AddressDescription
Valiant is driven by its people. Their diversity, skills and passion are the foundation of what we deliver to our customers - where employees are dedicated to achieving stellar results and exceeding customer expectations. Our values of ‘Be customer champions’, ‘Get !#@% Done’ and ‘Thrive in the pride’ direct how we think and act every day.
About the role
The Partner Distribution team works closely with our partner channels (Brokers, Accountants, Vendors and other Advisors) to help thousands of small to medium sized business owners find the perfect finance solution for their business’. This role will see you maintaining relationships within a portfolio of accredited partners to drive profitable volume and position Valiant as the trusted partner for all business and commercial solutions.
The Account Manager position is a key role within our team where you will engage and maintain relationships with our partners. Working alongside BDMs to help convert partners from unhealthy to healthy users, you will assist with activating their accounts by working through their first few transactions.
Key Responsibilities
Valiant is an equal opportunity employer, and we're actively working on growing a diverse team. We do require permanent residency or Australian citizenship, and all applicants must undergo a background check.
We will endeavour to respond to all applicants who fulfil the mandatory requirements.
Valiant is driven by its people. Their diversity, skills and passion are the foundation of what we deliver to our customers - where employees are dedicated to achieving stellar results and exceeding customer expectations. Our values of ‘Be customer champions’, ‘Get !#@% Done’ and ‘Thrive in the pride’ direct how we think and act every day.
About the role
The Partner Distribution team works closely with our partner channels (Brokers, Accountants, Vendors and other Advisors) to help thousands of small to medium sized business owners find the perfect finance solution for their business’. This role will see you maintaining relationships within a portfolio of accredited partners to drive profitable volume and position Valiant as the trusted partner for all business and commercial solutions.
The Account Manager position is a key role within our team where you will engage and maintain relationships with our partners. Working alongside BDMs to help convert partners from unhealthy to healthy users, you will assist with activating their accounts by working through their first few transactions.
Key Responsibilities
- Making outbound and inbound calls to partners that have been identified.
- Conveying Valiant's value proposition and service over the phone to partners.
- Generate new business opportunities out of our partners.
- Guide partners through the application process.
- Setting up BDMs with potential meetings to explore other opportunities.
- Building and maintaining internal and external relationships with Product Specialists, Partner Support, Business Development Managers, Partners, and other key stakeholders.
- Contributing regularly to the development of new and improved processes within the team to create a world class customer experience.
- Providing feedback to Valiant HQ on how we can develop and iterate our process and service.
- Minimum 6 months sales or business development experience.
- Previous experience within broker / accounting / advisor network preferred.
- Exceptional phone communication skills with a natural ability to build rapport with clients and partners.
- Understanding of business lending and business development.
- Commercial and Business credit experience which enables you to provide feedback on live deal scenarios.
- Customer focused with natural ability to form meaningful relationships.
- Strong influencing skills.
- Ability to perform under pressure and achieve monthly targets.
- Results oriented and a team player with high drive to succeed.
- Brand new pet-friendly office. Bring your furry friend to work!
- Funded induction product training and on-going coaching and support.
- Working directly with a talented and diverse leadership team to grow as a professional.
- Inclusive, passionate and supportive team, innovation thrives on diversity and so do we.
- Weekly Friday drinks and monthly events.
- Fun, open plan office space located in the heart of Surry Hills, steps away from cafes and restaurants.
- Employee Assistance Program - Counselling.
Valiant is an equal opportunity employer, and we're actively working on growing a diverse team. We do require permanent residency or Australian citizenship, and all applicants must undergo a background check.
We will endeavour to respond to all applicants who fulfil the mandatory requirements.
