AddressAt ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.
Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.
The day to day
ALS Geochemistry is seeking an experienced Account Manager to join our dynamic team. This Full-Time role will be based at our Stafford facility with onsite parking. Be a part of our Client Services team!
Working with the Business Development and Client Services team, the Business Development | Account Manager will provide high-quality service to our clients by providing technical solutions to their assay requirements, including method selection advice, complementary technical services, and digital solutions for exploration data management.
This person will be a self-starter who can learn the business services from the ground up and actively seek to further their knowledge of the Minerals Analysis Industry.
This role would also suit an experienced mining industry professional looking to use their hands-on experience to assist geology-focused clients with data-driven insights for exploration and mining applications.
Responsibilities include:
- Developing and maintaining high-quality relationships with new and existing clients
- Provision of advice regarding technical solutions available from ALS to assist clients in planning their exploration and mining activities with reliable assay data
- Development and issuance of quotations and tender submissions for technical and analytical services to current and potential clients of ALS
- Building a solid network of industry contacts
- Promoting the ALS brand and range of services to the Mining and Exploration Industry through participation in various industry events, including some that may require regional or interstate travel regularly.
- Proven ability in an Account management role with
- Experience in a client-facing meetings with via teams or in person.
- Experience in Minerals laboratories preferred but not essential.
- Experience in addressing client needs in a technical field.
- Excellent verbal and written communication skills
- Strong customer service focus with proven management of client outcomes
- Professional and proactive attitude
- Ability to adapt to a dynamic and fast-paced work environment
- Exceptional organizational and time management skills
- A commitment to providing a high level of service to clients, including timely responses.
- Proficiency in Microsoft Excel, Word and Teams
Our people drive our success at ALS.
We are a diverse and dedicated community united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other.
At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.
We want everyone to have a safe, flexible, and rewarding career that has a positive impact on our people, the planet, and the communities where we work.
Our benefits include:
- Health fund discounts with Bupa
- Opportunity to salary sacrifice car costs with Autopia
- Corporate superannuation benefits with Australian Retirement Trust
- Online learning system with extensive modules of choice
- Friendly working environment with accessible management
- Influenza Vaccinations
- Opportunities to progress and develop your career within ALS, including global opportunities for suitable candidates
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where each employee's strengths and perspectives are recognised and valued.
About ALS
ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability. Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalised solutions supported by local expertise. We help our clients leverage the power of data-driven insights for a safer and healthier world.
Eligibility
To be eligible to work at ALS, you must be an Australian Citizen or Permanent Resident or hold or be able to obtain a valid working visa.
How to apply
Please apply online and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.
Additional information
- Experienced Account Manager | Self Starter | Customer Driven
- Based at Stafford | Travel Involved | Industry Conferences & Career fairs.
- Excellent Communicator | Science Background preferred but not essential
