Account Manager

Are you a dynamic and personable individual with a knack for fostering robust relationships and maximising client satisfaction? If you're passionate about exceptional customer service and excel as the linchpin between clients and our organisation, this Account Manager role might be the perfect fit for you. Join our team and become the primary conduit for client needs, ensuring their voices are heard, their concerns addressed, and their experiences enhanced.

Solutions IE is a successful national company based in Brisbane with a 40 year track record and a market leading reputation. 

Benefitting from a seasoned team across Australia and New Zealand, we've cultivated thriving partnerships with our clients, granting us a competitive advantage and the capacity to deliver top-tier resources and services within our selected industry.

Reporting to the National Sales Executive you'll be the primary point of contact for clients and advocate for their interests within the company.

You'll be an integral part of our team, responsible for maintaining and strengthening relationships with our existing clients and contribute to the overall success and growth of the business. 

Thorough and ongoing training in all aspects of the role and coaching will be provided.

There will be night-time events, occasional travel throughout Australia with possible overnight stays, presentations and training to small groups, and solo office drop-ins.

• You're a self-starter who enjoys working independently and in a supportive team environment.
• You understand and enjoy prioritising client relationships and retention.
• You adapt quickly to changing priorities and urgent client needs.
• You have strong communication, problem-solving, and organisational skills, while maintaining professionalism and integrity in all interactions.
• You're enthusiastic and resilient and want to create a long-term career within a business where you're efforts are recognised and appreciated.
• You are willing and able to attend night-time events, occasionally travel throughout Australia and stay overnight when needed, and you have valid clean drivers licence.
• You have previous experience in customer service, property management or a customer facing role.

To be considered for this role you must have full working rights in Australia and a clean, unrestricted drivers licence.

If after reading this, you're not sure you tick every box, but have the passion to get behind our purpose, the determination and willingness to learn and grow, we think you should click that apply button anyway. We'd like to hear from people like you.

Only short-listed candidates will be contacted.