Accounts Receivable Officer

ABOUT VITURA HEALTH LIMITED

At Vitura Health Limited, we’re focused on creating emerging therapeutic products and digital health solutions that connect and strengthen the ecosystem between patients, prescribers, pharmacists, and suppliers. 

Vitura’s operations include technology enabled healthcare management, distribution, and education, as well as quality medications that are delivered through our strategically aligned portfolio of brands, including Canview, CDA Clinics, Cannadoc, Burleigh Heads Cannabis, Adaya, Cortexa and Doctors On Demand.

Collectively, we’re committed to empowering the lives of Australians through education, and by actively engaging in new and innovative ways, to help the medical industry evolve for the better.

Vitura Health Limited is an ASX listed company.

BENEFITS

Set up in South Yarra: Be a part of the action at our Melbourne office, conveniently located in the heart of South Yarra, with easy access to public transportation, trendy cafes, and bustling shops.  

Elevate Your Wellness: Vitura offers a range of initiatives to be your best self at work, including complimentary telehealth appointments for you and your family members, free counseling, and more. 

Celebrating Milestones Together: Feel valued and appreciated with our Employee Anniversary Recognition Program, acknowledging your dedication and commitment to our team's success. 

ROLE SUMMARY 

We have an exciting opportunity for a permanent full-time Accounts Receivable Officer to join the Account Receivable team and report directly to the Billing Manager on-site at our head office in South Yarra. 

This role will assist in all things Accounts Receivable by ensuring a high degree of quality customer service and timely reconciliation of customer payments. 

KEY ACCOUNTABILITIES / TASKS

• Handle daily Accounts Receivable operations - including bank reconciliation, invoice processing, payment handling, and reconciliation of received payments.
• Maintain and respond to all queries in the shared inbox.
• Respond to phone queries - including incoming calls, payment over the phone, and other queries.
• Respond to online queries via intercom.
• Manage debtors including follow-up phone calls and emails, tracking customer payment plans, and escalating to the Billing Manager as required. 
• Prepare refund applications for approval.
• Support with end-of-month processing as directed by the Billing Manager.
• Any other reasonable tasks as directed by the Billing Manager. 

REQUIREMENTS / KEY SELECTION CRITERIA

• 1-3 years previous experience in a similar position.
• Accuracy and attention to detail.
• Strong time management skills and ability to work to deadlines.
• Strong reconciliation experience.
• Well-developed written and verbal communication skills.
• Proficient use of technology including MS Suite. 
• Motivated, self-starter with a focused and team player.
• Excellent customer skills.
• Ability to multitask and able to work in an agile work environment. 

HIGHLY REGARDED

• Debt collection experience would be advantageous.
• Experience using Xero would be advantageous.

Other items required:

• Australian working rights for at least 3 years.
• Clean criminal record – National Police Check requirement.

Please submit your resume and cover letter outlining your suitability for this role.