Admin Support Worker – Child & Maternal Health

About the Organisation

The Derbarl Yerrigan Health Service (DYHS) was established in 1974 and is the largest Aboriginal community-controlled health service provider in Western Australia, providing care to over 20,000 Aboriginal patients across four clinics in East Perth, Mirrabooka, Maddington and Midland. Our staff enable the delivery of culturally responsive primary health services, focusing on prevention, early intervention, comprehensive care and care coordination including chronic disease management.

About the Benefits

DYHS is always very supportive to all its employees and in return for bringing your expertise to the role, you will be rewarded with:

• Attractive salary and better work-life balance
• Salary packaging up to $15,900
• Study leave
• Employee Assistance Program
• 12 days of personal leave per year
• NAIDOC Day holiday
• Personalized professional development opportunities

Job Summary

The Admin Support worker - Child & Maternal Health role is to provide high quality and transparent administrative support to all members of the Paediatric and Child Maternal health team. The role involves client facing and non-client facing work to support the team to provide high quality of care to families in line with the Derbarl Paediatrics Model of Care and Derbarl Values. This position will be on a Fixed term contract of 1 year.

Primary Objective

The Admin Support worker – Child & Maternal Health role is to provide high-quality and transparent administrative support to all members of the Paediatric and Child Maternal Health team, ensuring efficient operation and the delivery of exceptional care to patients.

Key Responsibilities:

- Administration Support:

• Serve as the primary point of contact for administrative inquiries and support for the Paediatric and Child Health Maternal team.
• Manage schedules, appointments and meetings using Communicare medical record system to ensure effective time management and coordination among team members.
• Monitor missed calls on the central line and return them where appropriate or ensure the messages get passed to the appropriate key worker.

- Communication Coordination

- Record Keeping and Data Management

- Financial and Resource Management

- Team Collaboration and Support

SELECTION CRITERIA

Essential:

• Aboriginal and/or Torres Strait Islander pursuant to Section 50D of the Equal Opportunity Act.
• Highly developed verbal and written communication skills, including an ability to communicate effectively and sensitively with Aboriginal people.
• Proven experience in administrative roles preferably within healthcare settings.
• Demonstrated ability to manage and maintain strict confidentiality and security of records and information at all times.
• Strong attention to detail and timely action on tasks.
• Proficiency in medical software, databases and MS Office software packages specifically MS Word, Outlook, Excel and Power Point.
• Ability to take minutes in a formal meeting environment.
• Ability to work with minimum supervision to meet deadlines and daily work commitments.

Desirable:

• 1-year experience working in an Admin Support role for a service with a high volume of Aboriginal Clients.
• Knowledge and understanding of the holistic and family centred approach to Pediatric health service provision.
• A high level of expertise in the use of Communicare from an admin access level.

Appointment Pre-requisites

• Provision of the minimum identity proofing requirements
• Successful Criminal Record Screening Clearance
• Successful Pre-Employment Health Assessment
• Successful Working with Children Check
• Evidence of a current WA Driver's license

A copy of the full Job Description can be obtained by contacting People Services Team on 1300 420 272 or ****@dyhs.org.au

How to Apply:

Please apply through SEEK, applications must include:

- Current Resume including current contact details; and

- Cover letter addressing the selection criteria (2 pages maximum) outlining your suitability for the role.

Derbarl Yerrigan Health Service Aboriginal Corporation is an equal opportunity institution, providing educational and employment opportunities without regard to race, colour, gender, age, or disability.

Derbarl Yerrigan Health Service reserves the right to contact the current or most recent employer and evaluate past employment records of applicants selected for interview.

The organisation reserves the right to re-advertise the position or to delay final selection if it is deemed that applicants for the position do not constitute an adequate applicant pool.

Derbarl Yerrigan Health Service Aboriginal Corporation is committed to a smoke free environment across all buildings, grounds and vehicles.