Team Leader Customer Experience jobs in Victoria

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TEAM LEADER CUSTOMER EXPERIENCE

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

CompanyVictorian Building Authority
AddressMelbourne, VIC
CategoryManagement
Date Posted 19 hours ago See detail

Team Leader Customer Experience New

Victorian Building Authority

Melbourne, VIC

Demonstrated experience and sound understanding of contact centre and customer service experience frameworks and best practice. Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare...

Team Leader Customer Experience

State Government Of Victoria

Melbourne, VIC

$106,534-117,716 per year

Ability to uses a variety of approaches to motivate and effectively manage team. Experience in prepare project briefs, reports, service plans, and policy options and recommendations on complex issues. Tertiary qualification in man...

Team Leader - Customer Experience

Ahb Group

Derrimut, VIC

You will play a pivotal role in our customers building journey by leading your team tosupport and give guidance to our customers throughout the process. Working within a tight knit and supportive team. Ability to establish stron...

Team Leader Customer Experience

William Angliss Institute Of Tafe

Melbourne, VIC

$73,772 - $73,772 a year

Commencing Salary $73,772 per annum plus 11% superannuation and annual leave loading. Ongoing and Full-Time Opportunity. On Campus Based Position. Deliver of high quality customer service within the Institutes Student Experience...

Customer Service Team Leader New

South East Water

Frankston, VIC

Proven experience in leading a team to achieve their potential. A strong ability to communicate at all levels and tailor your style to suit various audiences. Strong organisational and planning skills with the ability to manage co...

Customer Experience Team Leader

Ozito Diy

Dandenong, VIC

Oversee a team of CX Agents, ensuring we provide an exceptional experience to our various customers. Monitor and evaluate team performance, providing coaching and feedback to help team members achieve their productivity and servic...

Customer Experience Team Leader

Rural City Of Wangaratta

Wangaratta, VIC

Permanent Part-Time (30.4 hours per week). $32.93 per hour + super. Inclusive Team Environment: Join a supportive and nurturing team dedicated to your success. Professional Development: Access ongoing training and growth opportuni...

Team Leader ? Customer Service

Atlamgroup

Southbank, VIC

Here at Luxury Escapes, our mission is to delight our customers with incredible deals for the world's best holidays. Awarded as one of the 'Best Places to Work 2021 & 2023' by the AFR; employee experience is king here, with weekly...

Customer Service Team Leader

State Sport Centres Trust Victoria Msac

Albert Park, VIC

Develop and lead a motivated Customer Experience team, setting and maintaining high standards. Role-model and demonstrate Customer Service excellence. Collaborate with diverse teams - Events, Operations, Finance, Marketing, and mo...

Customer Service Team Leader

Atlamgroup

Campbellfield, VIC

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. Were driven by innovation and are proud that the technologies in our products and brands, like COLORBOND steel, ins...

Customer Hardship Team Leader

Vocus

Melbourne, VIC

End to end management of all Customer Hardship functions across both Energy and Telco industry. Leadership, Coaching, development, and performance management to all Customer Welfare team members. (onshore and offshore). Exceptiona...

Customer Care Team Leader

Brand Collective

Melbourne, VIC

Lead Brand Collective's Group Customer Care team, supporting 15+ retail brands across multiple time zones and contact channels. Optimise team resources to consistently meet and exceed service level agreements (SLAs) and key perfor...

Customer Service Team Leader

Rangeview Transport

Silvan, VIC

$75,000 - $85,000 a year

Coach and support an office team leading by example. Identifying and building new customer relationships. Processing bookings for customers. Liaising with internal and external stakeholders of the business. Responding to email r...

Customer Service Team Leader

Bluescope Steel

Geelong, VIC

show a commitment to a strong positive team culture. identify opportunities for continuous improvement initiatives. ensure that daily interaction with customers is of a high standard. maintain and enhance relationships with intern...

Customer Service Team Leader

Bluescope Steel

Campbellfield, VIC

show a commitment to a strong positive team culture. identify opportunities for continuous improvement initiatives. ensure that daily interaction with customers is of a high standard. maintain and enhance relationships with intern...

Customer Care Team Leader

People

Melbourne, VIC

$80,000 - $85,000 a year

Actively lead, coach and develop the Customer Care Team to optimum performance to achieve targets and objectives. Actively manage client accounts with a view to providing excellent customer outcomes. Analyse and report performance...

Experienced Traffic Controllers and Team Leaders ONLY

Queens Traffic Management

Melbourne, VIC

$33 - $36 an hour

At least 1 year experience as a traffic controller / Team leader. Relevant Traffic Control Tickets RIIWHS205D/E & RIIWHS302D/E. White Card - Construction Induction Card. Hold a valid drivers licence -possibilities for a take ho...

Customer Service Team Leader

Sancell Pty Ltd

Carrum, VIC

Manages the Customer Service Team to ensure appropriate account management and sales support coverage, manage escalated operational queries and monitor team quality and performance to ensure the consistent support provided to the...

Team Leader, Student Engagement and Experience

Swinburne University Of Technology

Hawthorn, VIC

Permanent

Student Engagement and Leadership role within Swinburne University. Full time position at our Hawthorn campus. HEW 7 salary + 17% super. Substantial prior experience in and knowledge of the university sector, including experience...

Team Leader, Customer Contact Team

Aged Care Quality And Safety Commission

Melbourne, VIC

The Team Leader will work closely with other Team Leaders and take direction from the Assistant Directors regarding operational requirements of the Customer Contact Team and its functions.As the Team Leader, your responsibilities...

Team Leader Customer Service and Bookings – Djerring Flemington Hub

Atlamgroup

Melbourne, VIC

Ensuring smooth daily operations, you will have a focus on customer experience to support The Hub in achieving its vision of being a new heart for the Flemington Community. Designing, developing and implementing systems and workfl...

Team Leader Customer Relations

Bank Of Queensland

Melbourne, VIC

The key focus of this role is to ensure that the extensive regulatory obligations are met in respect to the operational management of customer complaints. Coach, lead and develop Case Managers, bringing the BOQ Group Values and Pu...

Team Leader Customer Service and Bookings – Djerring Flemington Hub

Moonee Valley City Council

Melbourne, VIC

$94,996 per year

Permanent full-time position. Salary commencing at $94,996 per annum (pro rata) plus 11% superannuation, commensurate with skills and experience. Monthly RDO available. Leading and supporting The Hub's operations team to deliver e...

Team Leader Customer Service and Bookings – Djerring Flemington Hub

Moonee Valley City Council

Essendon, VIC

Team Leader Customer Service and Bookings - Djerring Flemington HubReference number: 10238Closing date: 11:00pm, Sunday 31 March 2024Permanent full-time positionSalary commencing at $94,996 per annum (pro rata) plus 11% superannua...

Team Leader Customer Support & Recoveries - Bendigo

Atlam Group

Bendigo, VIC

Permanent

Posted: 23/01/2024 Closing Date: 23/02/2024 Job Type: Permanent - Full Time Location: Bendigo Job Category: Banking and Financial Services We have an exciting permanent, full time opportunity for a Team Leader Customer Support & R...

Customer Service Team Leader

Robert Half

Ringwood, VIC

Management of EDI including troubleshooting. Oversee the day-to-day delivery of the team. Engage key stakeholders to ensure a customer-orientated and productive strategy. Deliver industry-leading customer experience across all cha...

Customer Service Team Leader

Setec Bmpro

Knoxfield, VIC

Lead, mentor, and inspire a small team of technical support representatives based in Melbourne and offshore. Provide guidance and support to team members, ensuring they have the necessary tools, resources, and knowledge to succeed...

Customer Success Team Leader

The Justified Talent Group Pty Ltd

Keilor Park, VIC

$95,000 - $95,000 a year

Melbourne based. $95K base + incentives. Passionate, family-run business. Smart, with strong analytical skills and report writing. An energetic ball of fire. Outcomes-focused. Quietly assertive. A people-person first and foremost,...

Customer Service Operations Team Leader

Atlamgroup

Melbourne, VIC

Salary $91,204 per annum 11% Superannuation Fulltime but Part Time may be considered Great leadership opportunity to grow your career Supportive leaders and opportunity for professional development At Whitehorse City Council, comm...

Team Leader, Student Engagement and Experience

Swinburne University

Hawthorn, VIC

Student Engagement and Leadership role within Swinburne University. Full time position at our Hawthorn campus. HEW 7 salary + 17% super. Substantial prior experience in and knowledge of the university sector, including experience...