Address 17th March, 2024
Psst, hey you! Yes, you! Are you a go-getter with a passion for pets? We have the pawesome opportunity you've been looking for! Why join us? Do work that matters. We’re pioneering in a new area of pet food, always striving for fresher. We’re restless, creating a better life for our pets. Make an impact and change the game. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to do your best work – and to make a real difference. Do you have a great idea for a new product or system improvement? We’re all ears!
Growing and global. We’re growing fast! We now have global presence across APAC, and Europe regions and we’re only getting started!
Work with a pack of awesome, genuine people who are passionate about what they do.
Flexible and hybrid working. Work from the office and home, to suit your flexibility.
Grow your career with us. We’re big believers in lifelong learning. You’ll be given access to LinkedIn Learning, plus opportunities for internal mobility and leadership training to fast-track your career. Pets our part of our family: bring your pet to our Crows Nest office, access our Pawrental leave when you adopt a new cat or dog, pet carer and compassionate leave.Generous perks including day off for your anniversary, product discounts, volunteering days to help the community, novated leases, a rewards program and parental leave!
About your role
This isn’t your typical Account Manager role!
We are looking for an Account Manager, ready to be responsible for the ownership and growth of Wholesaler and Key Accounts within our Independent Pet Specialty accounts. This includes building business plans and P&L management.
Collaborating with a passionate team, this position plays an active role both internally and externally for your customers, focused on offering exceptional customer service. You will work as a Pack with the National Business Manager and various cross functional teams including Marketing, Category, Supply & eCommerce to execute activities to achieve our overarching business vision and objectives.
What you'll do
Account Manage selected client with a clear growth roadmap leveraging our current and NPD range in line with their planning cycles Management of sales and profitability performance of your key account ensuring all key targets are met Manage customer administration requirements including claim management & processing using our software Blueshift Lead forecasting and spend management including sales analysis tools such as PowerBI or IRI Support New Product Presentations/ Submissions Quarterly Business Reviews Liaise with internal field team to support execution of customer plans Manage promotional tracking and ROI analysis What will help you succeed Proven experience and success in roles such as Account Manager (or other sales roles), Category Analyst or similar Excellent communication and demonstrated problem-solving capability Financial acumen to understand forecast and budget as context for managing performance An entrepreneurial approach and ability to thrive in a dynamic environment A curious and analytical mindset, able to draw insights from data. Self-starter, comfortable with ambiguity with an appetite to grow and develop in a fast-growing organisation A personable individual with the ability to build strong relationships, not only with customers but understanding the value of working as a pack Nice to have but not essential Experience within Pet Specialty or Animal Health Industry is highly regarded Knowledge and exposure to FMCG industries preferred but not required What we’re about Welcome to RPF, where we believe in keeping it Real. Since 1994, we have been Australia and New Zealand’s pioneers in fresher dog and cat nutrition. Our story is one of passion for a better way to care for pets, a belief in fresher nutrition, and an unwavering commitment to delivering this to pet parents and pets worldwide. We're dedicated to fostering authentic partnerships, encouraging real ambition, and providing real career opportunities for our employees to make a difference. Real means fresher ingredients and fresher methods. We'll never stop expanding, innovating, and trying new things. We compete in every pet category and channel, creating favourite brands such as Ivory Coat, Nature’s Gift, V.I.P. Petfoods, and Love ‘Em & Fussy Cat! Since the establishment of RPF, we have grown to over 900 people across Australia and New Zealand, China, Southeast Asia and Europe. With the pet industry growing rapidly (a $15 billion industry!) and pets becoming increasingly important in our lives and homes, this is a unique opportunity to be a part of our remarkable growth story and advance your career. What’s next?If you're ready to unleash your potential and make a real difference in the booming pet industry, then we want to hear from you!We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. That’s why we’re committed to building inclusive teams that represent a variety of backgrounds and skills. If you need any reasonable adjustments, accessibility assistance or would like to note which pronouns you use at any stage of our hiring process, just contact us at accommodations: *******@realpetfoodco.com.au We look forward to hearing from you.
