Business Development And Account Manager

Are you a self-starter who thrives both independently and within a supportive team environment? Do you excel in building and prioritising client relationships and retention? If you’re passionate about exceptional customer service and are eager to learn and grow, this combined Business Development and Account Manager role might be the perfect fit for you.

Solutions IE is a successful national company based in Brisbane with a 40-year track record and a market-leading reputation. With a seasoned team across Australia and New Zealand, we’ve cultivated thriving partnerships with our clients, giving us a competitive advantage and the capacity to deliver top-tier resources and services within our selected industry.

As a Business Development and Account Manager, you will play a pivotal role in driving both new business opportunities and maintaining existing client relationships.

Your responsibilities will include identifying and securing new clients and business opportunities. Maintaining and nurturing relationships with existing clients to ensure retention and satisfaction. Conducting market research to identify trends and opportunities for growth and representing the company at events, networking, presentations and training to small groups.

• Identify New Opportunities: Conduct market research, analyse trends, and find new growth areas.
• Client Acquisition: Develop strategies to attract and secure new clients, attend industry events, and deliver presentations.
• Client Onboarding: Ensure a smooth transition and comprehensive onboarding for new clients.
• Relationship Management: Serve as the primary contact, addressing client needs and maintaining strong relationships.
• Client Retention: Develop strategies to retain clients, maximise their value, and advocate for their needs.
• Cross-selling: Identify and present additional services to existing clients.
• Strategic Planning: Develop and execute plans to achieve growth targets.
• Collaboration: Work with marketing and product teams to align on business goals.
• Reporting: Maintain records and generate reports on activities and outcomes.
• Customer Focus: Ensure a client-centric approach in all activities.
• Professional Development: Stay updated on industry trends and improve skills.
• Travel and Networking: Travel as needed to meet clients and attend events.

• You're a self-starter who thrives both independently and within a supportive team environment.
• You excel in building and prioritising client relationships and retention.
• You adapt quickly to changing priorities and urgent client needs.
• You have strong communication, problem-solving, and organisational skills, maintaining professionalism and integrity in all interactions.
• You're enthusiastic and resilient, driven to create a long-term career within a business that recognises and appreciates your efforts.
• While you may not have direct experience as a Business Development Manager or Account Manager, you have a background in customer or client relationship management and a keen desire to learn, develop, and grow in these areas.
• You enjoy traveling as needed to meet clients and attend industry events.
• Engaging actively in relevant professional organisations and networks is something you look forward to.

• Dynamic Role: Combine Business Development and Account management, offering a diverse and engaging work environment.
• Established Company: Join a company with a 40-year track record and a market-leading reputation.
• Professional Growth: Benefit from ongoing training, professional development opportunities, and the chance to make a significant impact on our business growth.

If after reading this, you're not sure you tick every box but have the passion to get behind our purpose, the determination, and the willingness to learn and grow, we think you should click that apply button anyway. We'd like to hear from people like you.

To be considered for this role you must have full working rights in Australia and a clean, unrestricted drivers licence.