Accounts And Administrative Assistant

Company: Affordable Staff

Location: Sumner Office 
Job Type: Full-time 
Salary: Competitive 
Application Deadline: Applicants are encouraged to apply promptly.

About Affordable Staff: Affordable Staff is a dynamic and client-focused company providing a wide range of Virtual Assistant services from the Philippines to clients across Australia and New Zealand. We are ISO Certified for both Quality, and Privacy and Security (27001 &9001) with a strong commitment to delivering top-tier, cost effective solutions to our clients. Our Team is passionate about supporting our clients and utilising the latest technologies to ensure mutual success.

Position Overview: We are currently seeking a talented and dedicated Accounts and Administrative Assistant to join our team at Affordable Staff. The successful candidate will work closely with the Company Accountant and Accounts Team members, playing a critical role in ensuring the smooth operation of financial and Administrative processes within the organisation. You will be a part of a supportive and collaborative team who are passionate about exceptional customer service.

Key Responsibilities:

Invoicing and Billing (Accounts Receivable):

• Perform weekly and monthly invoicing tasks, ensuring accuracy and timeliness.
• Receipt customer payments into accounting software.
• Run reports and communicate with clients and internal stakeholders to resolve outstanding balances and collaborate with internal management were needed.
• Assist with managing accounts related client enquiries.

AP Entry and Reconciliation (Accounts Payable):

• Receive, process, and verify AP invoices (small volume).
• Prepare batch payments to suppliers.
• Maintain accurate supplier records and reconcile supplier accounts.
• Maintain positive accounts relationships with suppliers.
• Connect with stakeholders for credit card receipts and record transactions to system.
• Assist with bank and card reconciliations.

Communication and Client Support:

• Periodically answer phones, screen calls, and direct enquiries towards the appropriate person or department.
• Liaise with clients regarding their account and address issues as necessary.  
• Divert non-accounts-specific customer enquiries to the appropriate person or division.
• Maintain positive relationships with clients other stakeholders.
• Create client statement of accounts where required.

Accounts Team Process Improvements:

• Working with the Accounts Team, refine and improve financial and Administrative processes towards efficiency.
• Contribute to the mapping of new processes and enhancement of existing workflows in collaboration with the Accounts Team.
• Attend and contribute to the weekly and ad-hoc Accounts Team meetings towards continuous improvement within the Accounts Department.

What’s on Offer:

• Work closely with the Company Accountant and Dynamic Accounts Team who are exceptional in their field and offer a coaching style to bring out the best in their team.
• Join a supportive and close-knit team that genuinely cares about each other.
• Access personal and professional development offered for individual growth.
• Enjoy a flexible work environment, including the possibility of hybrid workspace model for suitable candidates.
• Benefit from ongoing soft skill training; we prioritise education and growth.
• Access to our Health and Wellness Program (EAP).
• Gym memberships heavily subsidised.
• On-site parking is provided.
• Receive a competitive salary package.

Qualifications and Skills:

• Completion or working towards Certificate IV Financial Services (preferred).
• Experience in accounts payable, accounts receivable and general admin.
• Proficiency in accounts transactional entry and use of Microsoft Office Suite.
• Strong attention to detail and accuracy.
• Excellent communication and client service skills.
• Ability to manage multiple tasks and prioritise effectively.
• Problem-solving skills and a proactive approach to tasks.
• Candid ability to collaborate and work in a team-oriented environment.
• Process improvement and documentation experience an advantage.
• A detail-oriented and proactive approach to tasks, exceptional organizational skills and the ability to handle a variety of tasks with precision and efficiency is essential.