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Form of workAccount Manager – Melbourne
About the Role
We are seeking an experienced hands-on Account Manager to join our Sales team in Richmond.
The ideal candidate will be responsible for:
- Working closely with key Architectural and Design clients, helping to bring their projects to life through use of our materials.
- Building new and servicing existing relationships across Melbourne.
- Being the first point of contact for many design clients (both specifier (Architects, Designers, Installers and retail end clients) within the showroom environment.
- Growing new industry partnerships and working closely with a Business Development Manager in the servicing of existing relationships.
- Splitting time between client service / business development from showroom leads
The Account Manager is perfect role if you are looking to join an established but fast growth business with strong career opportunities, training and development in the sales and design sector. It suits someone with a keen interest in architecture and design, looking to progress into a more strategic, relational sales career.
We utilise Salesforce CRM and focus on up-skilling our Account Managers to become strategic sales professionals with a sophisticated understanding of not only client service, but creating valuable and long-term client relationships working as part of our Melbourne team.
Skills and Experience
- Proven experience in a relevant sales role.
- The ability to confidently manage client relationships and general day-to-day enquiries.
- Strong (verbal and written) communication skills with an ability to build strong relationships.
- Good attention to detail in handling business development leads and managing projects from lead to delivery.
- An interest in architecture and design.
- The ambition to grow and develop existing client relationships through exceptional service and product counsel.
- Understanding of sales principles and ability to deliver excellent customer experience
Responsibilities
- Gather information on prospective clients (e.g. company size, needs and opportunities to add value)
- Working in tandem with your business development rep to understand client requirements and provide solutions
- Provide after-sales support to retain customers
- Ensure prompt and accurate answers to clients’ queries
- Build strong client relationships, through regular communication
- Working with your Business Development rep to create customized sales plans for key clients
- Promote new products/services to existing customers
This is an opportunity for a hungry sales person to grow & develop their career. If you’re looking for an ambitious sales role . . come and talk to us. We’re looking for people just like you
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our benefits package includes:
- Competitive salary and incentive program
- Great working culture
- Company-sponsored events and activities
- Enhanced parental leave
- Employee assistance program
- Employee discounts
- Free snacks and drinks in the office
About the Company
We are a leading supplier of architectural surfaces and outdoor furniture across Australia, New Zealand and California (employing around 130 people), dedicated to providing remarkable products and exceptional service to our customers in the Architecture and Design industries. We are passionate about investing in our people and providing them with the resources and support they need to grow and succeed.
Our core values of Best Idea Wins, Play as a Team, Be Curious, Get Fired Up, and Take Pride are deeply ingrained in our culture. We believe that by fostering these values, we can achieve outstanding results for Eco Outdoor and drive a positive employee experience.
Last year was our most successful year yet off the back of sustained growth in all markets which is expected to continue, so the future is bright for the business.
How to Apply
If you would like more information before you apply, check out our site website: www.ecooutdoor.com.au or check us out on LinkedIn, or Instagram.
Recruitment agencies - No thanks. We've got this one covered!
Please note we require full permanent working rights for this position.
Requirements
The successful person will have:
- The ability to confidently manage client relationships and general day-to-day enquiries
- Good attention to detail in handling business development leads and managing projects from lead to delivery.
- An interest in architecture and design.
- The ambition to grow and develop existing client relationships through exceptional service and product counsel.
- Experience with CRM software a bonus (e.g. Salesforce)
- Proven work experience in a relevant sales role
- Understanding of sales principles and ability to deliver excellent customer experience
- Strong (verbal and written) communication skills with an ability to build relationships
Responsibilities
- Gather information on prospective clients (e.g. company size, needs and opportunities to add value)
- Working in tandem with your business development rep to understand client requirements and provide solutions
- Provide after-sales support to retain customers
- Ensure prompt and accurate answers to clients’ queries
- Build strong client relationships, through regular communication
- Working with your Business Development rep to create customized sales plans for key clients
- Promote new products/services to existing customers
This is an opportunity for a hungry sales person to grow & develop their career. If you’re looking for an ambitious sales role . . come and talk to us. We’re looking for people just like you
