AddressAbout the company Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking for eighteen (18) Admin / Receptionists across multiple WA locations to join their busy team for an 18-month temporary assignment.
About the role
As an Admin / Receptionist, you will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities. In addition, your key duties are as follow:
- Provide counter/reception support for the local office including client enquiries in the self-help kiosks and online support.
- Resolve customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Manage the team shared email inbox, appointments and telephone enquiries.
- Coordinate appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertake research and investigation activities and preparing associated reports and correspondence.
- Undertake a range of data entry activities and ensuring follow up is completed.
- Receive and record complaints and other feedback in the system.
About you
To be successful in this role, you must have:
- Proven experience in administration, customer service, or client facing roles
- Strong understanding of remote locations and our First Nations People
- Passion for continuing to develop cultural competency
- Excellent communication and stakeholder engagement skills
- Ability to handle competing deadlines and priorities
Benefits
- Immediate start pending clearance
- Full-time hours, Monday to Friday
- $37.36 per hour + super
- Flexible working arrangement
- Multiple locations available
- Joondalup, WA
- Butler, WA
- Kalgoorlie, WA
- Armadale, WA
- Busselton, WA
- Albany, WA
- Broome, WA
- Karratha, WA
- Kununurra, WA
- South Hedland, WA
*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check **
At Chandler Macleod, we are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability and the LGBTIQA+ community.
You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion
