AddressOur client is a highly trusted, dynamic and innovative technology Managed Solutions Provider dedicated to empowering businesses with cutting-edge IT services. Founded on the principles of collaboration, excellence, and customer-centricity, they have built a reputation for delivering tailored solutions that meet the unique needs of their clients.
Their comprehensive suite of services includes infrastructure, applications, network services, security and modern workplace solutions Priding themselves on staying ahead of technological advancements and continually refining their offerings to ensure clients benefit from the latest innovations in the industry.
Their mission is to be the ‘go-to’ provider for businesses seeking to leverage technology for growth and efficiency.
About The Role:
As the Account Manager you are responsible for retaining and growing existing customer accounts and securing new clients to generate profitable revenue within Queensland. This involves identifying opportunities within current and prospective customers, qualifying these opportunities, and positioning the business as the preferred provider of both existing and new solutions. Key tasks include identifying and qualifying sales opportunities, preparing proposals, assisting with Statements of Work (SOWs) and implementation. The role requires close collaboration with technical teams, particularly during the sales process, and ongoing research into new solutions. Additionally, the Account Manager will contribute to the strategic growth of their account portfolio.
Successful Candidate:
- Build and manage a pipeline of opportunities, driving them through the sales stages to secure new business
- Collaborate with pre-sales teams to: Assess client requirements, design solution options, prepare proposals and SOWs
- Provide weekly revenue forecast reporting
- Present recommendations to the General Manager Sales and General Manager Marketing & Strategy with respect to the viability of new solutions, services etc
- Work with vendors to schedule and promote product and solution enhancements/changes
- Analytical skills to effectively identify, define, and propose solutions to problems in an efficient manner across hardware and software.
- To build the appropriate ratio of opportunity pipeline to deliver the revenue budget within each financial year
- Experience of selling all or part of the IT services stated.
- Analytical skills to identify, define, and propose efficient solutions to problems across hardware and software.
- Ability to manage competing priorities, work under pressure, and meet deadlines.
- Initiative to contribute ideas and take ownership of tasks.
- Ability to work autonomously or within a team as needed.
- Provide input or recommendations for client/prospect proposal requirements.
- Promote IT's services and solutions to prospects, articulating value propositions effectively.
- Ensure consistent messaging across digital platforms in line with the strategy in collaboration with General Manager Marketing & Strategy.
