AddressAccount Manager | Customer Relationship Manager – Expos, Events, Exhibitions
About IVE Brand ActivationsIVE is Australia’s largest and most holistic marketing communications business. With an unmatched breadth and depth of offering, we guide our clients from idea to execution.
With unrivalled in-house design and production capabilities, IVE Brand Activations brings brands to life through engaging experiences and memorable activations. Whatever the marketing objective, we create hard working activations that deliver. From Retail Marketing & Visual Merchandise campaigns, temporary and permanent POS displays, through to large scale exhibition and event solutions, our expert teams are passionate about developing innovative solutions that exceed the brief, every time.
The RoleBased at our Braeside supersite, IVE Brand Activations is looking for an ambitious Customer Relationship Manager to join our dynamic sales team. You will be managing an established key account as part of our Expos and Exhibitions business unit, whilst drawing on your relationship and business development experience to grow your account as well as other key acquisition targets.
Your primary responsibilities include achieving allocated customer budget, developing, and maintaining key relationship, identifying new business opportunities within your key account, and aligned to Brand Activations growth strategies and collaborating with key internal stakeholders.
This is an exciting role to work in an Australian business that continues to invest in its people, its plants, and technologies. You will be supported by an innovative and collaborative team and the most diverse value proposition in the industry.
Your main responsibilities:
- Servicing of current customers to develop strong & profitable strategic business relationships.
- Develop new business opportunities aligned to IVE Brand Activations growth strategy.
- Participate in networking and other relationship management opportunities to develop and grow relationships with key customers.
- Develop and implement customer-specific strategic sales plans.
- Utilise & coordinate available marketing resources to promote brand awareness & drive sales.
- Conduct regular client reviews & prepare reporting as requested by client and as per agreed SLAs.
- Delivery of Sales budget.
Expos and Exhibitions specific:
- Develop a deep understanding of IVE Brand Activation products and customer accounts and make recommendations that meet the customer’s needs.
- Develop and implement comprehensive Expo & Exhibitions strategies to cultivate and maintain relationships with Industry Expo & Exhibition leaders.
- Identify new partnership opportunities aligned with the IVE Brand Activations’ Expo & Exhibition strategic objectives and target markets.
- Grow revenue for Expos & Exhibitions.
- Identify new partnerships and partnerships categories, converting these into active, productive long-term accounts.
Key requirements to be considered:
The position requires a person who can communicate at all management levels to ensure they can develop strong working relationships with key stakeholders within our client partnerships.
- Exceptional communicator with a strong creative flair, coupled with demonstrated business acumen and strategic account planning skills
- A proven track record in Account and Business Development, ideally within the Retail, Consumer Brand or Events industries. Experience gained in other industries will also be considered.
- You will be a high achiever with the necessary attributes to be considered for future Team Leadership roles.
Our Culture & Benefits
As part of our IVE Care program, we invest significantly into employee wellbeing, diversity & inclusion, and workplace health & safety. This has helped us to remain the employer of choice across all sectors that we operate in and attract the best talent.
Our environment is supportive and friendly. If you thrive on being challenged and want to grow professionally, this is a great opportunity.
If this sounds like you, we want to hear from you! Please Apply Now by attaching your resume and cover letter.
Applications close: 15 June 2024
