AddressThe JMJ Group of 7 Total Tools stores invites a positive customer focused Accounts Receivable Officer to join our team at Total Tools Mount Waverley. This position will suit someone who thrives on a high level of customer service in a retail environment with excellent verbal and written communication skills. With a store based culture, your skills and experience will be utilised in a fast paced environment with many challenges. A confident and friendly phone manner will compliment the existing team who prides themselves on meeting deadlines, constantly being organised and insisting on accuracy.
Benefits
- Work in a welcoming, fun and vibrant environment
- Great location with free onsite parking
- Close to the Monash freeway
- Public transport nearby
- 10 minute proximity to shopping centres
- Working with passionate people in the retail tool industry who make the business succeed
- Onsite gym equipment
- Store discounts
What will you be doing?
- Call customers to ensure account is within terms and not a collection risk
- Process customer payments, review and action unapplied payments
- Maintain debtor accounts, including credit limits, contacts and account information
- End of month processes, rolling, review and statements
- Reconciling point of sale transactions daily for all tender types
- Daily bank reconciliations
- Follow up any discrepancies with cash drawer / bank transactions promptly
- Liaising with customers, finance, and other stakeholders to ensure a highly accurate and timely processing of accounts
- Monitor and maintain admin. email directories and action accordingly
Does this sound like you?
- Join us to continue the journey of growth with excitement along the way
- Supporting the business at store level is paramount in continuing to achieve the business goals in a competitive dynamic environment.
- Build on existing strong relationships with customers, suppliers, store staff and management
- Attention to detail, with the ability to work through competing priorities
- Strong computer literacy including proficiency in Excel, Work and Outlook (Microsoft 365)
- Pronto experience advantageous, but not essential
- Keen eye for detail and ability to follow procedures
Why work for us?
For 30 years, Total Tools has operated as the ultimate tool shop, delivering the right tools and advice for our customers, who are building the future! We are the first choice for trade quality tools and best of all, most of our nationwide stores are locally owned and operated.
In 2020, we were proud to join the Metcash group, alongside brands such as IGA, Mitre 10 and Home Timber and Hardware (just to name a few). While continuing to operate as separate entities, we are working together on opportunities that generate long-term growth and value for the independent sector. Join us, and you are joining the biggest and the best in the industry!
Our operating model is one that respects and invests in our team and customers. We live by our values- One Team, Own it & Get it Done, Customer First & Be the Difference!
We also offer:
- Competitive salary
- Commitment to ongoing job security, development, and growth
All that is left to do is to apply to join the Total Tools team!
Total Tools is a proud equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All hiring decisions are based upon skills, qualifications, and merit.
Only applicants with valid working rights in Australia will be considered for this position.
