packaging benefits and hybrid work arran...

2 months ago seen See more...

Level 2 Service Desk Engineer - Shepparton

Efex

Shepparton, VIC

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

2 months ago seen See more...

Service Desk Analyst

The Salvation Army

Blackburn, VIC

Salary Packaging and Hybrid Work Environment

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

2 months ago seen See more...

Service Desk Analyst

The Salvation Army

Blackburn, VIC

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

2 months ago seen See more...

Service Desk Analyst

Atlamgroup

Blackburn, VIC

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.ABOUT USThe Salvatio...

2 months ago seen See more...

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What should I search to find Service Desk Lead jobs in Victoria?

People who searched for Service Desk Lead jobs in Victoria also searched for Inbound Customer Service, Customer Service Assistant, Service Manager, Customer Service Specialist, Service Officer, Building Services Manager, Clinical Services Manager, Services Sales Executive, Client Services Account Manager, Client Services Support, Client Services Consultant, Customer Service Executive, Mental Health Services, Service Sales Manager, Client Service Officer, . If you're getting few results, try a more general search term. If you're getting irrelevant result, try a more narrow and specific term.

Top Jobs in Victoria

Customer Service Consultant, Customer Service Representative, Account Manager, Customer Service Manager, Inbound Customer Service, Customer Service Assistant, Customer Service Operator, Customer Service Associate, Senior Customer Service, Service Team Leader, Customer Service Team, Customer Service Staff, Customer Support Manager, Service Desk Manager, Customer Care Manager,

What companies are hiring for Service Desk Lead jobs in Victoria?

The top companies hiring now for Service Desk Lead jobs are AtlamGroup, Hays Recruitment, Signature Care,

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