Technical Support Analyst jobs in Victoria

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TECHNICAL SUPPORT ANALYST

Provide 24x7x365 customer support for our domain name registries and managed DNS customers.. Prompt resolution of application/system problems including determining root cause of problem through to appropriate solution.. Keeping...

CompanyEffective Hr
AddressMelbourne, VIC
CategoryIT
Date Posted a week ago See detail

Technical Support Analyst

Effective Hr

Melbourne, VIC

Provide 24x7x365 customer support for our domain name registries and managed DNS customers.. Prompt resolution of application/system problems including determining root cause of problem through to appropriate solution.. Keeping...

L2 - Application Support Analyst - LES New

Civica

Melbourne, VIC

$70,000-90,000 per year

Deliver exceptional customer service in alignment with the core values of Civica. Offer Application Support for Civica's products and services, ensuring adherence to defined service levels. Engage with customers to discuss options...

Technical Support Analyst

Nexigen Digital

Narre Warren, VIC

Answering calls, live chats, and/or emails from customers. Performing Linux and cPanel server administration and troubleshooting. Diagnose issues with domain names. Monitor and respond to service alerts. A passion for technology (...

Senior Technical Business Analyst New

Criteo

Melbourne, VIC

Permanent

defects, enhancements, and features.The role responsibilities includeCustomer facing role.Actively communicate and respond to client needs and requirements in line with agile planning methodologies.Client onboardingClient solution...

Senior Support Analyst

State Government Of Victoria

Melbourne, VIC

$106,534-128,897 per year

Work with vendor stakeholders, to support to track and resolve raised information technology issues. Prepare business requirement documentation for the various stakeholders of the Application. Develop and maintain positive, influe...

IT Support Analyst

Ama Group

Rowville, VIC

Troubleshoot and resolve issues affecting AMA Group within the agreed SLA. Creates a positive customer support experience that builds strong relationships. Log and resolve incidents and requests, and manage IT outages and disrupti...

Technical Analyst (VPS5 IT)

Hays Recruitment

Melbourne, VIC

Liaise with stakeholders to build and maintain strong and effective relationships. Work with Policy Managers and Policy Officers to plan the inputs required to develop system requirements. Provide expertise in functional system de...

Technical Business Analyst New

Peoplebank

Hawthorn East, VIC

Contract

Ability to document API Specifications, define API contracts and knowledge of working with tools like Swagger, Postman, Open API. Ideally coming from a technical background and comfortable with translating solution design requirem...

Technical Business Analyst(AWS) New

Infocentric

Melbourne, VIC

Permanent

Experience in Data and Business Analysis: Proven track record of analyzing complex data sets and translating business requirements into actionable insights. Stakeholder Management with Excellent Consulting Skills: Adept at managin...

Technical Analyst (Service Support)

Melton City Council

Melton, VIC

Provide support to the current business information systems for enhancements, patches, and upgrades, including testing, issue resolution, and deliver end-user support and training to subject matter experts with regular supervision...

Technical Support Consultant

Civica

Melbourne, VIC

We are looking for a Technical Support Consultant with highly technical background, able to adapt and prioritize work, process driven and fantastic customer service skills. You will also have:. The ability to perform detailed SQL...

Technical Support Consultant

8Common Ltd

Melbourne, VIC

Provide exception customer service. Provision of level 2-3 Helpdesk support to our customers. Clearly manage and effectively prioritise customer requests in Support Portals. Ensure timely resolution of customer issues to SLAs. Esc...

Technical Support Consultant

Civica

Melbourne, VIC

We are looking for a Technical Support Consultant with highly technical background, able to adapt and prioritize work, process driven and fantastic customer service skills. You will also have:. The ability to perform detailed SQL...

Endpoint Support Analyst

Independence Australia

West Footscray, VIC

Minimum 2 years Experience in a System Administrator Role. Experience providing desktop support for a Windows 10/11 Enterprise environment.. Experience in installation and configuration of new hardware, software, and network s...

Product Support Analyst | Customer Service

Clear21 Pty Ltd

Mulgrave, VIC

Permanent employment position. Flexible hybrid work environment (3 days per week in Mulgrave office). WFH equipment allowance. FREE allocated carpark. End of trip facilities (if your preferred mode of transport is by bike). Office...

Technical Support Engineer (Battery Systems)

Givenergy Australia Pty Ltd

Melbourne, VIC

Customer, installer and colleague support by phone, email and live chat to assist with technical and product-based issues across all product lines. First point of contact for product support requests and technical enquiries arrivi...

Data Support Analyst (Excel Specialist)

Milestone Search

Melbourne, VIC

Utilize advanced Excel functions (such as VLOOKUP, INDEX/MATCH, PivotTables, Macros, etc.) to manipulate and analyze large datasets. Develop and maintain Excel-based tools and templates for data collection, validation, and reporti...

TECHNICAL SUPPORT | ELECTRONIC SECURITY

Roc Consulting

Mulgrave, VIC

Provide technical product expertise to staff, customers, and clients. Troubleshooting hardware/software issues. Answer incoming TECHNICAL SUPPORT enquiries via phone and email. Provide pre-sale consultations & post-sales advice of...

Senior ERP Support Analyst

Speller International

Melbourne, VIC

Provide expert-level support and maintenance for ERP systems. Analyse and resolve complex issues related to ERP applications, working closely with finance teams to understand and address their needs. Collaborate with cross-functio...

Technical Analyst - Digital

Link Group

Melbourne, VIC

Permanent Role. Location flexible - Parramatta, Melbourne or Brisbane Analyse business requirements and produce functional specifications for system changes. Liaise with key business stakeholders and provide expertise to investi...

Senior Application Support Analyst

Transurban

Melbourne, VIC

Permanent

We create city-sized solutions building and operating safer, smarter, and more sustainable roads to solve pressing transport challenges that are slowing cities down.About the roleWere seeking a Senior application Support Speciali...

IT Operations Support Analyst

More Telecom

South Melbourne, VIC

Regularly monitor IT systems, networks, and infrastructure to ensure smooth operations.. Respond to alerts and incidents promptly, diagnosing and resolving technical problems. Document and track incidents, service requests, and r...

National Technical Service Support Manager

Cea

Dandenong, VIC

Be responsible for technical support of a product portfolio within our brand. Develop and implement Major account training on our product range. Support the National Technical Support team with overflow work. Travel to interstate...

Technical Support Engineer - DWDM Optical Networks & Telecoms

Infinera

Rowville, VIC

Prepare the test documentation for the specific DWDM system. Quality checks on the build system. Commissioning of the DWDM system. Loading the configuration files. Testing/troubleshooting. Final configuration settings. Test docume...

Level 2 - Application Support Analyst - LES- 7 Months Contract

Civica

Melbourne, VIC

Experience in L2 Application Support via the front-end as an expert user. Excellent customer service skills. Excellent troubleshooting and problem-solving skills. Outstanding communication skills (written and spoken). You also hav...

Level 2 Support Analyst

Peoplebank

Victoria

Responsible for the On-boarding and Off-boarding of users, including security permissions and other account changes. Manage and maintain the desktop environment and provide support to end users. Manage and support mobile devices (...

Technical Support Specialist II

Nelnet International

Wheelers Hill, VIC

Work with a fun, vibrant, and supportive team. Collaborative open office space. Operating hours Monday to Friday. Paid day off for your birthday!. Great employee wellness benefits. Office-based with occasional work from home...

Managed Services - Junior Support Analyst

Advent One

Melbourne, VIC

Supporting client IT infrastructure across various industries. Installation, Configuration and Patching of Operating Systems such as Microsoft Windows Server, Red Hat Enterprise Linux, and IBM AIX. Installation, Configuration of H...

Level 1/2 Support Analyst

Peoplebank

Richmond, VIC

Responsible for the On-boarding and Off-boarding of users, including security permissions and other account changes. Manage and maintain the desktop environment and provide support to end users. Manage and support mobile devices (...

Service Desk Support Analyst

Southern Cross Austereo

Melbourne, VIC

LiSTNR is Australias #1 podcast network reaching more than 8 million monthly listeners.Whats on offer for you?Permanent position based out of our vibrantMelbourneofficeTraining and development opportunities, health and wellbei...