Account Manager/ Business Development Manager

Full Job Description

• Join our inclusive team! We Embrace Diversity and Empower Success
• Work with Tier 1 Clients
• Unique opportunity in the education & personnel services sector
• Incredible growth opportunities and career progression 
• Great Team, Fun Culture, and Exciting Benefits.
• Competitive Salary and Commission Structure
• Family Friendly Employer   
• Stay Connected and Informed through our Quarterly Townhalls to share ideas and celebrate success!

About Harness:

Harness is a leading Australian specialist provider of Industry Training and Personnel Services to a wide range of industry sectors. We service some of the biggest businesses in Australia whilst equally partnering with small to medium employers.
  
Due to ongoing growth we are looking to employ a Account Manager/ Business Development Manager to support and grow our Business within South-East Queensland. We are seeking an outstanding achiever to join our Team of A players and continue to foster and grow our business & brand whilst promoting your personal brand. 

At Harness our Values are Key and help us evaluate the decisions we make daily.
  
Our Values are:

• Deep Care
• Innovation
• Challenger
• Safety
• Social Responsibility  

At Harness, we live our corporate values daily in all we do as they are intrinsically aligned with our mission to realize potential. We are innovators who continually challenge the status quo because we feel it is the pathway to sustained growth, evolution, and business success.
  
We always seek new and improved ways of doing things to improve the capability of our training and people; thus, ensuring our clients receive the best possible outcomes.
 
Our Account Manager/ Business Development Manager in Brisbane, Western Australia, you will manage your portfolio of Tier 1 and 2 clients passionately and forge strong relationships with our clients through your deep care approach to providing solutions to their requests and queries.
  
Our offer:

• A competitive annual salary
• A Short-Term Incentive remuneration package
• An additional Long Term Incentive Remuneration Package
• Fantastic career growth & progression opportunities into senior roles
• Opportunity to mentor new staff into a rewarding career
• Great Supportive Team, Fun Culture and Exciting Benefits
• Continuous learning and professional development 
• Fuel Card or Transport provided for work related travel.

Your responsibilities:

• Support Clients with Quotes, Proposals, and Sales Assistance
• Prioritise key tasks and deadlines whilst keeping internal stakeholders updated.
• Build an open, honest, and trusting relationship with our clients and internal business units.
• Manage your internal operations expectations by ensuring they are always kept in the loop in terms of work in progress, recognising issues early, and pre-empting them.
• Ensure client requirements are always met within expectation and timely updates clearly communicated
• Professionally assist with inbound calls and qualifying leads
• Accurate and timely data entry into various systems used by the organisation e.g. Sales Pipeline, Customer Relationship Management System etc.
• Maintain reporting to Senior Leaders and Board
• Manage Travel expectation 
• Attend Networking Events
• Maintain Tier 1 Client relationships 
• Develop new business 
• Maintain an understanding of educational funding and frameworks
• Develop and submit tenders 
• Work with Industry on Training and People needs
• Mentor & Advise Junior sales on S&M opportunities

Skills and experience required:

• A self-starter who is passionate to work in a busy environment
• Experience in service or solution selling
• Previous experience in a KPI or budget-driven environment
• Experience in stakeholder management
• Passionate about bringing opportunities to their local community 
• Professional and confident phone manner
• Exceptional attention to detail whilst multi-tasking
• Positive and vibrant personality with a Can-Do mindset
• Self-motivated and keen to learn
• Proven working capability with Microsoft office suite packages. 
• Exposure to a corporate environment with a sound understanding of policies, procedures, and safety-first culture
• Responsible and mature minded
• Experience working autonomously
• Well-presented and highly punctual

The preferred applicant will have experience of at least 2 to 5 years in one of the following industries: GTO, RTO, Labour Hire or recruitment.

If you are keen to make your mark within a supportive and fast-paced team, then, please submit your resume and cover letter via the apply button or call Chris on 0426 172 *** for a confidential chat.
  
*PLEASE NOTE: WE WILL NOT BE ACCEPTING ANY INTERNATIONAL APPLICATIONS AT THIS STAGE*
Additional information

• National Award-Winning Business
• Unique opportunity in the education & personnel services sector
• Incredible growth opportunity and career progression in a Values driven Business