AddressThis will be a hybrid position operating between both Westpac & St George
How will I help?
- Provide superior sales support to Equipment Finance manager and bankers in Westpac, St George & capital Finance.
- Be responsible for retaining and growing customer value by fulfilling customer needs and enquiries through unmatched services and achieving draw-down and sales targets.
- Work closely with the key internal stakeholders; such as Operations, Credit, Local Business Bankers, Relationship Manager, Equipment Finance managers to successfully contribute to a breakaway customer experience.
- Act to balance service levels, operational effectiveness, and quality and risk exposures.
- Have a passion for customers and improve their experience by focussing on improving the drivers of customer experience.
What’s in it for me?
You’ll play a significant part of the future of a business that has been around for 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grown, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.
What do I need?
- A commitment to Customer Service and an urgency to back that.
- Strong track record in delivering sales results.
- Sound communication, time management & organisational skills.
- Knowledge or experience in Equipment Finance product and procedure/service.
- Effective relationship management skills.
- Business and financial acumen - Sound knowledge of Serviceability assessment is desired but not mandatory.
What is it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As well as competitive remuneration and a great culture, joining the Westpac family means you will get some of the best banking, wealth and insurance benefits in the market.
We back our employees by helping them work towards industry-recognised qualifications, using online learning, training modules and career planning tools for you to grow with us. We will even pay you to do volunteer or community work.
As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion.
How do I apply?
Start here. Just click on the APPLY or APPLY NOW button.
At Westpac we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products and services for our customers, employees, and community. This role is open to experienced candidates seeking a discussion around workplace flexibility. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply. If you have questions about the recruitment process, please email ***************@westpac.com.au.
Do you need reasonable adjustments during the recruitment process?
We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please call 1800 655 592 Option 2.3 or email ***************@westpac.com.au
