Service Desk Support jobs in Victoria

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IT SERVICE DESK ANALYST

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

CompanyRobert Half
AddressBrunswick East, VIC
CategoryIT
Salary$70,000 - $75,000 a year
Job typeFull time
Date Posted 2 months ago See detail

IT Service Desk Analyst

Robert Half

Brunswick East, VIC

$70,000 - $75,000 a year

Foster collaboration to ensure top-notch end-user experiences and customer service. Efficiently manage incoming calls, emails, and tickets related to hardware/software issues. Handle a diverse range of tasks from installing and co...

IT and Technical Services Support Officer

Schools Vic

Geelong, VIC

Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or...

Service Desk Analyst

Wesfarmers Health

Melbourne, VIC

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

IT Service Desk Analyst

Peninsula Health Vic

Melbourne, VIC

To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...

IT Service Desk - Gippsland

Hays - Australia & Nz

Victoria

Register requests from customers. Solve user problems involving PC's, peripherals, networks and access to servers. Provides first and second level support over the phone and in person. Provide a system administration service inclu...

IT Service Desk Analyst

Bendigo & Adelaide Bank

Bendigo, VIC

**This is an initial six-month fixed term contract, with the intention to extend based on performance. You will be paid a salary and get access to our employee benefits.** **The role is based in person, in our Bendigo Head Office,...

Level 2 Service Desk Engineer - Shepparton

Efex

Shepparton, VIC

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Customer Service Support/Service Advisor- Wangaratta Motor Group

Jacob Group Of Companies

Wangaratta, VIC

Employee benefits. Modern facilities. On-the-job training. Franchise training. Personal and career growth. Attending to customers' enquiries in person, via phone or by e-mail. Scheduling Customer Service orders, utilising company...

IT Service Desk - Gippsland

Hays Recruitment

Victoria

Document and track incidents and service requests using our ticketing system.. Assist with server-side support, including user account management, permissions, and access control.. Stay informed about technology updates and change...

Service Support Compliance Officer

Micm

Southbank, VIC

Liaising with Contractors engaged by MICM for compliance as per the Residential Tenancies Act (RTA), in relation to Smoke Alarms, Electrical and Gas Safety Checks, Insurance and any other areas as directed. Organizing keys and or...

Level 2 Service Desk Engineer - Shepparton

Efex

Shepparton, VIC

Provision of proficient and timely proactive and reactive IT support that is tailored to meet our clients needs, to ensure system continuity. Conducting support and maintenance of clients environment within agreement parameters....

Manager Quality & Service Support

Unisuper

Melbourne, VIC

Newly created position reporting to our Head of Member Engagement. 3 Direct reports with a team of 11. Develop and deliver our Quality Framework. Technical support and quality functions achievement of legislative SLAs and busines...

Service Desk Analyst

The Salvation Army

Blackburn, VIC

Salary Packaging and Hybrid Work Environment

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

Service Desk Analyst

The Salvation Army

Blackburn, VIC

Providing level 1 and 2 support to resolve incident, problems and requests;. Providing access management through appropriate technology such as Windows Server or collaboration systems;. Supporting the production and development en...

Service Desk Analyst

Atlamgroup

Blackburn, VIC

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.ABOUT USThe Salvatio...

Service Desk Analyst

Latitude Financial Services

Melbourne, VIC

On the job training provided . Shift penalties apply for public holiday work . We focus on quality 50 to 60 tickets per week per person. 130 Lonsdale Street - Melbourne CBD. . Provide first-line support by telephone, email, and on...

APS 6 - IT Service Desk Team Leader

Aps

Melbourne, VIC

Delivery of quality ICT support services to clients Excellent communication skills, written and verbal.Ability to understand, troubleshoot complex technical issues.Understand IT policies and procedures.Provide support via phone, r...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Analyst (Level 1 & 2)

Hudson Australia

Melbourne, VIC

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

IT Service Desk Analyst

Peninsula Health

Frankston, VIC

To realise this vision, we need people who strive for a sense of achievement, take an interest in their individual growth, enjoy innovation and look for ways to improve and have a passion for communicating and connecting with othe...

Service Support Manager

1St Executive Pty Ltd

Notting Hill, VIC

Customer Service Support Manager South Eastern Suburbs Strong Career Growth Potential global market leaderSafety and medical products that save livesCirca $110K package, plus bonus, Notting Hill locationThe CompanyOur client i...

People Services Support

St. Vincent's Hospital

Melbourne, VIC

One (1) Full Time Fixed Term 12-Month Contract. One (1) Full Time Permanent Position. Provide correct and consistent advice and support to St Vincent's employees. Work flexibly within your team to aid and coach peers/colleagues wh...

Service Support Officer

Wellways

Shepparton, VIC

We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply.Be the welcoming a...

Service Desk Analyst

Fourquarters

Melbourne, VIC

Providing Level 1/2 IT Service Desk support to staff. Ensuring all tickets are actioned in a timely manner. Performing regular system checks. Maintaining and updating system documentation as required. Ownership of induction proces...

IT Service Desk Analyst

Peninsula Health

Frankston, VIC

Ideal opportunity to develop your careerSalary Packaging BenefitsGreat Team culture and supportFrankston, Mornington Peninsula & surrounding locationsClassification- Grade 2 (HS2)Who We Are and What We Stand ForWhat You Will Be...

Service Desk Team Leader

Datacom

Melbourne, VIC

Lead, motivate and mentor direct reports. Manage day to day operations of the direct reports. Manage customer escalations and expectations to maintain a positive customer experience. Client and Vendor Liaison. Maintain Customer Se...

Service Desk Analyst

Programmed

Melbourne, VIC

Permanent

2 x Auckland and 1 x Melbourne. Dynamic and friendly team environment. Be part of an established brand with real career progression opportunities. Receiving and recording calls from end users & keeping users informed of ticket sta...

Service Desk Analyst

Priceline Pharmacy

Docklands, VIC

Permanent

Provide reliable, superior, and measurable service improvement to all customers, including independent pharmacies. Work on a rotating 24/7 roster, answering calls and emails, and resolving level 1 support incidents related to in-s...

Service Desk Analyst (Level 1 & 2)

Hudson

Melbourne, VIC

$45.00-50.00 per hour

Input into the development of systems, tools and procedures that improve our capabilities. Actively take part in Change, Incident and Problem Management. Triaging and classification of inbound requests and incidents, sometimes dir...

IT Service Desk Analyst

Peninsula Health

Mornington, VIC

Permanent

Salary Packaging Benefits. Great Team culture and support. Frankston, Mornington Peninsula & surrounding locations. Classification- Grade 2 (HS2). Extensive knowledge and experience with Windows Operating Systems. Excellent knowle...