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CUSTOMER RESOLUTIONS OFFICER

In order to be successful in this role, candidates will require the following skills, experience and knowledge: 2-4 years of experience working in a customer service environment (such as a contact centre or retail industries), h...

CompanySouth East Water
AddressFrankston, VIC
CategoryCustomer Service
Job typeFull time
Date Posted 3 days ago See detail

Customer Resolutions Officer

South East Water

Frankston, VIC

In order to be successful in this role, candidates will require the following skills, experience and knowledge: 2-4 years of experience working in a customer service environment (such as a contact centre or retail industries), h...

3 days ago seen See more...

Specialist Customer Resolutions Officer

South East Water

Frankston, VIC

This leadership role will support the Customer Resolutions Officers with specialised technical support, training, quality and coaching and will act as an escalation point for the team, managing complaints that require special inve...

5 days ago seen See more...

Recruitment Coordinator

South East Water

Frankston, VIC

Recruitment Administration: Including scheduling interviews, ad posting, processing background checks and candidate enquiries. Volume and Temp Recruitment: Manage all requests for temporary agency employees with agencies on our pr...

5 days ago seen See more...

Planning and Design Leader

South East Water

Frankston, VIC

A commitment to work-life balance with truly flexible working arrangements. 15 weeks paid parental leave for all parents and paid super on unpaid parental leave. A range of benefits, including free on-site parking and cultural lea...

5 days ago seen See more...

Project Engineer - 2 Positions Available

South East Water

Frankston, VIC

Bachelor engineering qualification and significant experience in sewer and water infrastructure or a similar industry. Chartered Professional Engineer (CPEng) and/or Registered Engineer as recognised by Engineers Australia or Cons...

5 days ago seen See more...

Data Scientist

South East Water

Frankston, VIC

$89,021 - $111,571 a year

Tertiary Qualification: A degree in Computer Engineering, GIS, Statistics, or a field oriented towards Data Science. Experience: Demonstrate 3-7 years of comprehensive experience in utilising a data science methodology to develop...

a week ago seen See more...

Data Scientist

South East Water

Frankston, VIC

$89,021 - $111,571 a year

Tertiary Qualification:A degree in Computer Engineering, GIS, Statistics, or a field oriented towards Data Science. Experience:Demonstrate 3-7 years of comprehensive experience in utilising a data science methodology to develop...

a week ago seen See more...

Non-Revenue Water Manager

South East Water

Frankston, VIC

A commitment to work-life balance with truly flexible working arrangements, including hybrid working, leave purchasing and RDO options. 15 weeks paid parental leave for all parents and paid super on unpaid parental leave. A range...

a week ago seen See more...

Trade Waste Technical Support Engineer

South East Water

Frankston, VIC

$89,021 - $121,370 a year

Providing Technical Support for the safe, efficient and regulatory compliant operation of South East Waters Trade Waste system. Undertakingtechnical appraisals of Trade Waste customers to identify and mitigate risks associated w...

a week ago seen See more...

Design and Contract Engineer - Civil

South East Water

Frankston, VIC

$98,605 - $121,370 a year

Civil Engineering Qualification with eligibility for admission to the Engineers Australia as a Member (MIEAust). Minimum 5 years post graduate experience. Ability to practice as a Registered Professional Engineer in Victoria is ma...

a week ago seen See more...

WRP Technical Support Engineer

South East Water

Frankston, VIC

$89,021 - $121,370 a year

This is a Level 3 to 5 Engineering role with annual remuneration ranging from $89,021 - $121,370 plus superannuation, dependent on experience. A commitment to work-life balance with truly flexible working arrangements, including h...

a week ago seen See more...

Process Engineer - 12 Month Contract

South East Water

Frankston, VIC

A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing. 15 weeks paid parental leave for all parents and paid super on unpaid parental leave. A range of benefits,...

a week ago seen See more...

Group Manager Customer Excellence

South East Water

Frankston, VIC

A Bachelor's degree in management or a relevant field. 5-10 years of senior leadership experience, managing complex operational teams within dynamic environments. A deep understanding of call centre operations and/or billing and r...

a week ago seen See more...

Data scientist - contract

South East Water

Frankston, VIC

$89,021 - $111,571 a year

Salary ranging from $89,021 - $111,571 plus superannuation, dependent on years' experience. A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.. 15 weeks paid...

a week ago seen See more...

Voice of Customer Analyst

South East Water

Frankston, VIC

Proven research experience, including literature review, qualitative and ethnographic methodologies, as well as an ability to utilise other related data sets to determine customer preferences and trends. The possession of a 'can-d...

3 weeks ago seen See more...

Systems Support Analyst

South East Water

Frankston, VIC

Tertiary qualifications in Information Technology and minimum 2 years' experience in similar roles. IT systems management (administration, configuration and development) preferably health and safety systems (SAI360). Good knowle...

3 weeks ago seen See more...

Voice of Customer Analyst

South East Water

Frankston, VIC

Proven research experience, including literature review, qualitative and ethnographic methodologies, as well as an ability to utilise other related data sets to determine customer preferences and trends. The possession of a 'can-d...

3 weeks ago seen See more...

SCADA Engineer

South East Water

Frankston, VIC

A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.. 15 weeks paid parental leave for all parents and paid super on unpaid parental leave. A range of benefits...

3 weeks ago seen See more...

Voice of Customer - Program Manager

South East Water

Frankston, VIC

A degree in the field of engineering, science, electronics, or information systems. Willingness to act as a champion and driver to the Voice of Customer program, advocating for customer-centric decision making. Advanced expertise...

3 weeks ago seen See more...

Senior Engineer - Strategic Asset and Program Management

South East Water

Frankston, VIC

Broad knowledge of standards and specifications, including relevant WSAA Codes necessary for the design, construction and condition assessment of South East Water civil assets. In depth understanding and demonstrated experience in...

4 weeks ago seen See more...

Communications Manager

South East Water

Frankston, VIC

Who are we? We're here to leverage Iota's unique position to accelerate innovation adoption in water and deliver impact in our community. Iota is a wholly owned subsidiary of South East Water. Established to deliver impact outside...

4 weeks ago seen See more...

Senior Engineer - Strategic Asset and Program Management

South East Water

Frankston, VIC

Demonstrated experience of asset management, risk management, health & safety systems, quality management systems and project management. Chartered Professional Engineer (CPEng) and Victorian registration is preferred. A certifica...

a month ago seen See more...

Product Manager IOT Devices

South East Water

Frankston, VIC

Product Lifecycle Management for our range of IoT Devices. Customer Engagement and advisory. Technical Expertise and Support. Market Research and Industry Trends. Quality Assurance for Water IoT Devices. Documentation and Reportin...

a month ago seen See more...

Development officer

South East Water

Frankston, VIC

Preparing and authorising statutory referrals, development agreements and providing servicing advice for development proposals. Evaluation of construction tenders and variations. Assess alternative servicing options for new develo...

a month ago seen See more...

Digital Engineering Manager

South East Water

Frankston, VIC

Strong experience leading a business through change to achieve sustainable high performing organisational objectives. Demonstrated experience in Digital Engineering leadership roles with a strong knowledge of Digital Engineering g...

a month ago seen See more...

Customer Contact Officer - Expression of Interest

South East Water

Frankston, VIC

$64,637 - $64,637 a year

Receive inbound calls: Our Accounts team take inbound calls, providing support and guidance to our diverse customer base within the local community. Collaborate: As a critical connection point between South East Water and custome...

a month ago seen See more...

Customer Support Officer - Connections Help Centre 12 month contract

South East Water

Frankston, VIC

A positive approach and high commitment to the team An ability to focus on key result areas and achieve timely and appropriate outputs. If you need any help with the application process or would like to discuss your reasonable adj...

a month ago seen See more...

Platform Services Team Leader

South East Water

Frankston, VIC

Who are we? We're here to help people live well and create a better and more sustainable future.We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely...

a month ago seen See more...

Business Partner

South East Water

Frankston, VIC

Effective operational Business Partnering. Provide advice and guidance on employee and industrial relations including support to people leaders in relation to performance management and conduct. Partner with relevant business area...

a month ago seen See more...

Collections and Affordability Officer

South East Water

Frankston, VIC

$83,839 - $83,839 a year

High level interpersonal skills, with an ability to negotiate and resolve conflict. Well-developedanalytical skills and problem-solvingabilities. Ability todealwith difficult customers and the ability to empathise with custome...

a month ago seen See more...

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