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Form of work
SalaryHelp people hear life through sounds that matter
Join our Admin ad Customer Service Team.
Are you a master of multitasking? Do you love working with elderly people and making their day brighter? If so, we have the perfect opportunity for you!
We are a thriving Hearing Clinic looking for a talented Customer service and administration superstar to join our team. As the first point of contact for our patients, you'll play a vital role in creating a positive and welcoming experience for everyone who walks through our doors.
What you'll be doing:
- Greeting patients with a smile and making them feel at ease.
- Scheduling appointments and managing the calendar
- Answering phone calls and responding to emails
- Performing Medicare and Government claim for payments.
- Coordinating with our audiologists and other staff members
- Keeping our patient database organized and up-to-date
- Handling accounting and billing tasks
What we're looking for:
Vacancy: 2 days/week (Mon and Tue) working 9:00am to 5:00pm each day.
Once trained you have the option to increase to 3 days per week
- Successful candidates may be required to undertake training at our Thornbury site for 1-2 weeks.
- You will enjoy this job if you like Admin and detail- it's a large part of the role.
- Precision with data entry and record keeping is key.
- Someone with Banking, Legal or Healthcare experience will have a starting advantage
- Someone who can speak Greek is also an advantage.
- Strong communication skills, both written and verbal
- Strong computer skills working with email, Microsoft Word and Excel
- Excellent organizational and time management skills
- Experience in Customer service
- Applicants should be looking for a long-term position, as continuity of care for our patients is important.
What we offer:
- A fun and supportive work environment
- Supportive training for all new team members.
- A Free hearing test!
- Training and development programs for long standing staff.
If you're ready to join a dynamic team and make a difference in people's lives, apply today!
We can't wait to hear from you.
About Active Audiology
Our Hearing Clinics are across multiple sites in Melbourne. We’ve been operating for over 13 years. Cris Ivanidis, audiologist and Director – founded the company with the vision to help people hear life again through the sounds that matter to them. Cris believes in building long term professional relationships with clients through genuine care and a high standard of service. Many of our team members have been with us for a long time, even as long as 10 years ago. We encourage team learning, growth and new ideas. Working with an Active Audiology is an opportunity to connect with a great team and make a difference to people’s lives through hearing care.
